Windows 8 and 8.1 Forums


BSOD mostly while playing (Dell XPS 8700)

  1. #1


    Posts : 7
    Windows 8

    BSOD mostly while playing (Dell XPS 8700)


    Greetings,
    I have had BSOD's for over two weeks.
    Sometimes happens while gaming, sometimes while surfing and rarely while watching videos.
    Based on whocrashed it says the following, the Razer keyboard has been the problem after applying tutorial settings for Driver Verifier and which had been reset to normal settings.
    Crash Dump Analysis

    Crash dump directory: C:\Windows\Minidump

    Crash dumps are enabled on your computer.

    On Wed 7/29/2015 6:44:54 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\072915-19656-01.dmp
    This was probably caused by the following module: rzpmgrk.sys (rzpmgrk+0x1430)
    Bugcheck code: 0xC4 (0xF6, 0x4C, 0xFFFFE00010A31900, 0xFFFFF800049B9430)
    Error: DRIVER_VERIFIER_DETECTED_VIOLATION
    file path: C:\Windows\system32\drivers\rzpmgrk.sys
    product: RZPMGRK
    company: Razer, Inc.
    description: Razer Overlay Support
    Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
    A driver references a user-mode handle as kernel mode. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rzpmgrk.sys (Razer Overlay Support, Razer, Inc.).
    Google query: Razer, Inc. DRIVER_VERIFIER_DETECTED_VIOLATION



    On Wed 7/29/2015 6:41:41 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\072915-42203-01.dmp
    This was probably caused by the following module: rzpmgrk.sys (rzpmgrk+0x1430)
    Bugcheck code: 0xC4 (0xF6, 0x40, 0xFFFFE00010BC4900, 0xFFFFF80004DE6430)
    Error: DRIVER_VERIFIER_DETECTED_VIOLATION
    file path: C:\Windows\system32\drivers\rzpmgrk.sys
    product: RZPMGRK
    company: Razer, Inc.
    description: Razer Overlay Support
    Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
    A driver references a user-mode handle as kernel mode. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rzpmgrk.sys (Razer Overlay Support, Razer, Inc.).
    Google query: Razer, Inc. DRIVER_VERIFIER_DETECTED_VIOLATION



    On Wed 7/29/2015 6:20:32 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\072915-43984-01.dmp
    This was probably caused by the following module: rzpmgrk.sys (rzpmgrk+0x1430)
    Bugcheck code: 0xC4 (0xF6, 0x40, 0xFFFFE00010523900, 0xFFFFF800044AA430)
    Error: DRIVER_VERIFIER_DETECTED_VIOLATION
    file path: C:\Windows\system32\drivers\rzpmgrk.sys
    product: RZPMGRK
    company: Razer, Inc.
    description: Razer Overlay Support
    Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
    A driver references a user-mode handle as kernel mode. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rzpmgrk.sys (Razer Overlay Support, Razer, Inc.).
    Google query: Razer, Inc. DRIVER_VERIFIER_DETECTED_VIOLATION



    On Wed 7/29/2015 6:15:31 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\072915-41062-01.dmp
    This was probably caused by the following module: rzpmgrk.sys (rzpmgrk+0x1430)
    Bugcheck code: 0xC4 (0xF6, 0xEC, 0xFFFFE00010AF3900, 0xFFFFF800044AA430)
    Error: DRIVER_VERIFIER_DETECTED_VIOLATION
    file path: C:\Windows\system32\drivers\rzpmgrk.sys
    product: RZPMGRK
    company: Razer, Inc.
    description: Razer Overlay Support
    Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
    A driver references a user-mode handle as kernel mode. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rzpmgrk.sys (Razer Overlay Support, Razer, Inc.).
    Google query: Razer, Inc. DRIVER_VERIFIER_DETECTED_VIOLATION



    On Wed 7/29/2015 6:12:49 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\072915-37125-01.dmp
    This was probably caused by the following module: rzpmgrk.sys (rzpmgrk+0x1430)
    Bugcheck code: 0xC4 (0xF6, 0x14, 0xFFFFE000108FF900, 0xFFFFF80004201430)
    Error: DRIVER_VERIFIER_DETECTED_VIOLATION
    file path: C:\Windows\system32\drivers\rzpmgrk.sys
    product: RZPMGRK
    company: Razer, Inc.
    description: Razer Overlay Support
    Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
    A driver references a user-mode handle as kernel mode. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rzpmgrk.sys (Razer Overlay Support, Razer, Inc.).
    Google query: Razer, Inc. DRIVER_VERIFIER_DETECTED_VIOLATION



    On Sat 7/18/2015 5:26:54 PM GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: netwbw02.sys (NETwbw02+0x4A374)
    Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF800030FA374)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    file path: C:\Windows\system32\drivers\netwbw02.sys
    product: Intel® Wireless WiFi Link Adapter
    company: Intel Corporation
    description: Intel® Wireless WiFi Link Driver
    Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: netwbw02.sys (Intel® Wireless WiFi Link Driver, Intel Corporation).
    Google query: Intel Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Thank you

    Edit 1:
    Updated my Wireless and Bluetooth hard wares,for now everything is okay.

    Edit 2:
    Sometimes instead of BSOD the pc freezes my two screens and keyboards and buzzes while rarely the audio keeps working when freeze/bsod.

    Edit 3: Added all crash dumps from WhoCrashed
    Last edited by Xousa; 30 Jul 2015 at 05:02.

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Apologies for the delay, do you still need help with the BSOD's?
      My System SpecsSystem Spec

  3. #3


    Posts : 7
    Windows 8


    Dear Axe0

    If possible to detect the source of the problem,that would really help!

    I have updated all my drivers.

    Another problem popped up is that by trying to update my bios version A07 to A10 the update has been frozen for 10 hours.
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Ok, please upload a new zip with the tool.
    This to ensure changes are included with troubleshooting to provide better help.
      My System SpecsSystem Spec

  5. #5


    Posts : 7
    Windows 8


    Hopefully everything appears,
    For some reason whocrashed doesn't show the above posted report


    Thank you
      My System SpecsSystem Spec

  6. #6



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Please check C:\Windows\Minidump\ and make sure there is at least 1 dump file
      My System SpecsSystem Spec

  7. #7


    Posts : 7
    Windows 8


    After I have done the small dump files they have gone completely missing.
      My System SpecsSystem Spec

  8. #8



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    You mean you changed the 'write debugging information' in startup and recovery settings?
      My System SpecsSystem Spec

  9. #9


    Posts : 7
    Windows 8


    Yes,Sir!
      My System SpecsSystem Spec

  10. #10



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Thats normal, but now we have to wait for another BSOD.
      My System SpecsSystem Spec

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BSOD mostly while playing (Dell XPS 8700)
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