Hi,
I have been getting a BSOD with different error codes nearly every day since I received my laptop.
I have run the dell BIOS hardware diagnostics, which found no errors.
Updated all the drivers to the latest ones on the dell website. Still received BSOD.
Updated the network driver to the latest one on from the Realtek website. Still received BSOD.
Every time I ran a full virus scan with McAfee I received a BSOD. I therefore removed McAfee and installed AVG. I can run a full scan with AVG without getting a BSOD however I still receive BSOD on other occasions.
Some of the bug checks I get are
0x000000E3
0x00000018
0x0000003B
0x00000139
0x1000007E
Please can you help?
Thank you.
I have been getting a BSOD with different error codes nearly every day since I received my laptop.
I have run the dell BIOS hardware diagnostics, which found no errors.
Updated all the drivers to the latest ones on the dell website. Still received BSOD.
Updated the network driver to the latest one on from the Realtek website. Still received BSOD.
Every time I ran a full virus scan with McAfee I received a BSOD. I therefore removed McAfee and installed AVG. I can run a full scan with AVG without getting a BSOD however I still receive BSOD on other occasions.
Some of the bug checks I get are
0x000000E3
0x00000018
0x0000003B
0x00000139
0x1000007E
Please can you help?
Thank you.
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- PC/Desktop
- System Manufacturer/Model
- Dell
- CPU
- Intel i5-5200U
- Graphics Card(s)
- Nvidia Geforce 840M & Intel HD 5500
- Antivirus
- McAfee