Windows 8 and 8.1 Forums


Application Error while starting Football Manager 15

  1. #1


    Posts : 8
    Windows 8.1

    Application Error while starting Football Manager 15


    I have Windows 8.1 OS 64 Bit. Whenever I tried to run Football Manager 15 game, an error window appears, saying 'A serious error encountered and the application will close' and a crash dump file is generated
    The analysis of dump file using windows debugging tool is as follows:



    Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
    Copyright (c) Microsoft Corporation. All rights reserved.




    Loading Dump File [C:\Users\MAKARAND\Documents\Sports Interactive\Football Manager 2015\crash dumps\FM 2015 v15.3.2.627042 (2015.07.29 00.41.45).dmp]
    User Mini Dump File: Only registers, stack and portions of memory are available


    Symbol search path is: SRV*c:\Symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 8 Version 9600 MP (4 procs) Free x86 compatible
    Product: WinNt, suite: SingleUserTS Personal
    Machine Name:
    Debug session time: Wed Jul 29 00:41:45.000 2015 (UTC + 5:30)
    System Uptime: not available
    Process Uptime: 0 days 0:00:15.000
    ................................................................
    .......................
    This dump file has an exception of interest stored in it.
    The stored exception information can be accessed via .ecxr.
    (1c6c.1fd4): Access violation - code c0000005 (first/second chance not available)
    eax=00000000 ebx=00000000 ecx=00000000 edx=05c93040 esi=00000000 edi=0000033c
    eip=77d7c4bc esp=0a47f5b0 ebp=0a47f620 iopl=0 nv up ei pl nz ac po nc
    cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000212
    ntdll!NtWaitForSingleObject+0xc:
    77d7c4bc c20c00 ret 0Ch
    0:029> !analyze -v
    *******************************************************************************
    * *
    * Exception Analysis *
    * *
    *******************************************************************************


    *** ERROR: Symbol file could not be found. Defaulted to export symbols for steam_api.dll -
    *** WARNING: Unable to verify checksum for helper.dll
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for helper.dll -
    *** WARNING: Unable to verify checksum for libcef.dll
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for libcef.dll -
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for OpenAL32.dll -
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for nvd3dum.dll -
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for nvumdshim.dll -
    *** The OS name list needs to be updated! Unknown Windows version: 6.3 ***
    GetUrlPageData2 (WinHttp) failed: 12030.


    FAULTING_IP:
    fm+13e88c8
    017e88c8 8bbc88e0010000 mov edi,dword ptr [eax+ecx*4+1E0h]


    EXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff)
    ExceptionAddress: 017e88c8 (fm+0x013e88c8)
    ExceptionCode: c0000005 (Access violation)
    ExceptionFlags: 00000000
    NumberParameters: 2
    Parameter[0]: 00000000
    Parameter[1]: 000001e0
    Attempt to read from address 000001e0


    DEFAULT_BUCKET_ID: NULL_CLASS_PTR_READ


    PROCESS_NAME: fm.exe


    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.


    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.


    EXCEPTION_PARAMETER1: 00000000


    EXCEPTION_PARAMETER2: 000001e0


    READ_ADDRESS: 000001e0


    FOLLOWUP_IP:
    fm+13e88c8
    017e88c8 8bbc88e0010000 mov edi,dword ptr [eax+ecx*4+1E0h]


    APP: fm.exe


    FAULTING_THREAD: 00001fd4


    PRIMARY_PROBLEM_CLASS: NULL_CLASS_PTR_READ


    BUGCHECK_STR: APPLICATION_FAULT_NULL_CLASS_PTR_READ


    LAST_CONTROL_TRANSFER: from 00000000 to 017e88c8


    STACK_TEXT:
    00000000 00000000 00000000 00000000 00000000 fm+0x13e88c8




    SYMBOL_STACK_INDEX: 0


    SYMBOL_NAME: fm+13e88c8


    FOLLOWUP_NAME: MachineOwner


    MODULE_NAME: fm


    IMAGE_NAME: fm.exe


    DEBUG_FLR_IMAGE_TIMESTAMP: 551d37bc


    STACK_COMMAND: ~29s; .ecxr ; kb


    FAILURE_BUCKET_ID: NULL_CLASS_PTR_READ_c0000005_fm.exe!Unknown


    BUCKET_ID: APPLICATION_FAULT_NULL_CLASS_PTR_READ_fm+13e88c8


    WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne...htm?Retriage=1


    Followup: MachineOwner
    ---------
    Pls help me to get this sorted out..I can run Fm 14 flawlessly on my system..

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    In the windows partition please make sure their is at least 1 dump file in windows\minidump.
    If their is at least 1 dump file, please use the tool again.
    Otherwise we can't help you with the crash.
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    Windows 8.1


    Thanks for your reply..The crash dump files get saved in another folder named 'Sports Interactive' at C:\Users\MAKARAND\Documents\Sports Interactive\Football Manager 2015. There is no any folder named 'Minidump' in Windows partition. So I personally created a folder 'minidump' move the dmp files to it and uploaded the log file. Also I have uploaded a recent crash dump file. Pls. inform me whether it'll be OK or suggest alternative solution...
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Ok, I'll have a look at it and see if I can get any information.

    You're sure there is no dump file in C:\Windows\Minidump? It sounds like you were looking for a non-existent folder C:\Minidump, or I read it wrong.
      My System SpecsSystem Spec

  5. #5



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    As expected, the dump provided isn't the right one to solve the problem.
    The program is unable to load several .dll files, but nothing you can do about it.
      My System SpecsSystem Spec

  6. #6


    Posts : 8
    Windows 8.1


    Thanx ..Pls inform me about the files needed to resolve this and the their location. I'll try to find them. What is the cause of this problem.tentatively..
      My System SpecsSystem Spec

  7. #7



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    At least 1 dump file should be in following location to troubleshoot bluescreens
    Attachment 64451

    EDIT: check the configuration for dump files
      My System SpecsSystem Spec

  8. #8


    Posts : 8
    Windows 8.1


    Ok, which type of dump file is this..is it a minidump or kernel dump. It is not getting saved into the location you mentioned...
      My System SpecsSystem Spec

  9. #9



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Please make a screen of your settings.
    Because I can't guess in the wild why no dumps are getting saved in that location.
      My System SpecsSystem Spec

  10. #10


    Posts : 8
    Windows 8.1


    I' uploading settings of System properties..pls go through it..Attachment 64458
      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
Application Error while starting Football Manager 15
Related Threads
I recently bought an adobe CC subscription and upon installing Photoshop I get the following error message when I try to run it. "Adobe Application Manager, required to start your trial, is missing or damaged." I have uninstalled and reinstalled all adobe software and run the Adobe cleaner tool....
BSOD memory managemnt error starting up in BSOD Crashes and Debugging
My computer was fine one day then, today when I was just browsing the internet it crashes. The computer restarts and then tells me there was a problem, then when I log in I get nothing but a black screen but my mouse can still move around. sometimes when starting up it takes me to the page and asks...
Hi, I have a windows to go, Installation went without problems, i started it and check disk for error and now not running. When i started the Auto Repair, he see not a Windows 8, only a Windows 7 ( on PC). Can you help me?
I have created a task in Task Scheduler to run an application I wrote in VB.Net. The problem is that it loads it as a process, not as an application, so it does not actually run. How do I get this application to run using Task Manager? It worked fine under Windows 7. Thanks, Marty
i uploaded result of SF diagnostic tool. what should I do?
Tomorrow (Saturday) is the college football game of the year. That is if you live in Ohio or Michigan. The Michigan Wolverines will be coming to Ohio to play the Ohio State Buckeyes. Are there any Michigan or Ohio fans here?
Crash When starting Application in WCP in BSOD Crashes and Debugging
When i was starting Dragon nest launcher ,, BSOD system Thread exception cannot be handled appear .. i dont know why, i think driver of nvidia not stable ,, but i just already have Latest driver NVIDA update for WCP os here it is my Dump file
Eight Forums Android App Eight Forums IOS App Follow us on Facebook