Windows 8 frequent freezing ... help!

tamara17

Member
Member
Messages
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This is driving me absolutely mental! Windows 8 keeps freezing, I have to do a manual shutdown. I've read and tried a lot of the forums fixes, but nothing seems to be working. Really don't want to go back to Windows 7 ... can anyone help?
 

My Computer

System One

  • OS
    Windows 8
    CPU
    2500K
    Motherboard
    Zg8x UD3H B3
    Memory
    4gb
    Graphics Card(s)
    Nvidia GTX 560 ti
Hello tamara17.
(not knowing what you have already tried)

Install 8 on unallocated space.
Do not overwrite a previous installation.
Disconnect unnecessary hardware.
Try not to dual boot if you can.
Try pulling your graphics card.
Try pulling all unnecessary cards.
Install drivers for 8 if available.
Check minimum requirements for 8.
Check temperatures.
Are there any odd beeps when turning on your computer?
Make sure your memory is seated.
Remove dust from the system.
Are fans working?
Are there any external devices connected to your system?

Hope this helps.

There seems to be a large number of people having freeze / crash problems with 8RP.
I do not know what has changed from 8DP, to 8CP, to 8RP.
Personally, I have had no problems at all with all versions of 8.

Sorry you are having difficulties with your installation.
 
Last edited:

My Computer

System One

  • OS
    Server 2012 / 8.0
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel i7 QuadCore 3770k
    Motherboard
    Asrock Extreme 4
    Memory
    16GB Crucial Ballistix
    Graphics Card(s)
    intel embedded gpu
    Sound Card
    Sound Blaster Z
    Monitor(s) Displays
    AOC / Westinghouse
    Screen Resolution
    1920x1080
    Hard Drives
    Plextor pcie msata
    PSU
    Rosewill Silent Night 500W Fanless / PicoPSU
    Case
    open bench - no case enclosure
    Cooling
    Silverstone HEO2 Passive Silent
    Keyboard
    logitech washable K310
    Mouse
    logitech wired
    Browser
    ie / maxthon
    Other Info
    Totally silent. No fans at all.
Hi, thanks for the response. I've installed a fresh version of windows 8 on unallocated space and am not dual booting. I've downloaded all the drivers for my motherboard, cpu and video card, and run in compatibility mode for windows 7 (the second time, the first time I just installed them normally). The temperatures are fine, everything is dust free. Did memtest and everything was fine. No beeps when turning on the computer and all the fans are working. The only external devices are my Logitech g15 keyboard and g5 mouse and canon printer.

Is it the NVidia drivers that are the problem or my specific grahpics card? I have a GTX 560ti, but have a spare GTX 560 lying around. Would it resolve the problem if I swapped the video cards and did a clean install again? I'm considering going back to windows 7, but I really like the layout of windows 8!
 

My Computer

System One

  • OS
    Windows 8
    CPU
    2500K
    Motherboard
    Zg8x UD3H B3
    Memory
    4gb
    Graphics Card(s)
    Nvidia GTX 560 ti
After doing all the above...still freezing?
Your motherboard should have a vga video port.
Make sure it is enabled.
Eliminate the video issue (or not) by trying to run Windows without a graphics card.
Still freezing?


Windows 8 won't require any more hardware than Windows 7

It is curious why so many people are having issues with 8 and not with 7... !
 
Last edited:

My Computer

System One

  • OS
    Server 2012 / 8.0
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel i7 QuadCore 3770k
    Motherboard
    Asrock Extreme 4
    Memory
    16GB Crucial Ballistix
    Graphics Card(s)
    intel embedded gpu
    Sound Card
    Sound Blaster Z
    Monitor(s) Displays
    AOC / Westinghouse
    Screen Resolution
    1920x1080
    Hard Drives
    Plextor pcie msata
    PSU
    Rosewill Silent Night 500W Fanless / PicoPSU
    Case
    open bench - no case enclosure
    Cooling
    Silverstone HEO2 Passive Silent
    Keyboard
    logitech washable K310
    Mouse
    logitech wired
    Browser
    ie / maxthon
    Other Info
    Totally silent. No fans at all.
Curious if you had problems in Windows 7. (probably not, right)
And if you had any problems (with 8) before installing any drivers ??
 

My Computer

System One

  • OS
    Server 2012 / 8.0
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel i7 QuadCore 3770k
    Motherboard
    Asrock Extreme 4
    Memory
    16GB Crucial Ballistix
    Graphics Card(s)
    intel embedded gpu
    Sound Card
    Sound Blaster Z
    Monitor(s) Displays
    AOC / Westinghouse
    Screen Resolution
    1920x1080
    Hard Drives
    Plextor pcie msata
    PSU
    Rosewill Silent Night 500W Fanless / PicoPSU
    Case
    open bench - no case enclosure
    Cooling
    Silverstone HEO2 Passive Silent
    Keyboard
    logitech washable K310
    Mouse
    logitech wired
    Browser
    ie / maxthon
    Other Info
    Totally silent. No fans at all.
No, had no probs at all with Windows 7. I installed the motherboard and video drivers pretty much straight away when I did all three installs. Perhaps I shouldn't have done that?! Once I installed them normally, and put all my programs on. Then I installed the basic drivers (motherboard and nvida), then I installed them in compatibility mode on the third go. Perhaps I shouldn't install any and see how it goes?!
 

My Computer

System One

  • OS
    Windows 8
    CPU
    2500K
    Motherboard
    Zg8x UD3H B3
    Memory
    4gb
    Graphics Card(s)
    Nvidia GTX 560 ti
I think Windows (7 / 8) has enough drivers to run most basic components (motherboards, CPU, basic video, ethernet etc...)
You have done alot, and you are right to try again without adding anything first.

Any yellow triangles or red flags in your device manager?
Any exclamation points when looking at installed devices?
 

My Computer

System One

  • OS
    Server 2012 / 8.0
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel i7 QuadCore 3770k
    Motherboard
    Asrock Extreme 4
    Memory
    16GB Crucial Ballistix
    Graphics Card(s)
    intel embedded gpu
    Sound Card
    Sound Blaster Z
    Monitor(s) Displays
    AOC / Westinghouse
    Screen Resolution
    1920x1080
    Hard Drives
    Plextor pcie msata
    PSU
    Rosewill Silent Night 500W Fanless / PicoPSU
    Case
    open bench - no case enclosure
    Cooling
    Silverstone HEO2 Passive Silent
    Keyboard
    logitech washable K310
    Mouse
    logitech wired
    Browser
    ie / maxthon
    Other Info
    Totally silent. No fans at all.
There was for the SMBus originally I think, but then I installed the driver. Nothing else though. I'll do another fresh install (gah!) and try not installing any drivers and see if it keeps happening.
On the plus side, I took out my video card and the freezes seemed to have stopped. I don't, however, want to run my computer permanently without the vid card :) I also had the problem with the HID keyboard device for the G15, but managed to get that working by doing the fix on this forum. I'll let you know how I go with the fresh install without any drivers.
 

My Computer

System One

  • OS
    Windows 8
    CPU
    2500K
    Motherboard
    Zg8x UD3H B3
    Memory
    4gb
    Graphics Card(s)
    Nvidia GTX 560 ti
Okay, did a fresh install and didn't update any drivers and it froze pretty much straight away. It was a different sort of freeze (normally I can Ctrl+alt+del to get into the task mgr screen), the mouse was moving, but nothing was happening, couldn't open / do anything. I left it for a while, but eventually had to shut it down manually. I've done a new log collector if that helps at all?? This is driving me crazy!
 

My Computer

System One

  • OS
    Windows 8
    CPU
    2500K
    Motherboard
    Zg8x UD3H B3
    Memory
    4gb
    Graphics Card(s)
    Nvidia GTX 560 ti

My Computer

System One

  • OS
    Server 2012 / 8.0
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel i7 QuadCore 3770k
    Motherboard
    Asrock Extreme 4
    Memory
    16GB Crucial Ballistix
    Graphics Card(s)
    intel embedded gpu
    Sound Card
    Sound Blaster Z
    Monitor(s) Displays
    AOC / Westinghouse
    Screen Resolution
    1920x1080
    Hard Drives
    Plextor pcie msata
    PSU
    Rosewill Silent Night 500W Fanless / PicoPSU
    Case
    open bench - no case enclosure
    Cooling
    Silverstone HEO2 Passive Silent
    Keyboard
    logitech washable K310
    Mouse
    logitech wired
    Browser
    ie / maxthon
    Other Info
    Totally silent. No fans at all.
Yup, I'd installed all those drivers on previous installations, nothing worked. Also, seems as though everything is compatible. I've booted into safe mode and everything seems okay, thought I can't do too much to stress test it in safe mode. I've run stress tests on all the hardware, so it doesn't seem like it's that.

Also swapped out my GTX 560ti and replaced it with a GTX 560, the only thing that froze then was the keyboard (good old Logitech G15's lol). However, I put the 560 ti in my other system running Windows 8 and i7 860 and it lost power and crashed reasonably soon after putting it in. Did furmark testing on the video card, and it seemed to be fine though. Possibly a problem with Windows 8 and the GTX 560ti?

Perhaps I'll try putting Windows 7 on the other computer and see if it still crashes with the 560ti.
 

My Computer

System One

  • OS
    Windows 8
    CPU
    2500K
    Motherboard
    Zg8x UD3H B3
    Memory
    4gb
    Graphics Card(s)
    Nvidia GTX 560 ti
Eeep, spoke too soon! Just had a crash with my main comp with the GTX 560 in it, so probably nothing to do with the other video card *sigh*.
 

My Computer

System One

  • OS
    Windows 8
    CPU
    2500K
    Motherboard
    Zg8x UD3H B3
    Memory
    4gb
    Graphics Card(s)
    Nvidia GTX 560 ti
You said the system worked OK in safe mode.
In safe mode, the system uses basic video only.
Curious, any issues running 8 with no graphics card?

You have an excellent system.
You can easily run at full resolution without a graphics card (for now temporary)
 

My Computer

System One

  • OS
    Server 2012 / 8.0
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel i7 QuadCore 3770k
    Motherboard
    Asrock Extreme 4
    Memory
    16GB Crucial Ballistix
    Graphics Card(s)
    intel embedded gpu
    Sound Card
    Sound Blaster Z
    Monitor(s) Displays
    AOC / Westinghouse
    Screen Resolution
    1920x1080
    Hard Drives
    Plextor pcie msata
    PSU
    Rosewill Silent Night 500W Fanless / PicoPSU
    Case
    open bench - no case enclosure
    Cooling
    Silverstone HEO2 Passive Silent
    Keyboard
    logitech washable K310
    Mouse
    logitech wired
    Browser
    ie / maxthon
    Other Info
    Totally silent. No fans at all.
It did work okay in safe mode, well it seemed to. Usually it's when I'm using chrome (or IE) or using Photoshop that it crashes. It crashed with both the 560ti and the normal 560 in. It seemed to work okay with no graphics card in there though. I couldn't use photoshop using only the motherboard graphics, so I had to put the 560ti back in after a while. Considering going back to Windows 7 for a while, though I really like Windows 8 ... well, if it didn't crash on me all the time :)
 

My Computer

System One

  • OS
    Windows 8
    CPU
    2500K
    Motherboard
    Zg8x UD3H B3
    Memory
    4gb
    Graphics Card(s)
    Nvidia GTX 560 ti
Hey tamara17, try uninstalling chipset drivers and delete it from device manager, install nvidia geforce 301.42 driver(win 7 driver), delete and clean with "driver sweeper" leave it on default win 8 drivers, also delete realtek driver(not sure about it), i did it and now my system uptime is 7 h. so far so good, dunno how it will be later, if "pink screen of death " happens you have to disable gpu acceleration in IE, till we can find out better solution. hope this helps, also you can take a look to my thread, i will be updating it
:)

btw i have similar system to yours. i5-2500k & asus geforce gtx 560 ti, 8gb ram, msi p67s-c43 motherboard. thats why im telling you this :)
 

My Computer

System One

  • OS
    Windows 8 RP
    CPU
    Intel i5-2500k
    Motherboard
    MSI P67S-C43 B3
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GEFORCE GTX 560TI
Hi Simply. Just curious if you've had any more freezes now since doing the above? I just got the pink screen for the first time, though it hadn't frozen for a day or so before that ... which is a change :p
 

My Computer

System One

  • OS
    Windows 8
    CPU
    2500K
    Motherboard
    Zg8x UD3H B3
    Memory
    4gb
    Graphics Card(s)
    Nvidia GTX 560 ti
I tried everything you suggested, but it's unfortunately still freezing :( The realtek lan drivers have been uninstalled ... did you uninstall the audio drivers as well?

I've posted the crash log below if anyone can find anything that might be helpful to me? This is seriously driving me bonkers!
 

My Computer

System One

  • OS
    Windows 8
    CPU
    2500K
    Motherboard
    Zg8x UD3H B3
    Memory
    4gb
    Graphics Card(s)
    Nvidia GTX 560 ti
My solution is for laptops, it seems. I'll paste it once again:

If you have no disable C-States option in the BIOS (most laptops don't) you can workaround by creating a new Custom Power Plan and set - as an advanced option - in the Processor Power Management Tab the minimum processor rate at 50-70% ( i set myself at 50%) and the maximum processor rate at the very same value! (50%-50% or 70%-70%).

No crashes since then! Yes it takes from the processing power, but at least the system is stable.
As i noticed here and on other forums, this is an Intel only problem.

-----------------
 

My Computer

System One

  • OS
    Windows 8 RP
Tried the above, still freezing :(
 

My Computer

System One

  • OS
    Windows 8
    CPU
    2500K
    Motherboard
    Zg8x UD3H B3
    Memory
    4gb
    Graphics Card(s)
    Nvidia GTX 560 ti
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