Windows 8 and 8.1 Forums


BSOD connecting to VPN (Sonicwall), SWIPsec.sys error

  1. #1


    Posts : 5
    Windows 8.1

    BSOD connecting to VPN (Sonicwall), SWIPsec.sys error


    I am consistently getting BSOD's when either trying to connect to a VPN (Sonicwall) with a browser open (chrome, firefox or internet explorer) or when launching a browser while connected to a VPN. They seem to be connected somehow because I can recreate the BSOD everytime by doing one or the other. Also, I should note that the BSOD only occurs over wifi and not when connected over a LAN line. The majority of the dump's point to SWIPsec.sys which in turn seems to point back to Sonicwall.

    I originally assumed that the issue was related to my wireless drivers, but I have tried both the recommended driver from Dell as well as the most current driver from Intel and the results were the same. I also made sure that I was using the most current version of Sonicwall.

    PC Specs:
    Dell Inspiron 17r
    Intel i7-3630QM (2.40 GHz)
    16 GB RAM
    Nvidia GeForce GT 650M
    Intel Centrino Wireless-N 2230
    Windows 8.1 x64 w/latest updates

    Below is the required information. Any suggestions would be appreciated.

    Thank you,
    Kris

    Attachment 63369

      My System SpecsSystem Spec

  2. #2


    Posts : 5
    Windows 8.1

    Updated Information


    Attached is updated information requested.


    Thank you,
    Kris

    Attachment 63661
      My System SpecsSystem Spec

  3. #3



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Please fill in your system specs.

    Drivers that have been flagged, please update or remove them
    Code:
    Citrix Deterministic Networks DNE Driver (Cisco VPM Client)
    *** WARNING: Unable to verify timestamp for dnelwf64.sys
    *** ERROR: Module load completed but symbols could not be loaded for dnelwf64.sys 
    DNE Support - Deterministic Networks - Citrix
    
    SonicWall IPsec Driver
    *** WARNING: Unable to verify timestamp for SWIPsec.sys 
    *** ERROR: Module load completed but symbols could not be loaded for SWIPsec.sys 
    http://https://www.mysonicwall.com (login required)
    
    Avast! Virtualization Driver
    *** WARNING: Unable to verify timestamp for aswSnx.sys 
    *** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys 
    Please remove Avast temporarily using Avast uninstall tool
    Recommended to update or remove following driver
    Code:
    PC Doctor Driver
    pcdsrvc_x64.pkms Tue May 10 02:20:44 2011 (4DC884DC) 
    PC-Doctor Computer & Android Hardware Diagnostic Software Tools, PC Repair Kits
    That should cover most, if not all, of the BSOD's.



    The following is for information purposes only.
    Code:
    The following information contains the relevant information from the blue screen analysis: 
    **************************Thu Jul 9 06:43:10.713 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64 
    
    System Uptime:1 days 22:40:40.497 
    
    Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 ) 
    
    BugCheck 139, {3, ffffd000267db890, ffffd000267db7e8, 0} 
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139) 
    
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove). 
    Arg2: ffffd000267db890, Address of the trap frame for the exception that caused the bugcheck 
    Arg3: ffffd000267db7e8, Address of the exception record for the exception that caused the bugcheck 
    Arg4: 0000000000000000, Reserved 
    BUGCHECK_STR: 0x139 
    
    DEFAULT_BUCKET_ID: LIST_ENTRY_CORRUPT 
    
    PROCESS_NAME: SftService.exe 
    
    FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch 
    
    CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 
    
    MaxSpeed: 2400 
    
    CurrentSpeed: 2395 
    
    BIOS Version A13 
    
    BIOS Release Date 03/11/2013 
    
    Manufacturer Dell Inc. 
    
    Product Name Inspiron 7720 
    
    Baseboard Product 04M3YM 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Tue Jul 7 08:01:40.424 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64 
    
    System Uptime:0 days 0:07:51.602 
    
    Probably caused by :ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+18d1 ) 
    
    BugCheck 19, {3, ffffe00010be9590, 18f2de38ffffc000, ffffe00010be9590} 
    BugCheck Info: BAD_POOL_HEADER (19) 
    
    Arguments: 
    Arg1: 0000000000000003, the pool freelist is corrupt. 
    Arg2: ffffe00010be9590, the pool entry being checked. 
    Arg3: 18f2de38ffffc000, the read back flink freelist value (should be the same as 2). 
    Arg4: ffffe00010be9590, the read back blink freelist value (should be the same as 2). 
    BUGCHECK_STR: 0x19_3 
    
    PROCESS_NAME: System 
    
    FAILURE_BUCKET_ID: 0x19_3_nt!ExAllocatePoolWithTag 
    
    CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 
    
    MaxSpeed: 2400 
    
    CurrentSpeed: 2395 
    
    BIOS Version A13 
    
    BIOS Release Date 03/11/2013 
    
    Manufacturer Dell Inc. 
    
    Product Name Inspiron 7720 
    
    Baseboard Product 04M3YM 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Tue Jul 7 07:53:02.883 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64 
    
    System Uptime:0 days 0:06:43.796 
    
    *** WARNING: Unable to verify timestamp for dnelwf64.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for dnelwf64.sys 
    
    Probably caused by :dnelwf64.sys ( dnelwf64+1702c ) 
    
    BugCheck 133, {0, 501, 500, 0} 
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133) 
    
    Arguments: 
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending 
    component can usually be identified with a stack trace. 
    Arg2: 0000000000000501, The DPC time count (in ticks). 
    Arg3: 0000000000000500, The DPC time allotment (in ticks). 
    Arg4: 0000000000000000 
    BUGCHECK_STR: 0x133 
    
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    
    PROCESS_NAME: System 
    
    FAILURE_BUCKET_ID: 0x133_DPC_dnelwf64+1702c 
    
    CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 
    
    MaxSpeed: 2400 
    
    CurrentSpeed: 2395 
    
    BIOS Version A13 
    
    BIOS Release Date 03/11/2013 
    
    Manufacturer Dell Inc. 
    
    Product Name Inspiron 7720 
    
    Baseboard Product 04M3YM 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Tue Jul 7 07:44:44.163 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64 
    
    System Uptime:4 days 6:51:43.917 
    
    *** WARNING: Unable to verify timestamp for dnelwf64.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for dnelwf64.sys 
    
    Probably caused by :dnelwf64.sys ( dnelwf64+1702c ) 
    
    BugCheck C5, {8, 2, 0, fffff8017b4c24ef} 
    BugCheck Info: DRIVER_CORRUPTED_EXPOOL (c5) 
    
    Arguments: 
    Arg1: 0000000000000008, memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation 
    Arg4: fffff8017b4c24ef, address which referenced memory 
    BUGCHECK_STR: 0xC5_2 
    
    PROCESS_NAME: System 
    
    FAILURE_BUCKET_ID: 0xC5_2_dnelwf64+1702c 
    
    CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 
    
    MaxSpeed: 2400 
    
    CurrentSpeed: 2395 
    
    BIOS Version A13 
    
    BIOS Release Date 03/11/2013 
    
    Manufacturer Dell Inc. 
    
    Product Name Inspiron 7720 
    
    Baseboard Product 04M3YM 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Thu Jul 2 01:08:53.848 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64 
    
    System Uptime:1 days 23:06:37.679 
    
    *** WARNING: Unable to verify timestamp for dnelwf64.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for dnelwf64.sys 
    
    Probably caused by :dnelwf64.sys ( dnelwf64+1702c ) 
    
    BugCheck 19, {3, ffffe00114179280, 100000000, ffffe00114179280} 
    BugCheck Info: BAD_POOL_HEADER (19) 
    
    Arguments: 
    Arg1: 0000000000000003, the pool freelist is corrupt. 
    Arg2: ffffe00114179280, the pool entry being checked. 
    Arg3: 0000000100000000, the read back flink freelist value (should be the same as 2). 
    Arg4: ffffe00114179280, the read back blink freelist value (should be the same as 2). 
    BUGCHECK_STR: 0x19_3 
    
    PROCESS_NAME: System 
    
    FAILURE_BUCKET_ID: 0x19_3_dnelwf64+1702c 
    
    CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 
    
    MaxSpeed: 2400 
    
    CurrentSpeed: 2395 
    
    BIOS Version A13 
    
    BIOS Release Date 03/11/2013 
    
    Manufacturer Dell Inc. 
    
    Product Name Inspiron 7720 
    
    Baseboard Product 04M3YM 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Mon Jun 29 01:23:39.392 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64 
    
    System Uptime:0 days 0:21:53.185 
    
    *** WARNING: Unable to verify timestamp for SWIPsec.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for SWIPsec.sys 
    
    Probably caused by :SWIPsec.sys ( SWIPsec+126ee ) 
    
    BugCheck D1, {ffffe000d3b9eff8, 2, 1, fffff801196686ee} 
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) 
    
    Arguments: 
    Arg1: ffffe000d3b9eff8, memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000001, value 0 = read operation, 1 = write operation 
    Arg4: fffff801196686ee, address which referenced memory 
    BUGCHECK_STR: AV 
    
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    
    PROCESS_NAME: System 
    
    FAILURE_BUCKET_ID: AV_SWIPsec+126ee 
    
    CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 
    
    MaxSpeed: 2400 
    
    CurrentSpeed: 2395 
    
    BIOS Version A13 
    
    BIOS Release Date 03/11/2013 
    
    Manufacturer Dell Inc. 
    
    Product Name Inspiron 7720 
    
    Baseboard Product 04M3YM 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Mon Jun 29 01:00:53.953 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64 
    
    System Uptime:0 days 1:39:45.036 
    
    *** WARNING: Unable to verify timestamp for SWIPsec.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for SWIPsec.sys 
    
    Probably caused by :SWIPsec.sys ( SWIPsec+12675 ) 
    
    BugCheck D1, {ffffe000711d202c, 2, 0, fffff8007b286675} 
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) 
    
    Arguments: 
    Arg1: ffffe000711d202c, memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation 
    Arg4: fffff8007b286675, address which referenced memory 
    BUGCHECK_STR: AV 
    
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    
    PROCESS_NAME: System 
    
    FAILURE_BUCKET_ID: AV_SWIPsec+12675 
    
    CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 
    
    MaxSpeed: 2400 
    
    CurrentSpeed: 2395 
    
    BIOS Version A13 
    
    BIOS Release Date 03/11/2013 
    
    Manufacturer Dell Inc. 
    
    Product Name Inspiron 7720 
    
    Baseboard Product 04M3YM 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Sun Jun 28 23:20:33.109 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64 
    
    System Uptime:0 days 0:02:52.845 
    
    *** WARNING: Unable to verify timestamp for dnelwf64.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for dnelwf64.sys 
    
    Probably caused by :dnelwf64.sys ( dnelwf64+1c7ad ) 
    
    BugCheck C5, {8, 2, 0, fffff80136f2b4ef} 
    BugCheck Info: DRIVER_CORRUPTED_EXPOOL (c5) 
    
    Arguments: 
    Arg1: 0000000000000008, memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation 
    Arg4: fffff80136f2b4ef, address which referenced memory 
    BUGCHECK_STR: 0xC5_2 
    
    PROCESS_NAME: System 
    
    FAILURE_BUCKET_ID: 0xC5_2_dnelwf64+1c7ad 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Fri Jun 26 01:38:53.129 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64 
    
    System Uptime:0 days 18:32:39.210 
    
    *** WARNING: Unable to verify timestamp for dnelwf64.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for dnelwf64.sys 
    
    Probably caused by :dnelwf64.sys ( dnelwf64+1702c ) 
    
    BugCheck 139, {3, ffffd0002e2f0620, ffffd0002e2f0578, 0} 
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139) 
    
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove). 
    Arg2: ffffd0002e2f0620, Address of the trap frame for the exception that caused the bugcheck 
    Arg3: ffffd0002e2f0578, Address of the exception record for the exception that caused the bugcheck 
    Arg4: 0000000000000000, Reserved 
    BUGCHECK_STR: 0x139 
    
    DEFAULT_BUCKET_ID: LIST_ENTRY_CORRUPT 
    
    PROCESS_NAME: System 
    
    FAILURE_BUCKET_ID: 0x139_3_dnelwf64+1702c 
    
    CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 
    
    MaxSpeed: 2400 
    
    CurrentSpeed: 2395 
    
    BIOS Version A13 
    
    BIOS Release Date 03/11/2013 
    
    Manufacturer Dell Inc. 
    
    Product Name Inspiron 7720 
    
    Baseboard Product 04M3YM 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Tue Jun 23 06:58:08.314 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64 
    
    System Uptime:0 days 0:07:41.349 
    
    *** WARNING: Unable to verify timestamp for SWIPsec.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for SWIPsec.sys 
    
    Probably caused by :SWIPsec.sys ( SWIPsec+12555 ) 
    
    BugCheck D1, {ffffe000c8b9d000, 2, 0, fffff80161a98555} 
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) 
    
    Arguments: 
    Arg1: ffffe000c8b9d000, memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation 
    Arg4: fffff80161a98555, address which referenced memory 
    BUGCHECK_STR: AV 
    
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    
    PROCESS_NAME: System 
    
    FAILURE_BUCKET_ID: AV_SWIPsec+12555 
    
    CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 
    
    MaxSpeed: 2400 
    
    CurrentSpeed: 2395 
    
    BIOS Version A13 
    
    BIOS Release Date 03/11/2013 
    
    Manufacturer Dell Inc. 
    
    Product Name Inspiron 7720 
    
    Baseboard Product 04M3YM 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Tue Jun 23 06:49:46.277 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64 
    
    System Uptime:0 days 0:23:01.069 
    
    *** WARNING: Unable to verify timestamp for SWIPsec.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for SWIPsec.sys 
    
    Probably caused by :SWIPsec.sys ( SWIPsec+1267c ) 
    
    BugCheck D1, {ffffe001c79ce200, 2, 1, fffff800cffd267c} 
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) 
    
    Arguments: 
    Arg1: ffffe001c79ce200, memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000001, value 0 = read operation, 1 = write operation 
    Arg4: fffff800cffd267c, address which referenced memory 
    BUGCHECK_STR: AV 
    
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    
    PROCESS_NAME: System 
    
    FAILURE_BUCKET_ID: AV_SWIPsec+1267c 
    
    CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 
    
    MaxSpeed: 2400 
    
    CurrentSpeed: 2395 
    
    BIOS Version A13 
    
    BIOS Release Date 03/11/2013 
    
    Manufacturer Dell Inc. 
    
    Product Name Inspiron 7720 
    
    Baseboard Product 04M3YM 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Tue Jun 23 06:25:55.245 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64 
    
    System Uptime:1 days 7:05:53.860 
    
    Probably caused by :ntkrnlmp.exe ( nt!ExpScanGeneralLookasideList+51 ) 
    
    BugCheck 1000007E, {ffffffffc0000005, fffff803d116b815, ffffd000ccff7928, ffffd000ccff7130} 
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e) 
    
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled 
    Arg2: fffff803d116b815, The address that the exception occurred at 
    Arg3: ffffd000ccff7928, Exception Record Address 
    Arg4: ffffd000ccff7130, Context Record Address 
    PROCESS_NAME: System 
    
    BUGCHECK_STR: AV 
    
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    
    FAILURE_BUCKET_ID: AV_nt!ExpScanGeneralLookasideList 
    
    CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 
    
    MaxSpeed: 2400 
    
    CurrentSpeed: 2395 
    
    BIOS Version A13 
    
    BIOS Release Date 03/11/2013 
    
    Manufacturer Dell Inc. 
    
    Product Name Inspiron 7720 
    
    Baseboard Product 04M3YM 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Sun Jun 21 23:18:46.691 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64 
    
    System Uptime:1 days 22:34:54.189 
    
    *** WARNING: Unable to verify timestamp for aswSnx.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys 
    
    Probably caused by :mrxsmb10.sys ( mrxsmb10!_MRxSmbAllocateSideBuffer+35 ) 
    
    BugCheck 139, {3, ffffd00038a30900, ffffd00038a30858, 0} 
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139) 
    
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove). 
    Arg2: ffffd00038a30900, Address of the trap frame for the exception that caused the bugcheck 
    Arg3: ffffd00038a30858, Address of the exception record for the exception that caused the bugcheck 
    Arg4: 0000000000000000, Reserved 
    BUGCHECK_STR: 0x139 
    
    DEFAULT_BUCKET_ID: LIST_ENTRY_CORRUPT 
    
    PROCESS_NAME: explorer.exe 
    
    FAILURE_BUCKET_ID: 0x139_3_mrxsmb10!_MRxSmbAllocateSideBuffer 
    
    CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 
    
    MaxSpeed: 2400 
    
    CurrentSpeed: 2395 
    
    BIOS Version A13 
    
    BIOS Release Date 03/11/2013 
    
    Manufacturer Dell Inc. 
    
    Product Name Inspiron 7720 
    
    Baseboard Product 04M3YM 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Sat Jun 20 00:43:01.498 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64 
    
    System Uptime:0 days 17:35:50.829 
    
    *** WARNING: Unable to verify timestamp for dnelwf64.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for dnelwf64.sys 
    
    Probably caused by :dnelwf64.sys ( dnelwf64+1702c ) 
    
    BugCheck 139, {3, ffffd00095069b40, ffffd00095069a98, 0} 
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139) 
    
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove). 
    Arg2: ffffd00095069b40, Address of the trap frame for the exception that caused the bugcheck 
    Arg3: ffffd00095069a98, Address of the exception record for the exception that caused the bugcheck 
    Arg4: 0000000000000000, Reserved 
    BUGCHECK_STR: 0x139 
    
    DEFAULT_BUCKET_ID: LIST_ENTRY_CORRUPT 
    
    PROCESS_NAME: System 
    
    FAILURE_BUCKET_ID: 0x139_3_dnelwf64+1702c 
    
    CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 
    
    MaxSpeed: 2400 
    
    CurrentSpeed: 2395 
    
    BIOS Version A13 
    
    BIOS Release Date 03/11/2013 
    
    Manufacturer Dell Inc. 
    
    Product Name Inspiron 7720 
    
    Baseboard Product 04M3YM 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Fri Jun 19 07:05:58.142 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64 
    
    System Uptime:4 days 21:18:01.682 
    
    *** WARNING: Unable to verify timestamp for dnelwf64.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for dnelwf64.sys 
    
    Probably caused by :dnelwf64.sys ( dnelwf64+1702c ) 
    
    BugCheck 139, {3, ffffd001b133fdc0, ffffd001b133fd18, 0} 
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139) 
    
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove). 
    Arg2: ffffd001b133fdc0, Address of the trap frame for the exception that caused the bugcheck 
    Arg3: ffffd001b133fd18, Address of the exception record for the exception that caused the bugcheck 
    Arg4: 0000000000000000, Reserved 
    BUGCHECK_STR: 0x139 
    
    DEFAULT_BUCKET_ID: LIST_ENTRY_CORRUPT 
    
    PROCESS_NAME: System 
    
    FAILURE_BUCKET_ID: 0x139_3_dnelwf64+1702c 
    
    CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 
    
    MaxSpeed: 2400 
    
    CurrentSpeed: 2395 
    
    BIOS Version A13 
    
    BIOS Release Date 03/11/2013 
    
    Manufacturer Dell Inc. 
    
    Product Name Inspiron 7720 
    
    Baseboard Product 04M3YM 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Sun Jun 14 09:47:21.949 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64 
    
    System Uptime:0 days 0:02:19.741 
    
    *** WARNING: Unable to verify timestamp for dnelwf64.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for dnelwf64.sys 
    
    Probably caused by :dnelwf64.sys ( dnelwf64+1702c ) 
    
    BugCheck 139, {3, ffffd0011a5e9b40, ffffd0011a5e9a98, 0} 
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139) 
    
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove). 
    Arg2: ffffd0011a5e9b40, Address of the trap frame for the exception that caused the bugcheck 
    Arg3: ffffd0011a5e9a98, Address of the exception record for the exception that caused the bugcheck 
    Arg4: 0000000000000000, Reserved 
    BUGCHECK_STR: 0x139 
    
    DEFAULT_BUCKET_ID: LIST_ENTRY_CORRUPT 
    
    PROCESS_NAME: System 
    
    FAILURE_BUCKET_ID: 0x139_3_dnelwf64+1702c 
    
    CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 
    
    MaxSpeed: 2400 
    
    CurrentSpeed: 2395 
    
    BIOS Version A13 
    
    BIOS Release Date 03/11/2013 
    
    Manufacturer Dell Inc. 
    
    Product Name Inspiron 7720 
    
    Baseboard Product 04M3YM 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Sun Jun 14 09:44:11.045 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64 
    
    System Uptime:0 days 0:43:04.836 
    
    *** WARNING: Unable to verify timestamp for SWIPsec.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for SWIPsec.sys 
    
    Probably caused by :SWIPsec.sys ( SWIPsec+12540 ) 
    
    BugCheck D1, {ffffe000ab132000, 2, 0, fffff8004b05a540} 
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) 
    
    Arguments: 
    Arg1: ffffe000ab132000, memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation 
    Arg4: fffff8004b05a540, address which referenced memory 
    BUGCHECK_STR: AV 
    
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    
    PROCESS_NAME: System 
    
    FAILURE_BUCKET_ID: AV_SWIPsec+12540 
    
    CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 
    
    MaxSpeed: 2400 
    
    CurrentSpeed: 2395 
    
    BIOS Version A13 
    
    BIOS Release Date 03/11/2013 
    
    Manufacturer Dell Inc. 
    
    Product Name Inspiron 7720 
    
    Baseboard Product 04M3YM 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Fri Jun 12 09:20:49.023 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64 
    
    System Uptime:0 days 0:06:22.616 
    
    *** WARNING: Unable to verify timestamp for SWIPsec.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for SWIPsec.sys 
    
    Probably caused by :SWIPsec.sys ( SWIPsec+12675 ) 
    
    BugCheck D1, {ffffe001c2d9402c, 2, 0, fffff801bb07b675} 
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) 
    
    Arguments: 
    Arg1: ffffe001c2d9402c, memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation 
    Arg4: fffff801bb07b675, address which referenced memory 
    BUGCHECK_STR: AV 
    
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    
    PROCESS_NAME: AvastSvc.exe 
    
    FAILURE_BUCKET_ID: AV_SWIPsec+12675 
    
    CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 
    
    MaxSpeed: 2400 
    
    CurrentSpeed: 2395 
    
    BIOS Version A13 
    
    BIOS Release Date 03/11/2013 
    
    Manufacturer Dell Inc. 
    
    Product Name Inspiron 7720 
    
    Baseboard Product 04M3YM 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Fri Jun 12 09:10:00.735 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64 
    
    System Uptime:1 days 8:06:35.700 
    
    *** WARNING: Unable to verify timestamp for SWIPsec.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for SWIPsec.sys 
    
    Probably caused by :SWIPsec.sys ( SWIPsec+12540 ) 
    
    BugCheck D1, {ffffe00171d6e000, 2, 0, fffff801722c8540} 
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) 
    
    Arguments: 
    Arg1: ffffe00171d6e000, memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation 
    Arg4: fffff801722c8540, address which referenced memory 
    BUGCHECK_STR: AV 
    
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    
    PROCESS_NAME: chrome.exe 
    
    FAILURE_BUCKET_ID: AV_SWIPsec+12540 
    
    CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 
    
    MaxSpeed: 2400 
    
    CurrentSpeed: 2395 
    
    BIOS Version A13 
    
    BIOS Release Date 03/11/2013 
    
    Manufacturer Dell Inc. 
    
    Product Name Inspiron 7720 
    
    Baseboard Product 04M3YM 
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
    **************************Thu Jun 11 00:57:55.776 2015 (UTC + 2:00)************************** 
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64 
    
    System Uptime:1 days 17:16:37.443 
    
    *** WARNING: Unable to verify timestamp for aswSnx.sys 
    
    *** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys 
    
    Probably caused by :aswSnx.sys ( aswSnx+3086f ) 
    
    BugCheck 139, {3, ffffd00027d404a0, ffffd00027d403f8, 0} 
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139) 
    
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove). 
    Arg2: ffffd00027d404a0, Address of the trap frame for the exception that caused the bugcheck 
    Arg3: ffffd00027d403f8, Address of the exception record for the exception that caused the bugcheck 
    Arg4: 0000000000000000, Reserved 
    BUGCHECK_STR: 0x139 
    
    DEFAULT_BUCKET_ID: LIST_ENTRY_CORRUPT 
    
    PROCESS_NAME: svchost.exe 
    
    FAILURE_BUCKET_ID: 0x139_3_aswSnx+3086f 
    
    CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 
    
    MaxSpeed: 2400 
    
    CurrentSpeed: 2395 
    
    BIOS Version A13 
    
    BIOS Release Date 03/11/2013 
    
    Manufacturer Dell Inc. 
    
    Product Name Inspiron 7720 
    
    Baseboard Product 04M3YM
      My System SpecsSystem Spec

  4. #4


    Posts : 5
    Windows 8.1


    Thank you for the analysis and recommendations. I went ahead and removed the Citrix driver (dnelwf64.sys), the Avast driver (aswSnx.sys) and the PC Doctor Driver (pcdsrvc_x64.pkms). I also uninstalled and reinstalled the Sonicwall IPsec driver because I need it to access a VPN for work. Unfortunately, the BSOD is still occurring. As I mentioned in my previous post, it continues to only occur over a wifi connection when I am connected to or in the process of connection to a VPN. Please let me know if there are any other suggestions.

    I have attached the most recent information below which contains a couple new minidumps. All of them seem to point to SWIPsec.sys as the problem.

    Attachment 63776


    Thank you,
    Kris
      My System SpecsSystem Spec

  5. #5



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    It could be that the issue is nog only software related.
    As I said, updating and removing should solve most if not all. Unfortunately, some of the crashes could be because of hard and/or software.

    I'll check the crashes tomorrow and see if I can help more.
      My System SpecsSystem Spec

  6. #6



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    2 of the 4 new BSOD's are caused by SonicWall IPsec Driver, if you really need this driver with the program save your work very regularly, else try removing only this driver as a test to be sure its just the driver or everything from the VPN.
    Please run Memtest86+ for the memory as it could be a cause for 1 of the BSOD's, instructions for how to use it. Please read the instructions carefully.
    Please run a couple of free antivirus scans to make sure the system is safe Free Online AntiMalware Resources
      My System SpecsSystem Spec

BSOD connecting to VPN (Sonicwall), SWIPsec.sys error
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