Windows 8 and 8.1 Forums

Random Freezes When Online

  1. #1


    Las Vegas, NV
    Posts : 17
    Windows 8 Release Preview with Medie Center Evaluation copy. Build 8400

    Random Freezes When Online


    Okay so I have seen im 1 of many who have had this problem. When i am on chrome and windows media player at the same time, my computer freezes and i am forced to restart my computer via power button. When i try to use Metro IE10 instead the same thing happens without media player on. Hopefully someone on here can help. Im not 100% tech savvy but have enough common knowledge to do what needs to be done
    Specs:
    -Processor: Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz 3.30GHz
    -Installed memory (RAM): 4.00 GB
    -System type: 64-bit Operating System

    um idk what more you need... Oh i also ran these to things so hopefully you can help

      My System SpecsSystem Spec

  2. #2


    Posts : 12
    Windows 8 8400


    It seems your network card isn't recieving an IP address from the DHCP server in your router, and as such can't connect to the internet. I have no idea why this should cause the PC to freeze, but I recon you should install the drivers for your network card. Do other devices in the same network work?
      My System SpecsSystem Spec

  3. #3


    Las Vegas, NV
    Posts : 17
    Windows 8 Release Preview with Medie Center Evaluation copy. Build 8400


    So I went into control panel>Hardware and sound>Device Manager>Network Adapters.
    Under that I have Microsoft kernel Debug Network adapter, Ralink 802.11n Wireless Lan card, and Realtek PCle GBE Family Controller
    I checked each driver and all are up to date. My phone, mac, wii, and ipad all go over the same wifi so i dont think that is it.
    I posted this in a different section and this is what the person there had to say.

    "Try going to the BIOS and disabling C-States,a few people have been having issues like these(like myself) and that has solved it...

    If that doesn't work... check your drivers..."

    Is that possibly it?
      My System SpecsSystem Spec

  4. #4


    Posts : 51
    Windows 8 RP x64


    If you are using chrome, try stop using it. It resolved that issue for me
      My System SpecsSystem Spec

  5. #5


    Las Vegas, NV
    Posts : 17
    Windows 8 Release Preview with Medie Center Evaluation copy. Build 8400


    That was my first thought but i dont like firefox, opera isnt really good and Metro IE 10 does the same thing
      My System SpecsSystem Spec

  6. #6


    I heard chrome is making 8 unstable, for it's not compatible yet.
      My System SpecsSystem Spec

  7. #7


    Posts : 2
    Windows 8


    I've been having several lockups daily since changing over to RP. In my case, it seems I cannot use any browser except for IE. Started some testing this past Friday night:

    Used IE exclusively all Friday night; no issues
    Got up Saturday morning, PC still running fine. Opened up Chrome. Locked up within 10 minutes.
    Used IE for the rest of the day until that night; no issues. Tried Opera. Locked up within 10 minutes.
    Sunday morning, only IE. No issues. Tried Firefox. System locked up.
    This morning, gave Firefox another shot. Locked up in 10 minutes.
      My System SpecsSystem Spec

  8. #8


    This seems to be a strange issue. Beyond me, although it seems to be pointing to hardware/driver issue to me, since it works for one and not the other??? Is that possible?
      My System SpecsSystem Spec

  9. #9


    Posts : 51
    Windows 8 RP x64


    Agreed. I am pretty sure it happens less or never. It's very depressing that I have to use IE. Maybe it's Microsoft's secret project to convert users to IE
      My System SpecsSystem Spec

  10. #10


    Go and have a look here, you'll find the solution (temporary till ms fixes)
    Windows 8 Web Browsing Freeze - WORKAROUND / FIX! - Latest General News - rudi visser, fresh development ideas

    Confirmed to work on my machine as well others.

    Starting threat on answers.microsoft.com:

    Windows 8 Release Preview freezing problem on my ASUS K50IN. - Microsoft Answers

    Good luck with your freezes ;-)

    chris
      My System SpecsSystem Spec

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