Windows 8 and 8.1 Forums

Random Bsods

  1. #1


    Posts : 5
    Windows 8.1

    Random Bsods


    Hi my computer has been crashing when ever it wants to. Not sure what direction to take because it does it so randomly. I think it maybe a hardware issue. Any help is appreciated.
    Last edited by crow55; 26 Jul 2015 at 09:19.

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Hi crow55,

    Welcome to the 8forums.

    Please read this thread, Nvidia possible solution, for a possible solution for 1 of the BSOD's.
    If you're lucky and the solution works, it could fix all of the crashes.

    Recommended to update following drivers
    Code:
    NETGEAR WG111v3
    wg111v3.sys Fri Dec 28 07:59:29 2007 (47749ED1)
    NETGEAR Support | Downloads
    
    Logitech Keyboard
    LGBusEnum.sys Tue Nov 24 02:36:48 2009 (4B0B38B0)
    Logitech Support + Downloads
    
    Logitech Gamepanel Virtual HID Device Driver
    LGVirHid.sys Tue Nov 24 02:36:48 2009 (4B0B38B0)
    Logitech Support + Downloads
    
    ROCCAT Kova
    KovaPlusFltr.sys Mon Jan 25 14:23:58 2010 (4B5D9B6E)
    ROCCATฎ

    The following is for information purposes only.
    Code:
     The following information contains the relevant information from the blue screen analysis: 
    **************************Sun Jul 5 20:19:44.504 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64 
    
    System Uptime:0 days 0:00:12.212 
    
    Probably caused by :ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b4 ) 
    
    BugCheck 7F, {8, fffff8019cd1ae70, 7ffff8019cd09a50, fffff8019b1d3007} 
    BugCheck Info: UNEXPECTED_KERNEL_MODE_TRAP (7f) 
    
    Arguments: 
    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT 
    Arg2: fffff8019cd1ae70 
    Arg3: 7ffff8019cd09a50 
    Arg4: fffff8019b1d3007 
    BUGCHECK_STR: 0x7f_8 
    
    PROCESS_NAME: System 
    
    FAILURE_BUCKET_ID: 0x7f_8_nt!KiDoubleFaultAbort 
    
    BIOS Version F1 
    
    BIOS Release Date 10/09/2012 
    
    Manufacturer Gigabyte Technology Co., Ltd. 
    
    Product Name To be filled by O.E.M. 
    
    Baseboard Product F2A85X-D3H 
    
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ`` 
    **************************Sun Jul 5 20:15:51.914 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64 
    
    System Uptime:0 days 18:41:49.621 
    
    Probably caused by :dxgkrnl.sys ( dxgkrnl!DXGCONTEXT::Present+17f ) 
    
    BugCheck 3B, {c000001d, fffff80176e79fdf, ffffd00023801490, 0} 
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b) 
    
    Arguments: 
    Arg1: 00000000c000001d, Exception code that caused the bugcheck 
    Arg2: fffff80176e79fdf, Address of the instruction which caused the bugcheck 
    Arg3: ffffd00023801490, Address of the context record for the exception that caused the bugcheck 
    Arg4: 0000000000000000, zero. 
    BUGCHECK_STR: 0x3B 
    
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    
    PROCESS_NAME: dwm.exe 
    
    FAILURE_BUCKET_ID: 0x3B_dxgkrnl!DXGCONTEXT::Present 
    
    BIOS Version F1 
    
    BIOS Release Date 10/09/2012 
    
    Manufacturer Gigabyte Technology Co., Ltd. 
    
    Product Name To be filled by O.E.M. 
    
    Baseboard Product F2A85X-D3H 
    
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ`` 
    **************************Sun Jul 5 01:19:55.545 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64 
    
    System Uptime:0 days 8:04:18.253 
    
    Probably caused by :win32k.sys ( win32k!NtGdiGetDCDword+fc ) 
    
    BugCheck 50, {fffff90145641fb0, 0, fffff960001f277c, 0} 
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50) 
    
    Arguments: 
    Arg1: fffff90145641fb0, memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation. 
    Arg3: fffff960001f277c, If non-zero, the instruction address which referenced the bad memory 
    address. 
    Arg4: 0000000000000000, (reserved) 
    BUGCHECK_STR: AV 
    
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    
    PROCESS_NAME: Steam.exe 
    
    FAILURE_BUCKET_ID: AV_win32k!NtGdiGetDCDword 
    
    BIOS Version F1 
    
    BIOS Release Date 10/09/2012 
    
    Manufacturer Gigabyte Technology Co., Ltd. 
    
    Product Name To be filled by O.E.M. 
    
    Baseboard Product F2A85X-D3H 
    
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ`` 
    **************************Sat Jul 4 06:56:36.606 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64 
    
    System Uptime:0 days 0:08:32.314 
    
    Probably caused by :Unknown_Image ( ANALYSIS_INCONCLUSIVE ) 
    
    BugCheck 109, {a3a00f58b7c8375e, 0, 0, 108} 
    BugCheck Info: CRITICAL_STRUCTURE_CORRUPTION (109) 
    
    Arguments: 
    Arg1: a3a00f58b7c8375e, Reserved 
    Arg2: 0000000000000000, Reserved 
    Arg3: 0000000000000000, Failure type dependent information 
    Arg4: 0000000000000108, Type of corrupted region, can be 
    0 : A generic data region 
    1 : Modification of a function or .pdata 
    2 : A processor IDT 
    3 : A processor GDT 
    4 : Type 1 process list corruption 
    5 : Type 2 process list corruption 
    6 : Debug routine modification 
    7 : Critical MSR modification 
    BUGCHECK_STR: 0x109 
    
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    
    PROCESS_NAME: System 
    
    FAILURE_BUCKET_ID: BAD_STACK 
    
    BIOS Version F1 
    
    BIOS Release Date 10/09/2012 
    
    Manufacturer Gigabyte Technology Co., Ltd. 
    
    Product Name To be filled by O.E.M. 
    
    Baseboard Product F2A85X-D3H 
    
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ`` 
    **************************Sat Jul 4 06:47:18.744 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64 
    
    System Uptime:0 days 2:14:56.453 
    
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys 
    
    Probably caused by :nvlddmkm.sys ( nvlddmkm+888239 ) 
    
    BugCheck 7F, {8, fffff80007b1ae70, ffffd001f5635d70, fffff801b26c8239} 
    BugCheck Info: UNEXPECTED_KERNEL_MODE_TRAP (7f) 
    
    Arguments: 
    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT 
    Arg2: fffff80007b1ae70 
    Arg3: ffffd001f5635d70 
    Arg4: fffff801b26c8239 
    BUGCHECK_STR: 0x7f_8 
    
    PROCESS_NAME: chrome.exe 
    
    FAILURE_BUCKET_ID: 0x7f_8_nvlddmkm+888239 
    
    BIOS Version F1 
    
    BIOS Release Date 10/09/2012 
    
    Manufacturer Gigabyte Technology Co., Ltd. 
    
    Product Name To be filled by O.E.M. 
    
    Baseboard Product F2A85X-D3H
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8.1


    Cool thanks for the response. I will try what is recommended and see if it helps.
      My System SpecsSystem Spec

  4. #4


    Posts : 5
    Windows 8.1


    Got some of the drivers updated and did what the form said but still crashing. The roccat driver still needs to be updated.
    Last edited by crow55; 26 Jul 2015 at 09:20.
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    Windows 8.1


    Ran memtest and found that one of the sticks of ram was bad. Removed it and the crashing was gone.
      My System SpecsSystem Spec

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