BSOD Crash Error 0x0000000a

ken1988 · Jul 6, 2015

Hello, for the past couple of days, I have been getting random BSODs (usually while gaming). I have attached the log files.
I ran Windows Memory Diagnostic, and it told me that I had a hardware issue, however I ran HDI Memtest and Memtest86 for several hours without any issues, so I assume my RAM is fine.

Please note that there are only two dumps relevant to this issue (dated 7/5/2015 and 7/6/2015) because I did a system recovery rollback on 7/6 in order to see if it would help the problem, so all dumps before that have been erased.

Thank you so much for your help!

axe0 · Jul 6, 2015

Hi ken1988,

Welcome to the 8forums.
Although I'm pretty new to this, I'll try to help you out.

Because you already checked your RAM there is for now only 1 thing to do, updating drivers.
Please update following drivers:

Code:

Realtek HD Audio driver
[COLOR=red][B]MBfilt64.sys Fri Jul 31 05:40:32 2009 (4A7267B0)
[/B][URL="http://www.realtek.com.tw/downloads/downloadsCheck.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false"]Realtek[/URL]

[/COLOR]nVidia Streaming Kernel service
[COLOR=red][B]NvStreamKms.sys Mon Jan 12 18:56:42 2015 (54B40ADA)[/B][/COLOR] 
Please check following link for a possible fix:
[URL]https://forums.geforce.com/default/topic/573811/nvidia-streamer-service-may-be-freezing-your-pc/[/URL]

The following is for information purposes only.

Code:

The following information contains the relevant information from the blue screen analysis: 
**************************Mon Jul 6 18:09:26.849 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 0:13:57.647[/B] 

Probably caused by :[B]dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::CloseLocalAllocation+501 )[/B] 

BugCheck [B]1A, {403, fffff680001de3e8, d6f00001a1af886f, fffffe80001de3e8}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000001A"]MEMORY_MANAGEMENT (1a)[/URL] 

Arguments: 
Arg1: 0000000000000403, The subtype of the bugcheck. 
Arg2: fffff680001de3e8 
Arg3: d6f00001a1af886f 
Arg4: fffffe80001de3e8 
BUGCHECK_STR: 0x1a_403 

PROCESS_NAME: ffxiv_dx11.exe 

FAILURE_BUCKET_ID: [B]0x1a_403_dxgmms1!VIDMM_GLOBAL::CloseLocalAllocation[/B] 

CPUID: "Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz" 

MaxSpeed: 2600 

CurrentSpeed: [B]2594[/B] 

BIOS Version 1.03.05aRLS1 

BIOS Release Date 01/23/2015 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Mon Jul 6 05:53:52.830 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 0:11:40.628[/B] 

Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+3629a )[/B] 

BugCheck [B]1A, {403, fffff68076e22608, f9800001a1af8867, fffffe8076e22608}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000001A"]MEMORY_MANAGEMENT (1a)[/URL] 

Arguments: 
Arg1: 0000000000000403, The subtype of the bugcheck. 
Arg2: fffff68076e22608 
Arg3: f9800001a1af8867 
Arg4: fffffe8076e22608 
BUGCHECK_STR: 0x1a_403 

PROCESS_NAME: MsMpEng.exe 

FAILURE_BUCKET_ID: [B]0x1a_403_nt!_??_::FNODOBFM::_string_[/B] 

CPUID: "Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz" 

MaxSpeed: 2600 

CurrentSpeed: [B]2594[/B] 

BIOS Version 1.03.05aRLS1 

BIOS Release Date 01/23/2015

BSOD Crash Error 0x0000000a

ken1988

New Member

My Computer

System One

axe0

BSOD Analyst & Security Analyst

My Computer

System One