Windows 8 and 8.1 Forums


BSOD - Random times with random activity levels

  1. #1


    Posts : 2
    Win 8.1

    BSOD - Random times with random activity levels


    Happens almost daily. Some days I can be using the computer heavily for 12 hours without an issue. Other days it'll crash within 10 minutes. After replacing hardware, mobo, gpu, and hdd, still having the issue, only I'm actually getting a BSOD now. Prior to this I wasn't even getting a BSOD, just a freeze with the sound skipping a bunch and a frozen desktop. Only way to fix it was to force a shutdown.

    sfc /scannow shows no issues. ChkDsk is fine. I'm just about to use Driver Verifier. Other than that I don't know where to go from here.

    Attachment 65162

    Memory.DMP says it's possibly from memory_corruption. I've run memtest for 24 hours with no issues. Here's the analysis from WinDbg:

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff800937c8e80, Address of the instruction which caused the bugcheck
    Arg3: ffffd001b0ef3fa0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    
    
    Debugging Details:
    ------------------
    
    
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    
    FAULTING_IP: 
    nt!AlpcpLookupMessage+14
    fffff800`937c8e80 56              push    rsi
    
    
    CONTEXT:  ffffd001b0ef3fa0 -- (.cxr 0xffffd001b0ef3fa0;r)
    rax=ffffd001b0ef49d8 rbx=ffffe000e2238900 rcx=ffffe000e2238900
    rdx=0000000000001bfc rsi=0000000000000000 rdi=0000000000000000
    rip=fffff800937c8e80 rsp=ffffd001b0ef49d0 rbp=ffffd001b0ef4b80
     r8=00000000001c0bbf  r9=ffffd001b0ef4a98 r10=fffff80093877ca4
    r11=ffffd001b0ef4a78 r12=000000100c5faa00 r13=0000000000000028
    r14=0000000000000024 r15=000000100c633848
    iopl=0         nv up ei pl zr na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
    nt!AlpcpLookupMessage+0x14:
    fffff800`937c8e80 56              push    rsi
    Last set context:
    rax=ffffd001b0ef49d8 rbx=ffffe000e2238900 rcx=ffffe000e2238900
    rdx=0000000000001bfc rsi=0000000000000000 rdi=0000000000000000
    rip=fffff800937c8e80 rsp=ffffd001b0ef49d0 rbp=ffffd001b0ef4b80
     r8=00000000001c0bbf  r9=ffffd001b0ef4a98 r10=fffff80093877ca4
    r11=ffffd001b0ef4a78 r12=000000100c5faa00 r13=0000000000000028
    r14=0000000000000024 r15=000000100c633848
    iopl=0         nv up ei pl zr na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
    nt!AlpcpLookupMessage+0x14:
    fffff800`937c8e80 56              push    rsi
    Resetting default scope
    
    
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    
    
    BUGCHECK_STR:  0x3B
    
    
    PROCESS_NAME:  dwm.exe
    
    
    CURRENT_IRQL:  0
    
    
    ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre
    
    
    LAST_CONTROL_TRANSFER:  from fffff800938783e2 to fffff800937c8e80
    
    
    STACK_TEXT:  
    ffffd001`b0ef49d0 fffff800`938783e2 : ffffe000`e2238900 ffffe000`e2238900 00007ff7`001c0bbf ffffd001`b0ef4a98 : nt!AlpcpLookupMessage+0x14
    ffffd001`b0ef49e0 fffff800`93877d38 : ffffd001`b0ef4ab0 00000000`00000000 00000000`00000000 00000010`7fedf858 : nt!AlpcpReplyLegacySynchronousRequest+0xa2
    ffffd001`b0ef4a80 fffff800`935621b3 : ffffe000`e2237080 00000010`0c633848 ffffe000`e2238900 00000010`7e441b00 : nt!NtReplyPort+0x94
    ffffd001`b0ef4b00 00007ff9`bf33129a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000010`7fedfd88 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff9`bf33129a
    
    
    
    
    CHKIMG_EXTENSION: !chkimg -lo 50 -db !nt
    8 errors : !nt (fffff800937c8f80-fffff800937c8fb8)
    fffff800937c8f80 *00  84  17  00  4c  8d  67  f0 *00  33  c0  33  d2  49  8b  cc ....L.g..3.3.I..
    fffff800937c8f90 *00  5b  f8  c8  ff  f0  49  0f *00  2c  24  00  48  8b  d8  0f .[....I..,$.H...
    fffff800937c8fa0 *00  ee  00  00  00  48  85  db *00  0c  48  8b  43  20  8a  43 .....H....H.C .C
    fffff800937c8fb0 *00  0c  80  88  43  1f  40  08 *00  e0  41  bc  00  00  01  00 ....C.@...A.....
    
    
    MODULE_NAME: memory_corruption
    
    
    IMAGE_NAME:  memory_corruption
    
    
    FOLLOWUP_NAME:  memory_corruption
    
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    
    MEMORY_CORRUPTOR:  STRIDE
    
    
    STACK_COMMAND:  .cxr 0xffffd001b0ef3fa0 ; kb
    
    
    FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_STRIDE
    
    
    BUCKET_ID:  MEMORY_CORRUPTION_STRIDE
    
    
    ANALYSIS_SOURCE:  KM
    
    
    FAILURE_ID_HASH_STRING:  km:memory_corruption_stride
    
    
    FAILURE_ID_HASH:  {574dbc1b-92cb-fb09-cb7a-cacc1bb2c511}
    
    
    Followup: memory_corruption
    ---------

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Hi sparkybear,

    Welcome to the 8forums.

    Please update CPU-Z
    Code:
    4: kd> lmvm cpuz137_x64start             end                 module name
    fffff801`f061c000 fffff801`f0625000   cpuz137_x64 T (no symbols)           
        Loaded symbol image file: cpuz137_x64.sys
        Image path: \??\C:\Users\RYANRI~1\AppData\Local\Temp\cpuz137\cpuz137_x64.sys
        Image name: cpuz137_x64.sys
        Timestamp:        Mon Feb 17 15:22:16 2014 (53021B18)
        CheckSum:         000145F6
        ImageSize:        00009000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4


    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.

    Please remove Daemon Tools and run the SPD pass through remover.



    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below


    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window





    BSOD - Random times with random activity levels Diagnostics BSOD - Random times with random activity levels
    MEMTEST86+

    Please Run Memtest86+

    information   Information
    Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip
    Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes in the same session to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask.
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Win 8.1


    Just did a fresh install, went back down to Win 7. Still no issues with Memtest after 24 hours. Running into the similar BSOD, but with a bit more info this time. Meaning there is less clutter on the system and really only the bare minimum installed so far.


    Attachment 65216
      My System SpecsSystem Spec

BSOD - Random times with random activity levels
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