Windows 8 and 8.1 Forums


BSOD: ntoskrnl.exe (DRIVER_POWER_STATE_FAILURE)

  1. #1


    Posts : 3
    Windows 8.1

    BSOD: ntoskrnl.exe (DRIVER_POWER_STATE_FAILURE)


    After viewing the .dmp file using BlueScreenView, it said the BSOD was the result of ntoskrnl.exe. Since ntoskrnl.exe is a critical system process, I didn't think that that would be the root cause, so I'm posting my .zip files. Thanks for helping.

    Attachment 63529
    Last edited by stevekh2; 23 Jul 2015 at 10:09. Reason: Same BSOD happened again.

      My System SpecsSystem Spec

  2. #2


    Wolves, England
    Posts : 143
    Win7 Pro x64 | Win8.1 Pro x64 VM | Win 10TP x64


    Your Intel Wireless WiFi Link driver has been flagged.

    Code:
    ffffd000`247fa300  fffff801`6b0869d1
    *** WARNING: Unable to verify timestamp for NETwbw02.sys
    *** ERROR: Module load completed but symbols could not be loaded for NETwbw02.sys
     NETwbw02+0x1d59d1

    It could do with updating. Check for an updated version here.

    Code:
    2: kd> lmvm NETwbw02
    start             end                 module name
    fffff801`6aeb1000 fffff801`6b233000   NETwbw02 T (no symbols)           
        Loaded symbol image file: NETwbw02.sys
        Image path: \SystemRoot\system32\DRIVERS\NETwbw02.sys
        Image name: NETwbw02.sys
        Timestamp:        Mon Dec 08 09:41:54 2014 (54857262)
        CheckSum:         00363C39
        ImageSize:        00382000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8.1

    No problems right now.


    So far, so good after updating my Wifi driver. I'll probably check back in a week to see if the problem reoccurs. However, thanks for the help regardless!
      My System SpecsSystem Spec

  4. #4


    Wolves, England
    Posts : 143
    Win7 Pro x64 | Win8.1 Pro x64 VM | Win 10TP x64


    You're welcome, glad to hear all seems well.
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    Windows 8.1

    Same BSOD occured again.


    After 2 weeks, I opened up my laptop again and had the same BSOD error occur again. Hopefully it is the same driver from last time causing the issue and not another new issue. Here are the dump files.

    Attachment 64078
      My System SpecsSystem Spec

  6. #6



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    All BSOD's are possibly caused by driver usbccgp.sys which is USB Generic Parent Driver.
    Make Sure you install all windows updates available.
    Code:
    Probably caused by :usbccgp.sys
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
    Also read this thread, Nvidia Streamer Service may freeze pc, as a possible prevention of a BSOD, if you haven't done it already.
      My System SpecsSystem Spec

BSOD: ntoskrnl.exe (DRIVER_POWER_STATE_FAILURE)
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