BSOD whea_uncorrectable_error 0x124 Randomly/while gaming.

Victor1

New Member
Messages
6
Hello,

I recently bought new hardware to upgrade my system. New motherboard, SSD, i7 processor, RAM, GPU and HDD. After installing Windows 8.1 and required drivers/chipset I started to get BSOD whea_uncorrectable_error 0x124, while gaming and also randomly. I've been lurking this forum the past week following guides on this specific BSOD but without an solution. Tried reinstalling Windows, GPU tests/RAM tests/CPU tests. all of the tests came back without error.
I think it might be a driver which isnt working correctly or an conflict of sort. I have also this strange sound error while it randomly turns off in-game/while watching streams. Not sure if this has something to do with it but I have never had this problem before and it worked before I upgraded the PC. It might be a conflict between my ASTRO A50 and the default drivers of the motherboard.

I have attached a .zip as instructed. (I'm from Sweden and it seems that some of it are in swedish, not sure if I can change this somehow?)
View attachment 63843

My specifications:
OS: Windows 8.1 64-bit
GPU: ASUS R9390X-DC2-8GD5
CPU: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
HDD: ST2000DM001-1ER164
SDD: KINGSTON SV300S37A480G
PSU: Corsair PowerSupply (PSU) AX860i 860W 80PLUS Platinum
Motherboard: Asus Maximus Ranger VII

Thanks in advance and sorry for my english, I'm not an native english speaker.
Best regards,
Victor
 

My Computer

System One

  • OS
    Windows 8.1 X64
    Computer type
    PC/Desktop
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    Asus Maximus Ranger VII
    Graphics Card(s)
    ASUS R9390X-DC2-8GD5
    Sound Card
    N/A
    Hard Drives
    KINGSTON SV300S37A480G
    PSU
    Corsair PowerSupply (PSU) AX860i 860W 80PLUS Platinum
    Case
    Fractal Design Define R5 - Black Pearl
Hi Victor1,

Welcome to the 8forums.
Before I analyse the ZIP, since you upgraded your hardware, have you checked your BIOS and set it to "load optimized defaults"?
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Hi Axe0,

Yes, the BIOS settings is set to load optimized defaults.

Regards,
Victor
 

My Computer

System One

  • OS
    Windows 8.1 X64
    Computer type
    PC/Desktop
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    Asus Maximus Ranger VII
    Graphics Card(s)
    ASUS R9390X-DC2-8GD5
    Sound Card
    N/A
    Hard Drives
    KINGSTON SV300S37A480G
    PSU
    Corsair PowerSupply (PSU) AX860i 860W 80PLUS Platinum
    Case
    Fractal Design Define R5 - Black Pearl
Hello Chummy,

No, I'm not running CPU overclocked.

Thanks,
Victor
 

My Computer

System One

  • OS
    Windows 8.1 X64
    Computer type
    PC/Desktop
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    Asus Maximus Ranger VII
    Graphics Card(s)
    ASUS R9390X-DC2-8GD5
    Sound Card
    N/A
    Hard Drives
    KINGSTON SV300S37A480G
    PSU
    Corsair PowerSupply (PSU) AX860i 860W 80PLUS Platinum
    Case
    Fractal Design Define R5 - Black Pearl
So I just ran the Prime95 CPU stress test and I got BSOD whea_uncorrectable_error 0x124 immediately. What does this mean? Is the CPU defect?
 

My Computer

System One

  • OS
    Windows 8.1 X64
    Computer type
    PC/Desktop
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    Asus Maximus Ranger VII
    Graphics Card(s)
    ASUS R9390X-DC2-8GD5
    Sound Card
    N/A
    Hard Drives
    KINGSTON SV300S37A480G
    PSU
    Corsair PowerSupply (PSU) AX860i 860W 80PLUS Platinum
    Case
    Fractal Design Define R5 - Black Pearl
124 BSOD code is lack of vcore when overclocking, but since it ocurring in stock maybe this is a bad BIOS default settings for CPU or maybe a bad chip.

You can update the BIOS to latest one to try if solve the problem. Since this Board and chip are designed to overclock i suppose you have knowledge of BIOS settings and all CPU voltages options. If you know then try some manual voltages for CPU vcore, CPU cache voltage and CPU Input Voltage. If you're not a advanced overclocker user then avoid it to prevent any permanent damage and just try a BIOS update or send your chip to RMA.
 

My Computer

System One

  • OS
    Windows 8.1
What CPU frequency and vcore is BIOS applying when you stressing the CPU with prime or another app? Another thing is the Temperature at good level?

Please use HWinfo64 to read voltage, temps and Frequency, since this software is the best designed for Reading Haswell voltages.

Dont use prime to stress Haswell. Use Aida64, Realbench from Asus or some Video encoding software.
 

My Computer

System One

  • OS
    Windows 8.1
124 BSOD code is lack of vcore when overclocking, but since it ocurring in stock maybe this is a bad BIOS default settings for CPU or maybe a bad chip.

You can update the BIOS to latest one to try if solve the problem. Since this Board and chip are designed to overclock i suppose you have knowledge of BIOS settings and all CPU voltages options. If you know then try some manual voltages for CPU vcore, CPU cache voltage and CPU Input Voltage. If you're not a advanced overclocker user then avoid it to prevent any permanent damage and just try a BIOS update or send your chip to RMA.

I have updated the BIOS to the latest version. I had no clue that this board/chip were desgined for overclocking. I'm not an advanced overclocker and I have no need to overclock. Could the 'optimal default settings' of the motherboard be set to overclock?
I did an CPU stress test using RealBench 2.4. I will attach an image of temp/frequency/voltage. Maybe you could tell me if it's overclocked or not.
View attachment 63986
View attachment 63987

View image: CPU
View image: CPU2

Thanks a lot for taking your time.
Best regards,
Victor
 

My Computer

System One

  • OS
    Windows 8.1 X64
    Computer type
    PC/Desktop
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    Asus Maximus Ranger VII
    Graphics Card(s)
    ASUS R9390X-DC2-8GD5
    Sound Card
    N/A
    Hard Drives
    KINGSTON SV300S37A480G
    PSU
    Corsair PowerSupply (PSU) AX860i 860W 80PLUS Platinum
    Case
    Fractal Design Define R5 - Black Pearl
The temps are OK, you just forget to show another voltages from HWinfo which should stay below this last image, at Sensor Tab. There will be voltages like Vccin, vcore....

But Vid already explain something about Vcore, maybe the chip is not too good to apply only 0,99v at 3.5ghz, but BIOS is feeding that voltage.

Since Bios is updated, and if you dont pretend to set manual voltages to test, the only/best alternative is RMA the chip to see what they say.
 

My Computer

System One

  • OS
    Windows 8.1
The temps are OK, you just forget to show another voltages from HWinfo which should stay below this last image, at Sensor Tab. There will be voltages like Vccin, vcore....

But Vid already explain something about Vcore, maybe the chip is not too good to apply only 0,99v at 3.5ghz, but BIOS is feeding that voltage.

Since Bios is updated, and if you dont pretend to set manual voltages to test, the only/best alternative is RMA the chip to see what they say.

Hi again.

Do I only need to increase Vcore? and what voltage to you recommend to test with?
I have attached the second part of HWinfo. What do you think?

View attachment 64013
 

My Computer

System One

  • OS
    Windows 8.1 X64
    Computer type
    PC/Desktop
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    Asus Maximus Ranger VII
    Graphics Card(s)
    ASUS R9390X-DC2-8GD5
    Sound Card
    N/A
    Hard Drives
    KINGSTON SV300S37A480G
    PSU
    Corsair PowerSupply (PSU) AX860i 860W 80PLUS Platinum
    Case
    Fractal Design Define R5 - Black Pearl
That board is using too much CPU input voltage for a stock Vcore of 1.0v. CPU input voltage AKA VCCIN/VRIN is the voltage which feed CPU package, what include cpu vcore, cache and graphics. CPU Vcore is safe below 1.35v, while CPU input voltage should be around 0.4-0.6v above what is Vcore.

CPU Input voltage/VRIN/VCCIN is fine around 1.5v to 1.9v.
CPU core voltage/vcore is safe below 1.35v, if you put above 1.45v on Vcore by confusing Vcore with VCCIN you can damage/kill your chip.
Uncore AKA Cache/Vring is safe below 1.25v.

You can try just rising a bit the Vcore from 0.99 to 1.05v and decreasing the CPU Input voltage from 1.870v to something like 1.60v.

Also Cache is a bit problematic sometimes and is a good thing to set Cache ratio at 35 and use 1.10v voltage for it to test.

But see CPU's come with a VID which say to motherboard which voltage should be used as standard, since you chip/motherboard is not working properly in automatic this can be considered a bad chip or a BIOS problem.
 

My Computer

System One

  • OS
    Windows 8.1
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