Hello eightforums!
I am having an issue with a Dell Venu 11 Pro tablet and I have battled with this for a few days now. I am trying to get sysprep to work, and I finally got it to successfully run yesterday after much battling with it. Many Appex application uninstalls and registry edits later, I got it to successfully run.
Though, after it runs, next restart the tablet will BSOD with a DRIVER_POWER_STATE_FAILURE error. After installing the Windows Debugger, I got far enough to figure out that it is telling me that it is some driver issue with usbccgp.sys, but after reading some other threads here, I understand that this is not the true driver that is the issue, but what driver is reporting to the OS. However, I lack the knowledge of how to actually figure out what actual underlining driver is throwing the issue.
Any help you could provide me would be greatly appreciated, TYIA!
I have attached the dmp file below.
View attachment 65120
EDIT: I went and pulled 4 more dump files off the tablet, they are older tho View attachment 65135
EDIT 2: dmp file with the power cord disconnected (still same bug code DRIVER_POWER_STATE_FAILURE) View attachment 65136
I am having an issue with a Dell Venu 11 Pro tablet and I have battled with this for a few days now. I am trying to get sysprep to work, and I finally got it to successfully run yesterday after much battling with it. Many Appex application uninstalls and registry edits later, I got it to successfully run.
Though, after it runs, next restart the tablet will BSOD with a DRIVER_POWER_STATE_FAILURE error. After installing the Windows Debugger, I got far enough to figure out that it is telling me that it is some driver issue with usbccgp.sys, but after reading some other threads here, I understand that this is not the true driver that is the issue, but what driver is reporting to the OS. However, I lack the knowledge of how to actually figure out what actual underlining driver is throwing the issue.
Any help you could provide me would be greatly appreciated, TYIA!
I have attached the dmp file below.
View attachment 65120
EDIT: I went and pulled 4 more dump files off the tablet, they are older tho View attachment 65135
EDIT 2: dmp file with the power cord disconnected (still same bug code DRIVER_POWER_STATE_FAILURE) View attachment 65136
Last edited:
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- Tablet
- System Manufacturer/Model
- Dell Venu 11 Pro