Windows 8 and 8.1 Forums

Windows 8.1 (AMD), crashes when playing online video

  1. #1

    Posts : 2
    Windows 8.1

    Windows 8.1 (AMD), crashes when playing online video

    I have an HP Pavilion laptop, with A8. When it crashes it says there was a system thread exception not handled for atikmdag.sys.

    This crash just happened today.
    Attachment 65048

      My System SpecsSystem Spec

  2. #2

    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro

    Hi beneficii,

    The crashes are mostly caused due to the GPU driver ATI Video driver ( atikmdag.sys) and 1 by a touchpad driver called SynTP.sys
    Please check your manufacturers site for updates for AMD GPU drivers and the touchpad.
    If the drivers for the AMD GPU are already up to date, try to remove the Catalyst Control Center and only install the Display Driver.
      My System SpecsSystem Spec

Windows 8.1 (AMD), crashes when playing online video
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