Windows 8 and 8.1 Forums

BSOD during general use

  1. #11


    Posts : 19
    Windows 8.1


    I will try that now. I also noticed that when I tried to update the Intel wireless card, it would also crash. Could that help?

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  2. #12



    BSOD Kernel Dump Analyst
    Posts : 2,273
    Windows 10 Pro


    Not really, the cause of the crash could be a billion things, depending on how much you have installed, or its hardware or windows itself.
    I assume the 'process_died' crash is caused by a program right now, for a troubleshooting plan.
      My System SpecsSystem Spec

  3. #13


    Posts : 19
    Windows 8.1


    I think disabling all of those startup programs really helped. I am noticing the fan is not running as high as it normally was. Would you happen to know if any of those startup programs are known to cause slowdown?
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  4. #14


    Posts : 19
    Windows 8.1


    Nevermind. Now it is frozen on the blue screen. Also when I go to run the tool that is available for download, it says the path to the dump file is not found. Where should I go to repath the dump file?
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  5. #15



    BSOD Kernel Dump Analyst
    Posts : 2,273
    Windows 10 Pro


    Unfortunately I don't know with the startup programs from taskmanager.
    The difference between your and mine startup program list is that these aren't in my list, I don't know if these could cause any trouble

    • ATLauncher
    • fsquirt
    • kaspersky
    • media check tool


    Please make screenshots of your services in msconfig.
      My System SpecsSystem Spec

  6. #16



    BSOD Kernel Dump Analyst
    Posts : 2,273
    Windows 10 Pro


    Quote Originally Posted by mosthardcorest View Post
    Nevermind. Now it is frozen on the blue screen. Also when I go to run the tool that is available for download, it says the path to the dump file is not found. Where should I go to repath the dump file?
    Search for the dump file, normally called MEMORY in windows folder and in minidump folder in same folder as MEMORY file.

    Also, set the path for creating dump files to default. Windows creates automatically the minidump folder and a MEMORY file.
      My System SpecsSystem Spec

  7. #17


    Posts : 19
    Windows 8.1


    Ok, i've disabled everything except Kaskersky. The last time it blue screened, it was frozen on the screen. Nor did the percentage increase. I had to hold the power button down in order for me to restart it. What could be preventing it from creating the memory file?
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  8. #18



    BSOD Kernel Dump Analyst
    Posts : 2,273
    Windows 10 Pro


    I have no idea what is causing the prevention of creating the dump file.
    Please check again and change a few settings if they aren't like this:
    • Control Panel - System - on left side Advanced System Settings - Advanced tab - Startup and Recovery - Settings - System Failure - check the box to Write an Event to System Log
    • uncheck Auto Restart
    • make sure the Write Debugging is set to small minidump
    • and the default folder should look like %SystemRoot%\Minidump.


    Try a clean boot and see if you still get a bluescreen
    Also run sfc/scannow in admin command prompt (right click windows logo, press x and enter).
    If sfc/scannow finds problems, reboot and try it again.
    Please upload the cbs.log file if sfc/scannow still finds problems after you've tried it a few times (found in C:\windows\logs\cbs where C is the letter of the windows partition)
      My System SpecsSystem Spec

  9. #19


    Posts : 19
    Windows 8.1


    No blue screening so far, SFC Scan didn't find any errors. It is not letting me upload the CBS file
      My System SpecsSystem Spec

  10. #20



    BSOD Kernel Dump Analyst
    Posts : 2,273
    Windows 10 Pro


    Try a 3rd party uploader like mediafire.
      My System SpecsSystem Spec

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BSOD during general use
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