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BSOD by ntsokrnl during GW2

  1. #1


    Posts : 2
    Windows 8.1

    BSOD by ntsokrnl during GW2


    About two weeks ago my 1.5yr-old computer began having crashing issues, sometimes to BSOD, sometimes just freezing up. This usually occurs during heavy gameplay of Guild Wars 2, but has happened in Minecraft and even just with Firefox open. I've tried a number of things, and the number of crashes has decreased, but still occur on a daily basis.

    Here are the measures taken so far:
    • Update drivers as windows suggests
    • Monitor temps; CPU and GPU never reach above 75C, even under stress tests (Prime95 + Unigine)
    • Check SSD with speedfan; SMART measures were fine
    • Induce driver failure with Driver Verifier. This was interesting, because the system crashed when only Microsoft drivers were stressed, and did not crash when all non-Microsoft drivers were stressed.


    System specs:
    • i7-4770k, no overclock
    • GTX 770, no overclock
    • SSD Crucial M500 with OS + programs and 1TB HDD
    • ASRock z87 extreme4 mobo



    Dump files:
    Attachment 64421

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Hi Versepelles,

    Welcome to the 8forums.
    I have analysed the most recent dumps.
    Except for the driver verifier, all of them are caused by the Nvidia Video driver
    Code:
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys 
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    A possible fix can be found in Streamer Service may be freezing your pc | Nvidia

    The following is for information purposes only.
    Code:
     The following information contains the relevant information from the blue screen analysis: 
    **************************Sun Aug 2 12:50:13.100 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64 
    
    System Uptime:1 days 22:30:47.094 
    
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys 
    
    Probably caused by :nvlddmkm.sys ( nvlddmkm+d9243 ) 
    
    BugCheck 133, {0, 501, 500, 0} 
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133) 
    
    Arguments: 
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending 
    component can usually be identified with a stack trace. 
    Arg2: 0000000000000501, The DPC time count (in ticks). 
    Arg3: 0000000000000500, The DPC time allotment (in ticks). 
    Arg4: 0000000000000000 
    BUGCHECK_STR: 0x133 
    
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    
    PROCESS_NAME: System 
    
    FAILURE_BUCKET_ID: 0x133_DPC_nvlddmkm+d9243 
    
    CPUID: "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz" 
    
    MaxSpeed: 3500 
    
    CurrentSpeed: 3500 
    
    BIOS Version P2.30 
    
    BIOS Release Date 07/03/2013 
    
    Manufacturer To Be Filled By O.E.M. 
    
    Baseboard Manufacturer ASRock 
    
    Product Name To Be Filled By O.E.M. 
    
    Baseboard Product Z87 Extreme4 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Fri Jul 31 13:07:35.099 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64 
    
    System Uptime:0 days 0:00:29.882 
    
    Probably caused by :ntkrnlmp.exe ( nt!IopProcessWorkItem+80 ) 
    
    BugCheck C4, {9200f, fffff800584b9c50, ffffcf807ba16f20, ffffcf807ba16fb8} 
    BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4) 
    
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4) 
    
    Arguments: 
    Arg1: 000000000009200f, ID of the 'NdisTimedDataHang' rule that was violated. 
    Arg2: fffff800584b9c50, A pointer to the string describing the violated rule condition. 
    Arg3: ffffcf807ba16f20, Address of internal rule state (second argument to !ruleinfo). 
    Arg4: ffffcf807ba16fb8, Address of supplemental states (third argument to !ruleinfo). 
    BUGCHECK_STR: 0xc4_NdisTimedDataHang_XDV 
    
    PROCESS_NAME: System 
    
    FAILURE_BUCKET_ID: 0xc4_NdisTimedDataHang_XDV_VRFK_nt!IopProcessWorkItem 
    
    CPUID: "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz" 
    
    MaxSpeed: 3500 
    
    CurrentSpeed: 3500 
    
    BIOS Version P2.30 
    
    BIOS Release Date 07/03/2013 
    
    Manufacturer To Be Filled By O.E.M. 
    
    Baseboard Manufacturer ASRock 
    
    Product Name To Be Filled By O.E.M. 
    
    Baseboard Product Z87 Extreme4 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Mon Jul 27 12:44:17.736 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64 
    
    System Uptime:2 days 7:44:49.852 
    
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys 
    
    Probably caused by :nvlddmkm.sys ( nvlddmkm+105e40 ) 
    
    BugCheck D1, {0, 2, 8, 0} 
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) 
    
    Arguments: 
    Arg1: 0000000000000000, memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000008, value 0 = read operation, 1 = write operation 
    Arg4: 0000000000000000, address which referenced memory 
    PROCESS_NAME: System 
    
    BUGCHECK_STR: AV 
    
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    
    FAILURE_BUCKET_ID: AV_CODE_AV_NULL_IP_nvlddmkm+105e40 
    
    CPUID: "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz" 
    
    MaxSpeed: 3500 
    
    CurrentSpeed: 3500 
    
    BIOS Version P2.30 
    
    BIOS Release Date 07/03/2013 
    
    Manufacturer To Be Filled By O.E.M. 
    
    Baseboard Manufacturer ASRock 
    
    Product Name To Be Filled By O.E.M. 
    
    Baseboard Product Z87 Extreme4 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Sat Jul 25 04:59:21.896 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64 
    
    System Uptime:0 days 0:04:16.536 
    
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys 
    
    Probably caused by :nvlddmkm.sys ( nvlddmkm+105e40 ) 
    
    BugCheck D1, {0, 2, 8, 0} 
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) 
    
    Arguments: 
    Arg1: 0000000000000000, memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000008, value 0 = read operation, 1 = write operation 
    Arg4: 0000000000000000, address which referenced memory 
    PROCESS_NAME: System 
    
    BUGCHECK_STR: AV 
    
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    
    FAILURE_BUCKET_ID: AV_CODE_AV_NULL_IP_nvlddmkm+105e40 
    
    CPUID: "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz" 
    
    MaxSpeed: 3500 
    
    CurrentSpeed: 3500 
    
    BIOS Version P2.30 
    
    BIOS Release Date 07/03/2013 
    
    Manufacturer To Be Filled By O.E.M. 
    
    Baseboard Manufacturer ASRock 
    
    Product Name To Be Filled By O.E.M. 
    
    Baseboard Product Z87 Extreme4 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Fri Jul 24 10:04:07.848 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64 
    
    System Uptime:0 days 10:50:18.486 
    
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys 
    
    Probably caused by :nvlddmkm.sys ( nvlddmkm+105e40 ) 
    
    BugCheck D1, {0, 2, 8, 0} 
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) 
    
    Arguments: 
    Arg1: 0000000000000000, memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000008, value 0 = read operation, 1 = write operation 
    Arg4: 0000000000000000, address which referenced memory 
    PROCESS_NAME: System 
    
    BUGCHECK_STR: AV 
    
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    
    FAILURE_BUCKET_ID: AV_CODE_AV_NULL_IP_nvlddmkm+105e40 
    
    CPUID: "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz" 
    
    MaxSpeed: 3500 
    
    CurrentSpeed: 3500 
    
    BIOS Version P2.30 
    
    BIOS Release Date 07/03/2013 
    
    Manufacturer To Be Filled By O.E.M. 
    
    Baseboard Manufacturer ASRock 
    
    Product Name To Be Filled By O.E.M. 
    
    Baseboard Product Z87 Extreme4 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Mon Jul 20 07:27:12.286 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64 
    
    System Uptime:1 days 13:29:52.924 
    
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys 
    
    Probably caused by :nvlddmkm.sys ( nvlddmkm+105e40 ) 
    
    BugCheck D1, {0, 2, 8, 0} 
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) 
    
    Arguments: 
    Arg1: 0000000000000000, memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000008, value 0 = read operation, 1 = write operation 
    Arg4: 0000000000000000, address which referenced memory 
    PROCESS_NAME: System 
    
    BUGCHECK_STR: AV 
    
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    
    FAILURE_BUCKET_ID: AV_CODE_AV_NULL_IP_nvlddmkm+105e40 
    
    CPUID: "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz" 
    
    MaxSpeed: 3500 
    
    CurrentSpeed: 3500 
    
    BIOS Version P2.30 
    
    BIOS Release Date 07/03/2013 
    
    Manufacturer To Be Filled By O.E.M. 
    
    Baseboard Manufacturer ASRock 
    
    Product Name To Be Filled By O.E.M. 
    
    Baseboard Product Z87 Extreme4
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1


    Quote Originally Posted by axe0 View Post
    Hi Versepelles,

    Welcome to the 8forums.
    I have analysed the most recent dumps.
    Except for the driver verifier, all of them are caused by the Nvidia Video driver
    Code:
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys 
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Thanks for the input. I disabled the Nvidia streaming service; if you don't hear back from me, the problem is solved! I'll mark the thread as solved tomorrow, assuming no crashes.
      My System SpecsSystem Spec

BSOD by ntsokrnl during GW2
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