Windows 8 and 8.1 Forums

Computer Suddenly Froze when playing Doom and GTA V

  1. #1

    Posts : 4
    Windows 8.1 Pro x64

    Computer Suddenly Froze when playing Doom and GTA V

    Hi guys,

    I am new to the forum and here is my problem:

    I have custom built a new PC recently:

    16GB Kingston 1600MHz CL9 memory
    MSI H97M-G43 MB
    EVGA GTX 980
    Corsair VS 650W 80+ PSU
    Zalman Z11 Plus
    1TB Toshiba HDD
    Sandisk 128GB Ultra SSD

    I had two instances of computer freezing. I couldn't even reset the system. I had to hold the power button to shut down and then restart again. I checked the minidump file from C:\Windows\Minidump but couldn't find anything. Is there any way I can find the error that caused the freezing of the PC? Any debugging options that I can use?

    I really don't know how to analyze minidump files but I couldn't see any being created. I read elsewhere that Event Viewer/Log could also save these kinds of errors.

    Any suggestions as to what I should do to find out the error causing this?

    The bios is up to date.
    Windows is newly installed.
    Games are running from D:\
    Chipset, GPU, sound, etc. drivers are all up to date.

    Just 4 hours ago, I played GTA 5 on ultra settings, nothing happened...It only occured once.

    Here is the DM Log collector Tool file:
    The freezing usually occurs when playing GTA V online.

    Last edited by DiamondMines; 19 Jul 2015 at 04:11.

      My System SpecsSystem Spec

  2. #2

    Wolves, England
    Posts : 143
    Win7 Pro x64 | Win8.1 Pro x64 VM | Win 10TP x64

    If you're not receiving BSODs there will be no crash dumps to read, you can still check you're set to record Minidumps if you like BSOD Minidump - Configure to Create in Windows 10 - Windows 10 Forums

    Without anything to work with we'll be pretty much in the dark here unfortunately. Have you monitored the temperatures of your hardware at all?
      My System SpecsSystem Spec

  3. #3

    Posts : 4
    Windows 8.1 Pro x64

    It looks like nvlddmkm.sys is causing the system to freeze.

    Computer randomly freezes and BSODs Solved - Windows 7 Help Forums
      My System SpecsSystem Spec

  4. #4

    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro
      My System SpecsSystem Spec

Computer Suddenly Froze when playing Doom and GTA V
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