Windows 8 and 8.1 Forums


BSOD Watchdog Violation installing Windows Updates

  1. #1


    Posts : 2
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free

    BSOD Watchdog Violation installing Windows Updates


    So...my brand new laptop is failing to update Windows 8, continually giving me a DPC Watchdog Violation. I have no idea why (or what that even means!). I'm not particularly tech savvy. A quick Google brought me here, I'm still unsure what I'm dealing with, but hopefully someone here can help/guide me through the issue?

    I have read the BSOD posting instructions and uploaded the the debugging zip below. The laptop is an HP Pavilion 15-p144na and was new out of the box last night. Spec:

    Windows 8 x64
    AMD A8
    8GM RAM
    AMD Radeon 7

    I uninstalled some pre-installed bloat, like Wild Tangent Games and CyberLink YouCam, etc. All I have subsequently installed is Chrome, Malwarebytes and HTC Sync Manager (to get a driver to tether my HTC One; have then removed the Sync Manager immediately after). Having done all this I attempted to update Windows at 8:20pm and had issues with it crashing three or four times up until 2:45am when I gave up, frustrated, and went to bed.

    Any help would be appreciated. Many thanks.
    Last edited by moosticks; 28 Aug 2015 at 02:51. Reason: Added laptop spec.

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Hi moosticks,

    Welcome to the 8forums.

    Please fill in your system specs
    Please go to this site and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:



    Do you have anything connected to your laptop?
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free


    Aaahhh, was trying so hard to get it all right first time. Fail. I have updated my system specs, hopefully they are sufficient now?

    I had my HTC One plugged in. Could this be the culprit? Part of my search on the issue said something about SSD, and I was thinking this laptop doesn't have one! But then the HTC is...
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    The crashes are blaming a driver of windows that is used for the USB.
    This could mean 2 things
    1. There is a problem with the connection port
    2. There is another 3rd party driver causing problems, in a lot of cases when a windows driver is blamed a 3rd party driver is actually causing the issue.


    Please try to connect a peripheral that you know should work without any problem, if you then have a crash the culprit is the connection port.
    If you're not having a crash, then you can give the drivers a test to find out which driver is causing problems.
    To test the drivers, you'll need the program driver verifier (built-in feature).
      My System SpecsSystem Spec

BSOD Watchdog Violation installing Windows Updates
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