Windows 8 and 8.1 Forums


IRQL_NOT_LESS_OR_EQUAL Error

  1. #1

    IRQL_NOT_LESS_OR_EQUAL Error


    I keep getting the following error IRQL_NOT_LESS_OR_EQUAL Error


    I have tried a system refresh and nothing works. This error is on a Toshiba Satellite C55-B5200.

    I get a restart screen and then it hangs there.

    Any suggestions would be appreciated.

    While running the program I downloaded to collect the the IRQ error or dum report the machine rebooted on it's own. It started back up in to automatic repair.
    Last edited by designwebs; 09 Aug 2015 at 07:19. Reason: Machine Rebooted

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,273
    Windows 10 Pro


    Please read BSOD Posting Instructions to provide us with te necessary information.
      My System SpecsSystem Spec

  3. #3

    Mini Dump Files


    Okay after a couple restarts I was able to run the mini dump program. Here are the results.
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,273
    Windows 10 Pro


    Most of them crashes are caused by Intel RST (Rapid Storage Technology) driver.
    If you're using a laptop, go to the manufacturers site and update your drivers.
    If you're using a desktop, go to the Intel site to update this driver.
    Code:
    *** WARNING: Unable to verify timestamp for iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
    Please go to device manager and check if any device has a problem.
    If a device has a problem it looks like this (right click to update the driver)
    Attachment 64633

    If you have updated the Intel RST (Rapid Storage Technology) driver and still get the BAD_POOL_HEADER error open an admin command prompt and type "chkdsk /r" (without quotes) to find and repair any errors on the hard driver if there are any. Reboot when it asks for and let it run (it may look like its frozen on a certain percentage).

    If you still receive this error, it could be due to defective RAM.
    Download and run MemTest86+ to test your RAM. RAM tutorial with Memtest86+ | Windows 7 Helpforums
    Run MemTest86+ for at least 8 passes. Ideally set it off before you go to bed and leave it overnight, we're looking for zero errors here. A single error will show something's going bad with your RAM.
    This test takes a while.


    The following is for information purposes only.
    Code:
     The following information contains the relevant information from the blue screen analysis: 
    **************************Sun Aug 9 14:15:33.207 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64 
    
    System Uptime:0 days 0:09:07.020 
    
    *** WARNING: Unable to verify timestamp for iaStorA.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys 
    
    Probably caused by :iaStorA.sys ( iaStorA+668ae ) 
    
    BugCheck A, {0, 2, 1, fffff8001e0c619f} 
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a) 
    
    Arguments: 
    Arg1: 0000000000000000, memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000001, bitfield : 
    bit 0 : value 0 = read operation, 1 = write operation 
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) 
    Arg4: fffff8001e0c619f, address which referenced memory 
    BUGCHECK_STR: AV 
    
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    
    PROCESS_NAME: System 
    
    FAILURE_BUCKET_ID: AV_iaStorA+668ae 
    
    CPUID: "Intel(R) Core(TM) i3-4005U CPU @ 1.70GHz" 
    
    MaxSpeed: 1700 
    
    CurrentSpeed: 1696 
    
    BIOS Version 1.30 
    
    BIOS Release Date 07/19/2014 
    
    Manufacturer TOSHIBA 
    
    Product Name Satellite C55-B 
    
    Baseboard Product ZSWAA 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Sun Aug 9 04:47:08.220 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64 
    
    System Uptime:0 days 0:01:41.031 
    
    *** WARNING: Unable to verify timestamp for iaStorA.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys 
    
    Probably caused by :iaStorA.sys ( iaStorA+668ae ) 
    
    BugCheck A, {0, 2, 1, fffff800150c619f} 
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a) 
    
    Arguments: 
    Arg1: 0000000000000000, memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000001, bitfield : 
    bit 0 : value 0 = read operation, 1 = write operation 
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) 
    Arg4: fffff800150c619f, address which referenced memory 
    BUGCHECK_STR: AV 
    
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    
    PROCESS_NAME: System 
    
    FAILURE_BUCKET_ID: AV_iaStorA+668ae 
    
    CPUID: "Intel(R) Core(TM) i3-4005U CPU @ 1.70GHz" 
    
    MaxSpeed: 1700 
    
    CurrentSpeed: 1696 
    
    BIOS Version 1.30 
    
    BIOS Release Date 07/19/2014 
    
    Manufacturer TOSHIBA 
    
    Product Name Satellite C55-B 
    
    Baseboard Product ZSWAA 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Sun Aug 9 03:26:35.143 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64 
    
    System Uptime:0 days 0:09:48.953 
    
    *** WARNING: Unable to verify timestamp for iaStorA.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys 
    
    Probably caused by :iaStorA.sys ( iaStorA+70cbf ) 
    
    BugCheck 133, {0, 501, 500, 0} 
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133) 
    
    Arguments: 
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending 
    component can usually be identified with a stack trace. 
    Arg2: 0000000000000501, The DPC time count (in ticks). 
    Arg3: 0000000000000500, The DPC time allotment (in ticks). 
    Arg4: 0000000000000000 
    BUGCHECK_STR: 0x133 
    
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    
    PROCESS_NAME: System 
    
    FAILURE_BUCKET_ID: 0x133_DPC_iaStorA+70cbf 
    
    CPUID: "Intel(R) Core(TM) i3-4005U CPU @ 1.70GHz" 
    
    MaxSpeed: 1700 
    
    CurrentSpeed: 1696 
    
    BIOS Version 1.30 
    
    BIOS Release Date 07/19/2014 
    
    Manufacturer TOSHIBA 
    
    Product Name Satellite C55-B 
    
    Baseboard Product ZSWAA 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Sat Aug 8 23:58:30.548 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64 
    
    System Uptime:0 days 1:37:13.359
      My System SpecsSystem Spec

  5. #5


    I took your advice and went to the Toshiba support site and downloaded the latest Intel driver file and installed it. It's been about 20 minutes and no crashes so far.
      My System SpecsSystem Spec

  6. #6



    BSOD Kernel Dump Analyst
    Posts : 2,273
    Windows 10 Pro


    Watch it for a few days.
    If any new crash occur, please use the DM Collector tool again.
      My System SpecsSystem Spec

  7. #7


    Thanks I was going to do just that and leave it running for a few days.

    Thanks again.
      My System SpecsSystem Spec

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