Windows 8 and 8.1 Forums


BSOD playing League of Legends, error 0x100000ea

  1. #1


    Posts : 3
    Windows 8.1

    BSOD playing League of Legends, error 0x100000ea


    Hi, and thanks in advance for any help.

    While playing League of Legends, after some little time of the game, my computer crashes with the BSOD thread_stuck_in_device_driver.

    I have a "Samsung Chronos NP700ZAH", with "AMD Radeon 6600m and 6700m series" and a "Intel(R) HD Graphics 3000".
    I recently updated my windows from 7 to 8.1.
    I'm using Leshcat (3rd party driver) for the graphical drivers. (But this BSOD also happened with the OEM drivers).


    After a lot of search, I found that the problem is problably in the graphic card or driver.
    But how can I find and solve it?

    The
    DM Log collector Tool generated this Zip file with the dump files:
    Attachment 63721

    Please, I would really apreciate any help!

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Hi Kassiomtavares,

    Welcome to the 8forums.

    I have analyzed your crashes.
    The cause of the crashes, please update this driver
    Code:
    ATI Video Driver
    *** WARNING: Unable to verify timestamp for atikmdag.sys 
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Support & Drivers
    Recommended to update following drivers
    Code:
    Intel Management Engine Interface
    HECIx64.sys Thu Sep 22 18:38:44 2011 (4E7B6494)
    https://downloadcenter.intel.com/
    
    Asmedia USB 3.0 driver
    asmtxhci.sys Thu Nov 3 04:00:22 2011 (4EB203C6)
    ASMedia Technology Inc.
    
    ASMedia USB 3.0 Hub driver
    asmthub3.sys Thu Nov 3 04:00:32 2011 (4EB203D0) 
    ASMedia Technology Inc.

    The following is for information purposes only.
    Code:
    The following information contains the relevant information from the blue screen analysis: 
    **************************Sat Jul 11 18:48:22.953 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64 
    
    System Uptime:0 days 0:50:55.656 
    
    *** WARNING: Unable to verify timestamp for atikmdag.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys 
    
    Probably caused by :dxgkrnl.sys ( dxgkrnl!TdrTimedOperationBugcheckOnTimeout+4d ) 
    
    BugCheck 100000EA, {ffffe0003efd2880, 0, 0, 0} 
    BugCheck Info: THREAD_STUCK_IN_DEVICE_DRIVER_M (100000ea) 
    
    Arguments: 
    Arg1: ffffe0003efd2880, Pointer to a stuck thread object. Do .thread then kb on it to find 
    the hung location. 
    Arg2: 0000000000000000, Pointer to a DEFERRED_WATCHDOG object. 
    Arg3: 0000000000000000, Pointer to offending driver name. 
    Arg4: 0000000000000000, Number of times "intercepted" bugcheck 0xEA was hit (see notes). 
    BUGCHECK_STR: 0xEA 
    
    DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_FAULT 
    
    PROCESS_NAME: System 
    
    FAILURE_BUCKET_ID: 0xEA_IMAGE_dxgkrnl.sys 
    
    CPUID: "Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz" 
    
    MaxSpeed: 2500 
    
    CurrentSpeed: 2494 
    
    BIOS Version 15FD 
    
    BIOS Release Date 11/06/2012 
    
    Manufacturer SAMSUNG ELECTRONICS CO., LTD. 
    
    Product Name 700Z3A/700Z4A/700Z5A/700Z5B 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Sat Jul 11 17:57:03.367 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64 
    
    System Uptime:0 days 0:12:12.062 
    
    *** WARNING: Unable to verify timestamp for atikmdag.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys 
    
    Probably caused by :dxgkrnl.sys ( dxgkrnl!TdrTimedOperationBugcheckOnTimeout+4d ) 
    
    BugCheck 100000EA, {ffffe001e4cf0880, 0, 0, 0} 
    BugCheck Info: THREAD_STUCK_IN_DEVICE_DRIVER_M (100000ea) 
    
    Arguments: 
    Arg1: ffffe001e4cf0880, Pointer to a stuck thread object. Do .thread then kb on it to find 
    the hung location. 
    Arg2: 0000000000000000, Pointer to a DEFERRED_WATCHDOG object. 
    Arg3: 0000000000000000, Pointer to offending driver name. 
    Arg4: 0000000000000000, Number of times "intercepted" bugcheck 0xEA was hit (see notes). 
    BUGCHECK_STR: 0xEA 
    
    DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_FAULT 
    
    PROCESS_NAME: System 
    
    FAILURE_BUCKET_ID: 0xEA_IMAGE_dxgkrnl.sys 
    
    CPUID: "Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz" 
    
    MaxSpeed: 2500 
    
    CurrentSpeed: 2494 
    
    BIOS Version 15FD 
    
    BIOS Release Date 11/06/2012 
    
    Manufacturer SAMSUNG ELECTRONICS CO., LTD. 
    
    Product Name 700Z3A/700Z4A/700Z5A/700Z5B 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Sat Jul 11 15:52:53.100 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64 
    
    System Uptime:0 days 0:33:50.703 
    
    *** WARNING: Unable to verify timestamp for atikmdag.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys 
    
    Probably caused by :dxgkrnl.sys ( dxgkrnl!TdrTimedOperationBugcheckOnTimeout+4d ) 
    
    BugCheck 100000EA, {ffffe00130972080, 0, 0, 0} 
    BugCheck Info: THREAD_STUCK_IN_DEVICE_DRIVER_M (100000ea) 
    
    Arguments: 
    Arg1: ffffe00130972080, Pointer to a stuck thread object. Do .thread then kb on it to find 
    the hung location. 
    Arg2: 0000000000000000, Pointer to a DEFERRED_WATCHDOG object. 
    Arg3: 0000000000000000, Pointer to offending driver name. 
    Arg4: 0000000000000000, Number of times "intercepted" bugcheck 0xEA was hit (see notes). 
    BUGCHECK_STR: 0xEA 
    
    DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_FAULT 
    
    PROCESS_NAME: System 
    
    FAILURE_BUCKET_ID: 0xEA_IMAGE_dxgkrnl.sys 
    
    CPUID: "Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz" 
    
    MaxSpeed: 2500 
    
    CurrentSpeed: 2494 
    
    BIOS Version 15FD 
    
    BIOS Release Date 11/06/2012 
    
    Manufacturer SAMSUNG ELECTRONICS CO., LTD. 
    
    Product Name 700Z3A/700Z4A/700Z5A/700Z5B 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Sat Jul 11 15:18:38.024 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64 
    
    System Uptime:0 days 0:14:32.047 
    
    *** WARNING: Unable to verify timestamp for atikmdag.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys 
    
    Probably caused by :dxgkrnl.sys ( dxgkrnl!TdrTimedOperationBugcheckOnTimeout+4d ) 
    
    BugCheck 100000EA, {ffffe000de7ce080, 0, 0, 0} 
    BugCheck Info: THREAD_STUCK_IN_DEVICE_DRIVER_M (100000ea) 
    
    Arguments: 
    Arg1: ffffe000de7ce080, Pointer to a stuck thread object. Do .thread then kb on it to find 
    the hung location. 
    Arg2: 0000000000000000, Pointer to a DEFERRED_WATCHDOG object. 
    Arg3: 0000000000000000, Pointer to offending driver name. 
    Arg4: 0000000000000000, Number of times "intercepted" bugcheck 0xEA was hit (see notes). 
    BUGCHECK_STR: 0xEA 
    
    DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_FAULT 
    
    PROCESS_NAME: System 
    
    FAILURE_BUCKET_ID: 0xEA_IMAGE_dxgkrnl.sys 
    
    CPUID: "Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz" 
    
    MaxSpeed: 2500 
    
    CurrentSpeed: 2494 
    
    BIOS Version 15FD 
    
    BIOS Release Date 11/06/2012 
    
    Manufacturer SAMSUNG ELECTRONICS CO., LTD. 
    
    Product Name 700Z3A/700Z4A/700Z5A/700Z5B 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Sat Jul 11 06:28:11.092 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64 
    
    System Uptime:0 days 0:15:52.781 
    
    *** WARNING: Unable to verify timestamp for atikmdag.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys 
    
    Probably caused by :dxgkrnl.sys ( dxgkrnl!TdrTimedOperationBugcheckOnTimeout+4d ) 
    
    BugCheck 100000EA, {ffffe000621bc080, 0, 0, 0} 
    BugCheck Info: THREAD_STUCK_IN_DEVICE_DRIVER_M (100000ea) 
    
    Arguments: 
    Arg1: ffffe000621bc080, Pointer to a stuck thread object. Do .thread then kb on it to find 
    the hung location. 
    Arg2: 0000000000000000, Pointer to a DEFERRED_WATCHDOG object. 
    Arg3: 0000000000000000, Pointer to offending driver name. 
    Arg4: 0000000000000000, Number of times "intercepted" bugcheck 0xEA was hit (see notes). 
    BUGCHECK_STR: 0xEA 
    
    DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_FAULT 
    
    PROCESS_NAME: System 
    
    FAILURE_BUCKET_ID: 0xEA_IMAGE_dxgkrnl.sys 
    
    CPUID: "Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz" 
    
    MaxSpeed: 2500 
    
    CurrentSpeed: 2494 
    
    BIOS Version 15FD 
    
    BIOS Release Date 11/06/2012 
    
    Manufacturer SAMSUNG ELECTRONICS CO., LTD. 
    
    Product Name 700Z3A/700Z4A/700Z5A/700Z5B 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Sat Jul 11 06:11:54.672 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64 
    
    System Uptime:0 days 0:14:25.156 
    
    *** WARNING: Unable to verify timestamp for atikmdag.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys 
    
    Probably caused by :dxgkrnl.sys ( dxgkrnl!TdrTimedOperationBugcheckOnTimeout+4d ) 
    
    BugCheck 100000EA, {ffffe000b0ddb880, 0, 0, 0} 
    BugCheck Info: THREAD_STUCK_IN_DEVICE_DRIVER_M (100000ea) 
    
    Arguments: 
    Arg1: ffffe000b0ddb880, Pointer to a stuck thread object. Do .thread then kb on it to find 
    the hung location. 
    Arg2: 0000000000000000, Pointer to a DEFERRED_WATCHDOG object. 
    Arg3: 0000000000000000, Pointer to offending driver name. 
    Arg4: 0000000000000000, Number of times "intercepted" bugcheck 0xEA was hit (see notes). 
    BUGCHECK_STR: 0xEA 
    
    DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_FAULT 
    
    PROCESS_NAME: System 
    
    FAILURE_BUCKET_ID: 0xEA_IMAGE_dxgkrnl.sys 
    
    CPUID: "Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz" 
    
    MaxSpeed: 2500 
    
    CurrentSpeed: 2494 
    
    BIOS Version 15FD 
    
    BIOS Release Date 11/06/2012 
    
    Manufacturer SAMSUNG ELECTRONICS CO., LTD. 
    
    Product Name 700Z3A/700Z4A/700Z5A/700Z5B 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Sat Jul 11 05:57:05.784 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64 
    
    System Uptime:0 days 0:10:22.906 
    
    *** WARNING: Unable to verify timestamp for atikmdag.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys 
    
    Probably caused by :dxgkrnl.sys ( dxgkrnl!TdrTimedOperationBugcheckOnTimeout+4d ) 
    
    BugCheck 100000EA, {ffffe001e5f9b500, 0, 0, 0} 
    BugCheck Info: THREAD_STUCK_IN_DEVICE_DRIVER_M (100000ea) 
    
    Arguments: 
    Arg1: ffffe001e5f9b500, Pointer to a stuck thread object. Do .thread then kb on it to find 
    the hung location. 
    Arg2: 0000000000000000, Pointer to a DEFERRED_WATCHDOG object. 
    Arg3: 0000000000000000, Pointer to offending driver name. 
    Arg4: 0000000000000000, Number of times "intercepted" bugcheck 0xEA was hit (see notes). 
    BUGCHECK_STR: 0xEA 
    
    DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_FAULT 
    
    PROCESS_NAME: System 
    
    FAILURE_BUCKET_ID: 0xEA_IMAGE_dxgkrnl.sys 
    
    CPUID: "Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz" 
    
    MaxSpeed: 2500 
    
    CurrentSpeed: 2494 
    
    BIOS Version 15FD 
    
    BIOS Release Date 11/06/2012 
    
    Manufacturer SAMSUNG ELECTRONICS CO., LTD. 
    
    Product Name 700Z3A/700Z4A/700Z5A/700Z5B 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Sat Jul 11 05:46:19.500 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64 
    
    System Uptime:0 days 0:10:48.547 
    
    *** WARNING: Unable to verify timestamp for atikmdag.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys 
    
    Probably caused by :dxgkrnl.sys ( dxgkrnl!TdrTimedOperationBugcheckOnTimeout+4d ) 
    
    BugCheck 100000EA, {ffffe0003b99f880, 0, 0, 0} 
    BugCheck Info: THREAD_STUCK_IN_DEVICE_DRIVER_M (100000ea) 
    
    Arguments: 
    Arg1: ffffe0003b99f880, Pointer to a stuck thread object. Do .thread then kb on it to find 
    the hung location. 
    Arg2: 0000000000000000, Pointer to a DEFERRED_WATCHDOG object. 
    Arg3: 0000000000000000, Pointer to offending driver name. 
    Arg4: 0000000000000000, Number of times "intercepted" bugcheck 0xEA was hit (see notes). 
    BUGCHECK_STR: 0xEA 
    
    DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_FAULT 
    
    PROCESS_NAME: System 
    
    FAILURE_BUCKET_ID: 0xEA_IMAGE_dxgkrnl.sys 
    
    CPUID: "Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz" 
    
    MaxSpeed: 2500 
    
    CurrentSpeed: 2494 
    
    BIOS Version 15FD 
    
    BIOS Release Date 11/06/2012 
    
    Manufacturer SAMSUNG ELECTRONICS CO., LTD. 
    
    Product Name 700Z3A/700Z4A/700Z5A/700Z5B 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Sat Jul 11 05:34:59.374 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64 
    
    System Uptime:0 days 12:25:03.219 
    
    *** WARNING: Unable to verify timestamp for atikmdag.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys 
    
    Probably caused by :dxgkrnl.sys ( dxgkrnl!TdrTimedOperationBugcheckOnTimeout+4d ) 
    
    BugCheck 100000EA, {ffffe00198dff880, 0, 0, 0} 
    BugCheck Info: THREAD_STUCK_IN_DEVICE_DRIVER_M (100000ea) 
    
    Arguments: 
    Arg1: ffffe00198dff880, Pointer to a stuck thread object. Do .thread then kb on it to find 
    the hung location. 
    Arg2: 0000000000000000, Pointer to a DEFERRED_WATCHDOG object. 
    Arg3: 0000000000000000, Pointer to offending driver name. 
    Arg4: 0000000000000000, Number of times "intercepted" bugcheck 0xEA was hit (see notes). 
    BUGCHECK_STR: 0xEA 
    
    DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_FAULT 
    
    PROCESS_NAME: System 
    
    FAILURE_BUCKET_ID: 0xEA_IMAGE_dxgkrnl.sys 
    
    CPUID: "Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz" 
    
    MaxSpeed: 2500 
    
    CurrentSpeed: 2494 
    
    BIOS Version 15FD 
    
    BIOS Release Date 11/06/2012 
    
    Manufacturer SAMSUNG ELECTRONICS CO., LTD. 
    
    Product Name 700Z3A/700Z4A/700Z5A/700Z5B
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8.1


    Hi axe0, thanks for the superfast answer!

    About the atikmdag.sys and the ATI Video Driver, like I said, I'm using a third party driver for the graphic cards.
    I just installed this Leshcat graphical driver because i'd already tried the last original OEM graphical drivers.

    In both cases (OEM drivers updates or Leshcat drivers), the BSOD continue to apper.

    So, I think I've already tried your suggestion....

    Meanwhile, I also tried a method of replacing the system32 "
    atikmdag.sys", by extracting the atikmdad,sys from the original drivers, like explained below:

    Fix atikmpag.sys / atikmdag.sys blue screen errors (BSOD)

    Also, this solution didn't resolve my problem.

    Help *.*


    (I updated the other drivers, thanks for the recomendation)
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    I'm curious at one thing.
    Why do you use a 3rd party driver when there is probably a good OEM graphical driver.
    It doesn't have to be the newest one, like a lot of people say 'don't update/upgrade/fix what ain't broken'.

    Furher a question, have you tried to remove the OEM driver and install a new driver?
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    Windows 8.1


    I think it's solved.
    Just played a game and nothing wrong happened =D

    I'll try to resume the story:

    after updating to windows 8.1, I first tried to install graphic drivers downloaded from samsung web support.
    First I tried to install AMD drivers. It failed during installation.
    So I downloaded from the AMD web support, all went right during installation.
    Then I installed Intel graphic driver.
    Wild BSOD appers.
    So tried again the AMD driver from samsung web support. This time it installed all right.
    Wild BSOD appers.
    So I tried the third party Leshcat drivers. Follow their procedures to unistall and remove all hidden piece of previous drivers. Then installed their drivers.
    Wild BSOD appers.
    Then oppened this thread.
    (meanwhile i've read a lot of possible minor solutions)
    Finally, i've removed Leshcat AMD drivers (and all hidden pieces of it). But just the AMD drivers. The Leshcat Intel drivers are still here.
    Downloaded the Samsung AMD driver and installed it WITHOUT Catalyst Control Center
    (I don't know if this Catalyst Control Center was the problem, as i've tried before not to install it)
    BEFORE rebooting, I did the "replace the atikmdag.sys" like said here:
    Fix atikmpag.sys / atikmdag.sys blue screen errors (BSOD)
    (I think this step was for nothing, as the file replaced ended up being exatly the same size in bites as the one i've put there)
    PROBLEM SOLVED (apparently)

    FINAL SITUATION:
    Intel graphic driver from third party Leshcat, installed FIRST.
    AMD driver from Samsung web support, installed AFTER intel drivers.

    three details that i'm not sure if was part of the solution or not:
    1 - Install the AMD driver without the Catalyst Control Center
    2 - Replace the atikmdag.sys after AMD driver installation and BEFORE rebooting.
    3 - DID NOT upgrade graphic drivers as proposed by both windows update and AMD Gaming Evolved Software


    Hope this info gives some help in other's people problems.

    Thanks for all the help!
    (and sorry for any english mistakes, i'm brazilian hehe)
      My System SpecsSystem Spec

BSOD playing League of Legends, error 0x100000ea
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