A few BSOD's occurred only during battery use....

Tumalu

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Member
Messages
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Dear everyone!!!

Not something shocking I believe, but I hope there are people here which had similar problems or perhaps even EXACTLY the same ones as me.

My specs are:

Asus N751JX
Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz
16GB DDR3
Display adapter 0
Display name \\.\DISPLAY1
Name Intel(R) HD Graphics 4600
Board Manufacturer ASUSTeK Computer Inc.
Memory size 1024 MB
PCI device bus 0 (0x0), device 2 (0x2), function 0 (0x0)
Vendor ID 0x8086 (0x1043)
Model ID 0x0416 (0x17BD)
Performance Level 0

Display adapter 1
Name NVIDIA GeForce GTX 950M
Board Manufacturer ASUSTeK Computer Inc.
Codename GM107
Technology 28 nm
Memory size 4095 MB
PCI device bus 1 (0x1), device 0 (0x0), function 0 (0x0)
Vendor ID 0x10DE (0x1043)
Model ID 0x139A (0x17BD)
Performance Level 0

I managed to open the .dmp file with the help of WinDbg. And I put the "Symbols" directory on the OS drive.

This is what it said after analyzing it:

7: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe001cb5eb060, Physical Device Object of the stack
Arg3: ffffd0016a1db960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe001cb52e010, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE: 3

IMAGE_NAME: pci.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 53d0f1d4

MODULE_NAME: pci

FAULTING_MODULE: fffff8019f81e000 pci

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

BUGCHECK_STR: 0x9F

PROCESS_NAME: System

CURRENT_IRQL: 2

ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre

DPC_STACK_BASE: FFFFD0016A1E2FB0

STACK_TEXT:
ffffd001`6a1db928 fffff803`16210782 : 00000000`0000009f 00000000`00000003 ffffe001`cb5eb060 ffffd001`6a1db960 : nt!KeBugCheckEx
ffffd001`6a1db930 fffff803`162106a2 : ffffe001`cb5e0618 00000000`00000001 ffffe001`cb5e0650 fffff803`160ac391 : nt!PopIrpWatchdogBugcheck+0xde
ffffd001`6a1db990 fffff803`160ae2d8 : 00000000`00000000 ffffd001`6a1dbae0 00000000`00000001 00000000`00000002 : nt!PopIrpWatchdog+0x32
ffffd001`6a1db9e0 fffff803`1615c7ea : ffffd001`6a1ac180 ffffd001`6a1ac180 ffffd001`6a1b83c0 ffffe001`cb28f040 : nt!KiRetireDpcList+0x4f8
ffffd001`6a1dbc60 00000000`00000000 : ffffd001`6a1dc000 ffffd001`6a1d6000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

IMAGE_VERSION: 6.3.9600.17238

FAILURE_BUCKET_ID: 0x9F_3_ACPI_IMAGE_pci.sys

BUCKET_ID: 0x9F_3_ACPI_IMAGE_pci.sys

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:0x9f_3_acpi_image_pci.sys

FAILURE_ID_HASH: {20ddeb92-07eb-ebdc-bd08-44da71ffbd68}

Followup: MachineOwner

Last time it happened again (is added to the uploaded file) but then I had no more battery left and it went into a BSOD. Again, it only happens during battery use and only when I am not at my notebook. If I am busy doing things it never happens. On AC power indeed, it does NEVER happen.
 

My Computer

System One

  • OS
    Win 8.1 Pro
    Computer type
    Laptop
I just had another crash after turning my laptop on from sleep mode....
 

My Computer

System One

  • OS
    Win 8.1 Pro
    Computer type
    Laptop
Then please upload a new zip file with the tool.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Hello. Thanks for replying! Actually I already deleted the last .dmp file in the Minidump dir. Nothing really has changed. The first file uploaded in my first post has 2 .dmp files with the same cause. It should provide you all information you need. I hope you figure it out exactly.
 

My Computer

System One

  • OS
    Win 8.1 Pro
    Computer type
    Laptop
The BSOD's are caused by acpi.sys driver which is a driver from windows.
Open an admin command prompt and type sfc/scannow, reboot after it finished and try it again.
Please post the result.

Please go to your manufacturer site and check for driver updates

Please update or remove following drivers/programs.
If some of these drivers are from your manufacturer, don't update them unless there are updates available from your manufacturers site
Code:
TeamViewerVPN Network Adapter
[COLOR=red][B]teamviewervpn.sys Thu Dec 13 10:22:09 2007 (4760F9C1)[/B][/COLOR] 
[URL]https://www.teamviewer.com/en/download/windows.aspx[/URL]

VNC Mirror Miniport - VNC Server - RealVNC Ltd
[COLOR=red][B]vncmirror.sys Fri Mar 14 18:43:05 2008 (47DAB929)\
[/B][url=http://www.realvnc.com/support/index.html]RealVNC® Support[/url]

[/COLOR]XBox USB wireless controller[COLOR=red]
[/COLOR][COLOR=red][B]xusb21.sys Wed Apr 8 16:28:44 2009 (49DCB49C)[/B][/COLOR] 
[url=http://www.microsoft.com/hardware/en-us/downloads]Software Downloads | Microsoft Hardware[/url]

LENOVO ATK Hotkey ATK0101 ACPI UTILITY
[COLOR=red][B]ASMMAP64.sys Thu Jul 2 11:13:26 2009 (4A4C7A36)
[/B][url=http://support.lenovo.com/nl/nl/]Official Lenovo Support Home - Lenovo Support (NL)[/url]

[/COLOR]Cyberlink PowerDVD driver[COLOR=red]
[/COLOR][COLOR=red][B]ntk_PowerDVD_64.sys Tue Aug 3 11:04:12 2010 (4C57DB8C)
[/B][url=http://www.cyberlink.com/index_en_EU.html?r=1]Best Video Editing, Photo Editing, & Blu-ray Media Player | CyberLink[/url]

[/COLOR]CyberLink FCL Driver[COLOR=red]
[/COLOR][COLOR=red][B]000.fcl Fri Nov 19 01:53:28 2010 (4CE5CA88)[/B][/COLOR] 
[URL]http://www.gocyberlink.com[/URL]

nVidia Streaming Kernel service
[COLOR=red][B]NvStreamKms.sys Sat Nov 22 08:46:45 2014 (54703F65)[/B][/COLOR]
[URL]http://www.nvidia.com/Download/index.aspx?lang=en-us[/URL]

SCSI Pass Through Direct Host - Daemon Tools
[COLOR=red][B]sptd.sys Thu Dec 11 15:52:44 2014 (5489AFBC)[/B][/COLOR] 
[URL]http://www.daemon-tools.cc/eng/downloads[/URL]

Asus Charger Driver
[COLOR=red][B]AiCharger.sys Wed Dec 17 04:02:23 2014 (5490F23F)[/B][/COLOR] 
[URL]http://support.asus.com/download/options.aspx?SLanguage=en[/URL]


The following is for information purposes only.
Code:
The following information contains the relevant information from the blue screen analysis: 
**************************Wed Jul 29 21:24:46.129 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 22:04:43.819[/B] 

Probably caused by :[B]pci.sys[/B] 

BugCheck [B]9F, {3, ffffe0017b2c2060, fffff801c299b960, ffffe0017c321b40}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000009F"]DRIVER_POWER_STATE_FAILURE (9f)[/URL] 

Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time 
Arg2: ffffe0017b2c2060, Physical Device Object of the stack 
Arg3: fffff801c299b960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack 
Arg4: ffffe0017c321b40, The blocked IRP 
BUGCHECK_STR: 0x9F 

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 

PROCESS_NAME: System 

FAILURE_BUCKET_ID: [B]0x9F_3_ACPI_IMAGE_pci.sys[/B] 

CPUID: "Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz" 

MaxSpeed: 2600 

CurrentSpeed: [B]2594[/B] 

BIOS Version N751JX.202 

BIOS Release Date 01/12/2015 

Manufacturer ASUSTeK COMPUTER INC. 

Product Name N751JX 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Mon Jul 27 17:26:38.526 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 22:59:38.218[/B] 

Probably caused by :[B]pci.sys[/B] 

BugCheck [B]9F, {3, ffffe001cb5eb060, ffffd0016a1db960, ffffe001cb52e010}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000009F"]DRIVER_POWER_STATE_FAILURE (9f)[/URL] 

Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time 
Arg2: ffffe001cb5eb060, Physical Device Object of the stack 
Arg3: ffffd0016a1db960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack 
Arg4: ffffe001cb52e010, The blocked IRP 
BUGCHECK_STR: 0x9F 

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 

PROCESS_NAME: System 

FAILURE_BUCKET_ID: [B]0x9F_3_ACPI_IMAGE_pci.sys[/B] 

CPUID: "Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz" 

MaxSpeed: 2600 

CurrentSpeed: [B]2594[/B] 

BIOS Version N751JX.202 

BIOS Release Date 01/12/2015 

Manufacturer ASUSTeK COMPUTER INC. 

Product Name N751JX
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
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