Windows 8 and 8.1 Forums

BSOD on Win8.1 every 5 min while using Chrome

  1. #11

    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro

    If you're overclocking, please stop while troubleshooting.
    Processor may be overclocked! 
    Expected Frequency: 2100 
    Actual Frequency: 2694 
    Overclock Ratio: 1.28286
    Please read the instructions for Prime95 stress test and run the test.
    It looks like there is a problem with the level 0 cache.

    Please update the CPU drivers
    1: kd> lmvm intelppm
    start             end                 module name
    fffff801`810bd000 fffff801`810db000   intelppm   (deferred)             
        Mapped memory image file: c:\windows\symbol_cache\intelppm.sys\5215CFEB1e000\intelppm.sys
        Image path: \SystemRoot\System32\drivers\intelppm.sys
        Image name: intelppm.sys
        Timestamp:        Thu Aug 22 10:46:35 2013 (5215CFEB)
        CheckSum:         00026EA5
        ImageSize:        0001E000
        File version:     6.3.9600.16384
        Product version:  6.3.9600.16384
        File flags:       0 (Mask 3F)
        File OS:          40004 NT Win32
        File type:        3.7 Driver
        File date:        00000000.00000000
        Translations:     0409.04b0
        CompanyName:      Microsoft Corporation
        ProductName:      Microsoft® Windows® Operating System
        InternalName:     intelppm.sys
        OriginalFilename: intelppm.sys
        ProductVersion:   6.3.9600.16384
        FileVersion:      6.3.9600.16384 (winblue_rtm.130821-1623)
        FileDescription:  Processor Device Driver
        LegalCopyright:   © Microsoft Corporation. All rights reserved.

      My System SpecsSystem Spec

  2. #12

    Posts : 7
    Windows 8.1 Pro 64-bit

    Thanks so much for this! I already ran the Prime95 stress test for 16 hours yesterday, without any error. I will update the drivers and let you know
      My System SpecsSystem Spec

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BSOD on Win8.1 every 5 min while using Chrome
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