Windows 8 and 8.1 Forums

Varios BSODs after waking up from sleep.

  1. #1

    Posts : 2
    Win 8.1 x64 Pro

    Varios BSODs after waking up from sleep.

    I get various BSODs once in while after waking up from sleep. Unfortunately, I've cleaned out the minidump folder, so only the latest one is included ("Bad Pool Header").

    Thanks a lot!
    Last edited by kazya; 02 Jul 2015 at 23:42.

      My System SpecsSystem Spec

  2. #2

    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro

    Hi kazya,

    Welcome to the 8forums.
    I have analysed your crash.
    Bad_Pool_Caller(c2) points to a driver. To explain this a little bit, a driver attempted to free memory that was already freed ,as you can read in the code.
    Because its kinda late for me I have right now no updates for drivers.

    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
    Arg1: 0000000000000007, Attempt to free pool which was already freed
    Arg2: 0000000000001200, (reserved)
    Arg3: 0000000000310035, Memory contents of the pool block
    Arg4: ffffc001fe903a48, Address of the block of pool being deallocated
    Debugging Details:
    POOL_ADDRESS:  ffffc001fe903a48 
    BUGCHECK_STR:  0xc2_7_FMfn
    PROCESS_NAME:  svchost.exe
    ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre
    LAST_CONTROL_TRANSFER:  from fffff801072a4ff2 to fffff80107150ca0
    ffffd000`31b4d598 fffff801`072a4ff2 : 00000000`000000c2 00000000`00000007 00000000`00001200 00000000`00310035 : nt!KeBugCheckEx
    ffffd000`31b4d5a0 fffff800`b773ed43 : 000000e2`5f2eb940 fffff800`b7bc01ba 00000000`003a313e 000000e2`00000031 : nt!ExAllocatePoolWithTag+0x1102
    ffffd000`31b4d690 fffff800`b7bcc2d1 : 00000000`c00000bb 00000000`00000000 0017000b`d6ab1000 00000000`00000000 : fltmgr!FltReleaseFileNameInformation+0xc3
    ffffd000`31b4d6d0 fffff800`b7bcc024 : 00000000`00000000 ffffd000`31b4d7d8 ffffd000`31b4d850 ffffd000`31b4d848 : fileinfo!FIStreamLogForNL+0x1f9
    ffffd000`31b4d7a0 fffff800`b7bc7649 : ffffe001`3ce546f0 00000000`00362900 00000000`003a313e 00000000`00003dc0 : fileinfo!FIIterate+0x244
    ffffd000`31b4d840 fffff801`0742577f : 00000000`00000001 ffffd000`31b4db80 ffffe001`3ce546f0 00000000`00000001 : fileinfo!FIControlDispatch+0xb5
    ffffd000`31b4d880 fffff801`07424d22 : ffffe001`3a100080 ffffe001`00000004 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0xa4f
    ffffd000`31b4da20 fffff801`0715c4b3 : ffffffff`fffffffe ffffe001`3a100080 000000e1`5da9d748 fffff680`70af3800 : nt!NtDeviceIoControlFile+0x56
    ffffd000`31b4da90 00007ff8`b5ab123a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    000000e1`5da9d6b8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff8`b5ab123a
    fffff800`b7bcc2d1 41013f          add     dword ptr [r15],edi
    SYMBOL_NAME:  fileinfo!FIStreamLogForNL+1f9
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: fileinfo
    IMAGE_NAME:  fileinfo.sys
    IMAGE_VERSION:  6.3.9600.17031
    FAILURE_BUCKET_ID:  0xc2_7_FMfn_fileinfo!FIStreamLogForNL
    BUCKET_ID:  0xc2_7_FMfn_fileinfo!FIStreamLogForNL
    FAILURE_ID_HASH_STRING:  km:0xc2_7_fmfn_fileinfo!fistreamlogfornl
    FAILURE_ID_HASH:  {d7705445-ce9a-eb1a-313b-a62e251365da}
      My System SpecsSystem Spec

  3. #3

    Posts : 2
    Win 8.1 x64 Pro

    Thanks! I saw that in the Nir BSOD viewer, but I was wondering which driver could cause this.
    I was suspecting USB driver or maybe NVIDIA...
      My System SpecsSystem Spec

  4. #4

    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro

    I have taken another look with new results.

    Please update the following drivers.
    mv_process.sys Tue Feb 22 10:22:20 2011 (4D63804C) 
    Marvell - Support - Driver Downloads
    npf.sys Fri Mar 1 02:31:24 2013 (513004EC)
    WinPcap  Commercial and Community Support
      My System SpecsSystem Spec

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