Windows 8 and 8.1 Forums


Random daily BSODs after installing Win 8.1 pro

  1. #1


    Posts : 4
    Windows 8.1 pro

    Random daily BSODs after installing Win 8.1 pro


    Hi all,

    I have a small ITX sized PC with the following specs:


    • Motherboard: Asus Z97i-plus
    • CPU: i5-4690S
    • SSD: Crucual C300 64 GB (Very old but good)
    • HDD: WD30EFRX
    • VGA: Only the IGP
    • RAM: 2x4 GB Corsair DD3 XMS3
    • PSU: Corsair RM-450

    The PC is running 24/7, and its roles are: htpc, downloading, FTP server, SSH server, storage, etc. All parts are half year old (except the SSD). Originally I was using win7, and there were no issues at all, however on April23 I installed Win8.1 Pro, followed by the latest drivers available at Asus. Since then Windows is crashing basically daily. I have 50 crash dumps already.

    Tools, that are running all the time:
    • Kodi (aka xbmc)
    • utorrent
    • FTP server
    • SSH server
    • Teamspeak 3 server+client

    I tried a couple of things already:
    • Checking the info with nirsoft's bluescreenviewer
    • Analyzing the dumps with the app called Whocrashed
    • Google A LOT
    • Running windows update and install basically all hotfixes.
    • Updated the LAN driver directly from Intel site (BLuescreenview and Whocrashed suggested to do this, as 3 times from the 50 a LAN driver related sys file was indicated in the "caused by driver" column in bluescreenviewer.
    • Updated motherboad bios.
    • Played with fast boot, hybernation settings.
    • Checked Event viewer: Application log, system log, nothing special was found prior to the BSODs


    Im sure, I dont have any hw problems, as I didnt have any issues on Win7.
    Cooling is fine as well, temperatures are fine.
    Power supply is also fine.

    I suspect one of the Asus drivers, but Im not sure, which one.

    I would appreciate some help
    Thanks
    Last edited by ehajgbo; 02 Jul 2015 at 12:03. Reason: forgot the attachment

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Hello ehajgbo,

    I have analysed a few dump files.
    If I understand them, the cause of most of the analysed dump files could be related to the memory.
    Please run a ram test with memtest86+. RAM test with Memtest86+ | Sevenforums.

    Code:
    ********************************************************************************                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff803d8cf368d, Address of the instruction which caused the bugcheck
    Arg3: ffffd0016ef53cb0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    
    
    Debugging Details:
    ------------------
    
    
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - De instructie op 0x%08lx verwijst naar geheugen op 0x%08lx. Een lees- of schrijfbewerking op het geheugen is mislukt: %s.
    
    
    FAULTING_IP: 
    nt!MiProcessCrcList+c5
    fffff803`d8cf368d 8b04c8          mov     eax,dword ptr [rax+rcx*8]
    
    
    CONTEXT:  ffffd0016ef53cb0 -- (.cxr 0xffffd0016ef53cb0;r)
    rax=fffffa8000000020 rbx=ffffe0006fddbc80 rcx=00300000001429f8
    rdx=00000000ffffffff rsi=0000000000219262 rdi=ffffe0006fc00000
    rip=fffff803d8cf368d rsp=ffffd0016ef546e0 rbp=0000000000000009
     r8=0000000000000000  r9=7ffff803d8ad4768 r10=fffff803d8ad4768
    r11=ffffd0016ef546b0 r12=0000000000000000 r13=ffffe00067e98880
    r14=ffffe0006d304bb0 r15=ffffe0006fdffff0
    iopl=0         nv up ei pl nz ac pe nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010212
    nt!MiProcessCrcList+0xc5:
    fffff803`d8cf368d 8b04c8          mov     eax,dword ptr [rax+rcx*8] ds:002b:017ffa80`00a14fe0=????????
    Last set context:
    rax=fffffa8000000020 rbx=ffffe0006fddbc80 rcx=00300000001429f8
    rdx=00000000ffffffff rsi=0000000000219262 rdi=ffffe0006fc00000
    rip=fffff803d8cf368d rsp=ffffd0016ef546e0 rbp=0000000000000009
     r8=0000000000000000  r9=7ffff803d8ad4768 r10=fffff803d8ad4768
    r11=ffffd0016ef546b0 r12=0000000000000000 r13=ffffe00067e98880
    r14=ffffe0006d304bb0 r15=ffffe0006fdffff0
    iopl=0         nv up ei pl nz ac pe nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010212
    nt!MiProcessCrcList+0xc5:
    fffff803`d8cf368d 8b04c8          mov     eax,dword ptr [rax+rcx*8] ds:002b:017ffa80`00a14fe0=????????
    Resetting default scope
    
    
    CUSTOMER_CRASH_COUNT:  1
    
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    
    BUGCHECK_STR:  0x3B
    
    
    PROCESS_NAME:  svchost.exe
    
    
    CURRENT_IRQL:  0
    
    
    ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre
    
    
    LAST_CONTROL_TRANSFER:  from fffff803d8daffc2 to fffff803d8cf368d
    
    
    STACK_TEXT:  
    ffffd001`6ef546e0 fffff803`d8daffc2 : 00000000`00219263 ffffffff`ffffffff ffffd001`6ef54839 ffffe000`67e98880 : nt!MiProcessCrcList+0xc5
    ffffd001`6ef54760 fffff803`d8bd54a5 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff803`d88a9dc7 : nt! ?? ::NNGAKEGL::`string'+0x78112
    ffffd001`6ef548a0 fffff803`d89694b3 : ffffe000`67e98880 00000000`7ffe03b0 00000000`00000000 00000000`7ffe0008 : nt!NtSetSystemInformation+0x431
    ffffd001`6ef54b00 00007ffa`5e8c2a3a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000058`a602fd78 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffa`5e8c2a3a
    
    
    
    
    FOLLOWUP_IP: 
    nt!MiProcessCrcList+c5
    fffff803`d8cf368d 8b04c8          mov     eax,dword ptr [rax+rcx*8]
    
    
    SYMBOL_STACK_INDEX:  0
    
    
    SYMBOL_NAME:  nt!MiProcessCrcList+c5
    
    
    FOLLOWUP_NAME:  MachineOwner
    
    
    MODULE_NAME: nt
    
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  550f41a6
    
    
    IMAGE_VERSION:  6.3.9600.17736
    
    
    STACK_COMMAND:  .cxr 0xffffd0016ef53cb0 ; kb
    
    
    IMAGE_NAME:  memory_corruption
    
    
    BUCKET_ID_FUNC_OFFSET:  c5
    
    
    FAILURE_BUCKET_ID:  0x3B_nt!MiProcessCrcList
    
    
    BUCKET_ID:  0x3B_nt!MiProcessCrcList
    
    
    ANALYSIS_SOURCE:  KM
    
    
    FAILURE_ID_HASH_STRING:  km:0x3b_nt!miprocesscrclist
    
    
    FAILURE_ID_HASH:  {15cd316d-e111-b0f6-36e0-4f755d2d8c75}
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8.1 pro


    Many thanks for the quick feedback.

    Since everything was fine on Win7 and problem appeared only after installing Win8, I discarded the possibility of any hw faults. I didnt even run memtest, because the situation looked so obvious.
    But an hour ago I tried memtest as suggested and it immediately threw high amount of errors. After 1 pass it said around 188k errors.
    Im not sure, what the memtest printout exactly means, but I guess, I shouldnt see anything with red background at the bottom half of the screen

    I think its enough to know whether the motherboard is faulty or the RAM moduls, so I know, what to RMA.
    To find this out, Im gonna play with memtest and with other RAM moduls.

    bytheway; Any idea, why the BSODs started only with Win 8.1? Why was everything fine with Win7? Or is it just a coincidence?
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Unfortunately I have almost no experience with windows 7 so I can't suggest anything.
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Windows 8.1 pro


    I did some further tests:

    • Memtest with spare RAM moduls in this mini itx pc: no faults
    • Memtest with 'faulty' RAM moduls in other PC: memory errors

    The result seems to be consistent, so Im gonna RMA the faulty RAM moduls.
    Meanwhile I inserted the spare RAM moduls, and Im gonna monitor the system.
    If there are no more BSODs, Im also gonna mark the thread as solved after a few days.

    Thanks for your help, I appreciate it.
      My System SpecsSystem Spec

  6. #6



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    You're welcome.
    If you get any new BSOD, please don't forget to use the DM Log Collector Tool.
      My System SpecsSystem Spec

  7. #7


    Posts : 4
    Windows 8.1 pro


    Hi,

    Although not too much time has passed since I changed the RAMs, but I think, my PC is fine now. No new reboots. Faulty RAMs are under RMA already.

    Thanks once again the help
    bb
      My System SpecsSystem Spec

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