Browser BSOD (SYSTEM_THREAD_NOT_HANDLED, atikmdag)

zioex

New Member
Messages
1
Hello.
When I had formated my computer few weeks ago I started to have some BSODs.
It appears when I browse something. It crashes especially with .gif formats and facebook auto-videos. It never does when I play any game.
I tried to uninstal my AMD drivers and install again but without any results.
I did this with this tutorial: How-To Uninstall AMD Catalyst Drivers From A Windows Based System

My pc specs (if needed):
Motherboard: ASRock H87 Pro 4
Videocard: Radeon HD7850 PowerColor
Processor: Intel Core i5 4460
Memory: Crosshair Vengeance 8GB 1866MHz
Storage: SAMSUNG 840 EVO 128GB SSD + Seagate 1TB
Power Supply: Thermaltake Smart SE Modular 530W

View attachment 63321
 

My Computer

System One

  • OS
    Windows 8.1 Embedded edition
Hi zioex,

Welcome to the 8forums.

I have analysed the crash.
The cause of the crash is your ATI Video Driver, please update this driver AMD Drivers

Code:
********************************************************************************                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8011efa9dbb, The address that the exception occurred at
Arg3: ffffd00122d4b1b8, Exception Record Address
Arg4: ffffd00122d4a9c0, Context Record Address


Debugging Details:
------------------




EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - De instructie op 0x%08lx verwijst naar geheugen op 0x%08lx. Een lees- of schrijfbewerking op het geheugen is mislukt: %s.


FAULTING_IP: 
atikmdag+c7dbb
fffff801`1efa9dbb 488b83a8060000  mov     rax,qword ptr [rbx+6A8h]


EXCEPTION_RECORD:  ffffd00122d4b1b8 -- (.exr 0xffffd00122d4b1b8)
ExceptionAddress: fffff8011efa9dbb (atikmdag+0x00000000000c7dbb)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 00000000000006a8
Attempt to read from address 00000000000006a8


CONTEXT:  ffffd00122d4a9c0 -- (.cxr 0xffffd00122d4a9c0;r)
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=00000000000f0000 rdi=0000000000000002
rip=fffff8011efa9dbb rsp=ffffd00122d4b3f0 rbp=ffffe001dfdb9060
 r8=0000000000000002  r9=000000f4188c8000 r10=0000000000000000
r11=fffff8011e850447 r12=ffffe001e03fb500 r13=ffffe001df75eb40
r14=ffffe001e1fd8010 r15=fffff8011eee2000
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
atikmdag+0xc7dbb:
fffff801`1efa9dbb 488b83a8060000  mov     rax,qword ptr [rbx+6A8h] ds:002b:00000000`000006a8=????????????????
Last set context:
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=00000000000f0000 rdi=0000000000000002
rip=fffff8011efa9dbb rsp=ffffd00122d4b3f0 rbp=ffffe001dfdb9060
 r8=0000000000000002  r9=000000f4188c8000 r10=0000000000000000
r11=fffff8011e850447 r12=ffffe001e03fb500 r13=ffffe001df75eb40
r14=ffffe001e1fd8010 r15=fffff8011eee2000
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
atikmdag+0xc7dbb:
fffff801`1efa9dbb 488b83a8060000  mov     rax,qword ptr [rbx+6A8h] ds:002b:00000000`000006a8=????????????????
Resetting default scope


CUSTOMER_CRASH_COUNT:  1


DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT


PROCESS_NAME:  System


CURRENT_IRQL:  0


ERROR_CODE: (NTSTATUS) 0xc0000005 - De instructie op 0x%08lx verwijst naar geheugen op 0x%08lx. Een lees- of schrijfbewerking op het geheugen is mislukt: %s.


EXCEPTION_PARAMETER1:  0000000000000000


EXCEPTION_PARAMETER2:  00000000000006a8


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff8035b579138
unable to get nt!MmNonPagedPoolStart
unable to get nt!MmSizeOfNonPagedPoolInBytes
 00000000000006a8 


FOLLOWUP_IP: 
atikmdag+c7dbb
fffff801`1efa9dbb 488b83a8060000  mov     rax,qword ptr [rbx+6A8h]


BUGCHECK_STR:  AV


ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre


LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff8011efa9dbb


STACK_TEXT:  
ffffd001`22d4b3f0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 ffffe001`e1fd8010 : atikmdag+0xc7dbb




SYMBOL_STACK_INDEX:  0


SYMBOL_NAME:  atikmdag+c7dbb


FOLLOWUP_NAME:  MachineOwner


MODULE_NAME: atikmdag


IMAGE_NAME:  atikmdag.sys


DEBUG_FLR_IMAGE_TIMESTAMP:  53508a3c


STACK_COMMAND:  .cxr 0xffffd00122d4a9c0 ; kb


FAILURE_BUCKET_ID:  AV_atikmdag+c7dbb


BUCKET_ID:  AV_atikmdag+c7dbb


ANALYSIS_SOURCE:  KM


FAILURE_ID_HASH_STRING:  km:av_atikmdag+c7dbb


FAILURE_ID_HASH:  {0471d6b8-06e1-47c6-22ba-995dd0010efa}
 
Last edited:

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
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