Windows 8 and 8.1 Forums


Freezes when on internet???

  1. #11


    Las Vegas, NV
    Posts : 17
    Windows 8 Release Preview with Medie Center Evaluation copy. Build 8400


    So i guess this didnt post last time, I had my computer on the whole time for a good 8 hours, never crashed
    I went to the store for about 30 mins so my computer went to sleep.
    After i get home and wake up my computer, it crashed.....

    So the things i post now are from that crash, and just recently i switched to firefox as others suggest and i just had a crash so I am collecting that data.........

      My System SpecsSystem Spec

  2. #12


    Posts : 5,139
    Win8.1Pro - Finally!!!


    It looks like this is an upgrade install of Windows. While it may be more convenient, upgrade installations have many more issues than clean installations.

    I would suggest backing up your stuff and installing Win8RP "clean".
      My System SpecsSystem Spec

  3. #13


    Las Vegas, NV
    Posts : 17
    Windows 8 Release Preview with Medie Center Evaluation copy. Build 8400


    Yes it is an upgrade, unfortunatly I dont have any way to backup 250GB worth of data.
      My System SpecsSystem Spec

  4. #14


    Las Vegas, NV
    Posts : 17
    Windows 8 Release Preview with Medie Center Evaluation copy. Build 8400


    So im thinking about reinstalling windows 7 and waiting till 8 is fully released. I have about 75gb of cloud storage so i will go and put my program files there and also my important files as well. To downgrade I read that i must install from the disk and do a full format of my drive. the only problem is that my computer never came with a disk. Literally i plugged it in, went to a setup wizard, and was ready to go. Do you hink i can download the needed files through gateway and burn the iso to a disk or some other method? or should i make a new thread about this.
      My System SpecsSystem Spec

  5. #15


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Here's instructions on how to get recovery disks from Gateway (in the US): Order Recovery Discs (USA)
      My System SpecsSystem Spec

  6. #16


    Las Vegas, NV
    Posts : 17
    Windows 8 Release Preview with Medie Center Evaluation copy. Build 8400


    cant I just downlaod and install windows 7? I already downloaded and burn the iso
      My System SpecsSystem Spec

  7. #17


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Depends on where you download it from. OEM licenses are different from retail licenses.
      My System SpecsSystem Spec

  8. #18


    Las Vegas, NV
    Posts : 17
    Windows 8 Release Preview with Medie Center Evaluation copy. Build 8400


    whats the difference between OEM licenses and retail licenses? I talked to Gateway Chat and the dude told me (After trying to make me buy a recovery disk) that I can use windows 7 then download the drivers for my computer on their website.
      My System SpecsSystem Spec

  9. #19


    Posts : 5,139
    Win8.1Pro - Finally!!!


    OEM licenses are sold by equipment manufacturer's and don't entitle you to support from Microsoft
    Retail licenses get support from Microsoft.

    OEM disks are much cheaper than Retail disks - as you already own a Gateway license, but not a retail license (for this system).

    Downloading drivers (from the Gateway website) or another website (such as the specific device manufacturer's) is almost always necessary - but Win7 is making this less likely.
      My System SpecsSystem Spec

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Freezes when on internet???
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