Windows 8 and 8.1 Forums

BSOD during general use

  1. #21


    Posts : 19
    Windows 8.1


    Here you go

    CBS

      My System SpecsSystem Spec

  2. #22



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    274MB, is that correct?
    Pretty large..
      My System SpecsSystem Spec

  3. #23


    Posts : 19
    Windows 8.1


    Yep that is the one in that location.
      My System SpecsSystem Spec

  4. #24



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    If you're still in clean boot, no bluescreen?
    If you're not anymore in clean boot, had no bluescreen?

    Please say no to both
      My System SpecsSystem Spec

  5. #25


    Posts : 19
    Windows 8.1


    Unfortunately, I went through the Vaio update and installed updates one at a time. When i updated the Wireless LAN i now cant toggle WiFi on or off. And it did blue screen again but gave me the error code 0xc000021a.
      My System SpecsSystem Spec

  6. #26



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Did the bluescreen came when updating the WLAN driver or another driver?
    If so, remove the driver, install the old, avoid temporarily that driver and contact support about it.
      My System SpecsSystem Spec

  7. #27


    Posts : 19
    Windows 8.1


    I was able to do a system restore and it removed all updates I did through Vaio Care. The laptop fan still runs very high, but I am able to access WiFi now, which helps due to the laptop not having a Ethernet port. Yes, it would blue screen, or it would fail to install all together. The last couple times it has blue screened, it freezes on the screen. There is no sign of it doing anything else as the percentage doesn't change
      My System SpecsSystem Spec

  8. #28



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    You updated those drivers via a program?
    If so, it is highly recommended to update the drivers manually.
      My System SpecsSystem Spec

  9. #29


    Posts : 19
    Windows 8.1


    Yes I went through and confirmed the drivers were the latest ones through Device Manager. I also realized when i did a system refresh, I got knocked down to Windows 8. I am downloading the install files for 8.1 Pro now.
      My System SpecsSystem Spec

  10. #30



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Device Manager simply is not as reliable as manual updating is.

    Please check manually for updates.
      My System SpecsSystem Spec

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BSOD during general use
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