Random BSODs for a long time - reinstall OS didn't solved

guilhermepinho

New Member
Messages
2
So, here's my unsolvable problem. I'm no computer noob, but I'm having a huge problem with my computer lately.


Started early this ear (2015), I started getting random BSODs. At first I though it was high temperature issues and it was shutting itself for safety purposes, because the BSODs happened when I was gaming.


But with time it started to get more recurrent, and once in a month became once in a week. Then once day, then came the day that it was impossible to even turn the computer on, with that I decided to reinstall the OS (windows 8.1), and did a fresh and clean install.


The problem seemed to be solved, but within a few weeks it started again, but became impossible to turn the computer on faster and so I came to google, downloaded BlueScreenView, did some researches and it all seemed to point to a single issue: Drivers. Well, I decided do reinstall the OS again and only install drivers that where given in the manufacturer website (DELL). Even ran some hardware stress tests in my computer, one that comes in the computer itself and another from Dell's SupportAssist, none showed a single problem.


Again, the problem started within a few weeks ago. But this time it seemed I could do a "bypass" to make it work longer, but the problem still goes back after a week. The "bypass" is to run dism.exe and sfc /scannow on the CMD. After I run those my computer seems to stop crashing, but again, as I said, in a week the BSODs show up again.


TLDR; I don't know what hell is wrong with my pc, tried to reinstall multiple times, tried to run virus scan, update drivers, reinstall drivers, everything. Guess I'm not up to it. When my computer start crashing I run dism.exe, it points corrupted files, fixes 'em, it comes back normal. But again, another week and it may or not restart.


PLEASE HELP. DM Log Collector attached.


I'll be looking here like 5 times a day... I use this computer not only for entertainment purposes, but also for work. Need it to be working fully.. or else, I may compromise my job.


View attachment 63838


Additional info:
* At first, to Update drivers, I used IOBit Software Driver Booster. Also I used IOBit SystemCare, they both seemed to mess with the system and for safety purposes I no longer used 'em. I thought that they were the problem.
* I'm currently using original drivers that came with the PC itself and some that where updated from the manufacturer website (DELL).
* Curiously, BSODs seems to come back after a full week (7 days). Last one was 07/07/2015 and 08/07/2015, started back today (15/07/2015).
* My Windows is currently up to date.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell Vostro 3560
    CPU
    Intel Core i5-3230M
    Memory
    6MB
    Graphics Card(s)
    AMD Radeon 7600M
Hi,




I am extremely sorry that this thread was not attended to. There are not many people in this field.




In case you still require help, kindly respond to this thread and I will be notified via email and you should expect a response from me in 48 hours.




Regards,
Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
Hi,




I am extremely sorry that this thread was not attended to. There are not many people in this field.




In case you still require help, kindly respond to this thread and I will be notified via email and you should expect a response from me in 48 hours.




Regards,
Pranav

Hello, friend!

Thanks for the response, but I guess I have solved the issue doing these steps on the link below. It may be helpful to others:

PCHF System Scans

Afterwards a friend told me to do the following:

Find cmd.exe right click choose run as admin then type
schtasks /delete /tn * /f

Then disable Ipv6 with this Ms Fixit. http://go.microsoft.com/?linkid=9728869

Remove the tunnel adapters, with this Ms Fixit.http://go.microsoft.com/?linkid=9728872

set dns to open dns Use OpenDNS https://use.opendns.com/

win 8 remove tunnels
How to remove the unwanted Tunnel Adapters via Device Manager:

(This solution has been tested and confirmed to work)

Open Start Menu
Type In: Device Manager
Select Device Manager
Click the View menu from the top
Select Show Hidden Devices (Must be check before continuing)
Scroll down and expand Network Adapters
Right-Click a duplicated Microsoft 6to4 Adapter or Microsoft ISATAP Adapter
Select Uninstall
Click OK for the pop-up warning message
Repeat and repeat for each of the unwanted duplicated adapter
Close Device Manager when finish

With that I haven't experienced any more random BSODs since then. It happens I had malware that my antivirus wasn't picking, but the ESET Scan did.

Regards,
Guilherme
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell Vostro 3560
    CPU
    Intel Core i5-3230M
    Memory
    6MB
    Graphics Card(s)
    AMD Radeon 7600M
Thanks a lot Guilherme for posting what worked for you. I am sure this would help the future visitors ^_^


-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
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