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Browser BSOD (SYSTEM_THREAD_NOT_HANDLED, atikmdag)

  1. #1


    Posts : 1
    Windows 8.1 Embedded edition

    Browser BSOD (SYSTEM_THREAD_NOT_HANDLED, atikmdag)


    Hello.
    When I had formated my computer few weeks ago I started to have some BSODs.
    It appears when I browse something. It crashes especially with .gif formats and facebook auto-videos. It never does when I play any game.
    I tried to uninstal my AMD drivers and install again but without any results.
    I did this with this tutorial: How-To Uninstall AMD Catalyst Drivers From A Windows Based System

    My pc specs (if needed):
    Motherboard: ASRock H87 Pro 4
    Videocard: Radeon HD7850 PowerColor
    Processor: Intel Core i5 4460
    Memory: Crosshair Vengeance 8GB 1866MHz
    Storage: SAMSUNG 840 EVO 128GB SSD + Seagate 1TB
    Power Supply: Thermaltake Smart SE Modular 530W

    Attachment 63321

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Hi zioex,

    Welcome to the 8forums.

    I have analysed the crash.
    The cause of the crash is your ATI Video Driver, please update this driver AMD Drivers

    Code:
    ********************************************************************************                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003.  This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG.  This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG.  This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8011efa9dbb, The address that the exception occurred at
    Arg3: ffffd00122d4b1b8, Exception Record Address
    Arg4: ffffd00122d4a9c0, Context Record Address
    
    
    Debugging Details:
    ------------------
    
    
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - De instructie op 0x%08lx verwijst naar geheugen op 0x%08lx. Een lees- of schrijfbewerking op het geheugen is mislukt: %s.
    
    
    FAULTING_IP: 
    atikmdag+c7dbb
    fffff801`1efa9dbb 488b83a8060000  mov     rax,qword ptr [rbx+6A8h]
    
    
    EXCEPTION_RECORD:  ffffd00122d4b1b8 -- (.exr 0xffffd00122d4b1b8)
    ExceptionAddress: fffff8011efa9dbb (atikmdag+0x00000000000c7dbb)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 0000000000000000
       Parameter[1]: 00000000000006a8
    Attempt to read from address 00000000000006a8
    
    
    CONTEXT:  ffffd00122d4a9c0 -- (.cxr 0xffffd00122d4a9c0;r)
    rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
    rdx=0000000000000000 rsi=00000000000f0000 rdi=0000000000000002
    rip=fffff8011efa9dbb rsp=ffffd00122d4b3f0 rbp=ffffe001dfdb9060
     r8=0000000000000002  r9=000000f4188c8000 r10=0000000000000000
    r11=fffff8011e850447 r12=ffffe001e03fb500 r13=ffffe001df75eb40
    r14=ffffe001e1fd8010 r15=fffff8011eee2000
    iopl=0         nv up ei pl zr na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
    atikmdag+0xc7dbb:
    fffff801`1efa9dbb 488b83a8060000  mov     rax,qword ptr [rbx+6A8h] ds:002b:00000000`000006a8=????????????????
    Last set context:
    rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
    rdx=0000000000000000 rsi=00000000000f0000 rdi=0000000000000002
    rip=fffff8011efa9dbb rsp=ffffd00122d4b3f0 rbp=ffffe001dfdb9060
     r8=0000000000000002  r9=000000f4188c8000 r10=0000000000000000
    r11=fffff8011e850447 r12=ffffe001e03fb500 r13=ffffe001df75eb40
    r14=ffffe001e1fd8010 r15=fffff8011eee2000
    iopl=0         nv up ei pl zr na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
    atikmdag+0xc7dbb:
    fffff801`1efa9dbb 488b83a8060000  mov     rax,qword ptr [rbx+6A8h] ds:002b:00000000`000006a8=????????????????
    Resetting default scope
    
    
    CUSTOMER_CRASH_COUNT:  1
    
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    
    PROCESS_NAME:  System
    
    
    CURRENT_IRQL:  0
    
    
    ERROR_CODE: (NTSTATUS) 0xc0000005 - De instructie op 0x%08lx verwijst naar geheugen op 0x%08lx. Een lees- of schrijfbewerking op het geheugen is mislukt: %s.
    
    
    EXCEPTION_PARAMETER1:  0000000000000000
    
    
    EXCEPTION_PARAMETER2:  00000000000006a8
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff8035b579138
    unable to get nt!MmNonPagedPoolStart
    unable to get nt!MmSizeOfNonPagedPoolInBytes
     00000000000006a8 
    
    
    FOLLOWUP_IP: 
    atikmdag+c7dbb
    fffff801`1efa9dbb 488b83a8060000  mov     rax,qword ptr [rbx+6A8h]
    
    
    BUGCHECK_STR:  AV
    
    
    ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre
    
    
    LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff8011efa9dbb
    
    
    STACK_TEXT:  
    ffffd001`22d4b3f0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 ffffe001`e1fd8010 : atikmdag+0xc7dbb
    
    
    
    
    SYMBOL_STACK_INDEX:  0
    
    
    SYMBOL_NAME:  atikmdag+c7dbb
    
    
    FOLLOWUP_NAME:  MachineOwner
    
    
    MODULE_NAME: atikmdag
    
    
    IMAGE_NAME:  atikmdag.sys
    
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  53508a3c
    
    
    STACK_COMMAND:  .cxr 0xffffd00122d4a9c0 ; kb
    
    
    FAILURE_BUCKET_ID:  AV_atikmdag+c7dbb
    
    
    BUCKET_ID:  AV_atikmdag+c7dbb
    
    
    ANALYSIS_SOURCE:  KM
    
    
    FAILURE_ID_HASH_STRING:  km:av_atikmdag+c7dbb
    
    
    FAILURE_ID_HASH:  {0471d6b8-06e1-47c6-22ba-995dd0010efa}
    Last edited by axe0; 03 Jul 2015 at 15:49.
      My System SpecsSystem Spec

Browser BSOD (SYSTEM_THREAD_NOT_HANDLED, atikmdag)
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