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BSOD immediately after waking from sleep

  1. #1

    BSOD immediately after waking from sleep


    Hello,
    I've been getting seemingly random BSODs immediately after waking my laptop (Acer Aspire V3-571-6456) from sleep while the screen was down. However, my PC does not crash every time it wakes up. My most common error is KERNEL_DATA_INPAGE_ERROR (oneofmydrivershere.exe). This morning, I received a CRITICAL_PROCESS_DIED. I would appreciate someone pointing me in the right direction. Also, using the tool, it did not give the proper file name to my folder.

    Attachment 63143

    Updated zip:
    Attachment 63879
    Last edited by Ntuttle; 16 Jul 2015 at 23:39.

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,273
    Windows 10 Pro


    Please run the tool again, there are some important files missing.
      My System SpecsSystem Spec

  3. #3


    I have ran it again, and here is the result. I am unsure why there would be files missing.
    Attachment 63917
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Ntuttle ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

    Code:
    KERNEL_DATA_INPAGE_ERROR (7a)The requested page of kernel data could not be read in.  Typically caused by
    a bad block in the paging file or disk controller error. Also see
    KERNEL_STACK_INPAGE_ERROR.
    If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
    it means the disk subsystem has experienced a failure.
    If the error status is 0xC000009A, then it means the request failed because
    a filesystem failed to make forward progress.
    Arguments:
    Arg1: fffff6e000001028, lock type that was held (value 1,2,3, or PTE address)
    Arg2: ffffffffc00000c0, error status (normally i/o status code)
    Arg3: 0000000183ffc880, current process (virtual address for lock type 3, or PTE)
    Arg4: ffffc00000205bc0, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    Let's check the error which is being generated -

    Code:
    1: kd> !error ffffffffc00000c0
    Error code: (NTSTATUS) 0xc00000c0 (3221225664) - This device does not exist.
    I tried checking the dump file but it did not save enough information regarding your hard disk. Furthermore, the ZIP file does not contain all the required information.
    Below is a list of 3rd party drivers present on your system -
    Code:
    **************************Thu Jun 25 20:24:45.857 2015 (UTC + 5:30)**************************
    ccSetx64.sys                Sat May 26 01:04:57 2012 (4FBFDEE1)
    bScsiMSa.sys                Tue Jun 19 04:50:36 2012 (4FDFB7C4)
    IntcDAud.sys                Tue Jun 19 20:10:51 2012 (4FE08F73)
    HECIx64.sys                 Tue Jul  3 03:44:58 2012 (4FF21D62)
    b57xdmp.sys                 Mon Aug 13 23:29:00 2012 (50294064)
    b57xdbd.sys                 Mon Aug 13 23:29:16 2012 (50294074)
    bScsiSDa.sys                Tue Aug 14 23:45:16 2012 (502A95B4)
    iaStorA.sys                 Fri Aug 17 02:02:56 2012 (502D58F8)
    aPs2Kb2Hid.sys              Thu Aug 30 09:10:57 2012 (503EE0C9)
    SynTP.sys                   Fri Nov 30 13:08:37 2012 (50B8627D)
    Smb_driver_Intel.sys        Fri Nov 30 13:10:22 2012 (50B862E6)
    athw8x.sys                  Thu Jan 17 14:45:39 2013 (50F7C13B)
    btfilter.sys                Mon Jan 21 14:49:45 2013 (50FD0831)
    k57nd60a.sys                Wed Jan 30 06:18:55 2013 (51086DF7)
    intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
    avkmgr.sys                  Mon Sep 16 16:44:23 2013 (5236E80F)
    iwdbus.sys                  Fri Mar 14 03:29:14 2014 (53222A32)
    RzFilter.sys                Thu Apr  3 21:09:47 2014 (533D80C3)
    RzDxgk.sys                  Thu Apr  3 21:09:50 2014 (533D80C6)
    RTKVHD64.sys                Wed May 14 15:58:52 2014 (53734564)
    rzendpt.sys                 Mon May 19 12:13:41 2014 (5379A81D)
    rzudd.sys                   Mon May 19 12:13:44 2014 (5379A820)
    rzmpos.sys                  Mon May 19 12:14:13 2014 (5379A83D)
    igdkmd64.sys                Fri Sep 26 19:12:04 2014 (54256D2C)
    avnetflt.sys                Thu Nov 20 23:24:02 2014 (546E2ABA)
    avgntflt.sys                Mon May 18 21:17:12 2015 (555A0980)
    avipbb.sys                  Tue May 19 11:16:31 2015 (555ACE37)
    http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
    http://www.carrona.org/drivers/driver.php?id=bScsiMSa.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=b57xdmp.sys
    http://www.carrona.org/drivers/driver.php?id=b57xdbd.sys
    http://www.carrona.org/drivers/driver.php?id=bScsiSDa.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=aPs2Kb2Hid.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=avkmgr.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=RzFilter.sys
    http://www.carrona.org/drivers/driver.php?id=RzDxgk.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys
    http://www.carrona.org/drivers/driver.php?id=rzmpos.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=avnetflt.sys
    http://www.carrona.org/drivers/driver.php?id=avgntflt.sys
    http://www.carrona.org/drivers/driver.php?id=avipbb.sys





    I would suggest you to run the Hard Drive Diagnostics using the below guide -
    http://carrona.org/hddiag.html

    Furthermore, kindly upload the ZIP file generated by the below Tool. I would need the MSINFO32 report generated by it -
    http://omgdebugging.com/msinfo-zipper/

    It is very much possible that this problem is being caused by a faulty connection (Between Motherboard <-> Hard Disk).

    Let me know how it goes ^_^

    -Pranav
      My System SpecsSystem Spec

  5. #5


    Ok, I've ran SeaTools and all tests came back positive. I still need to do a long generic one, but I'll wait to do it overnight as I use this PC a lot. Running the tool you linked gave me the following .zip, hopefully with all you need.
    Attachment 64009

    Thanks again
      My System SpecsSystem Spec

  6. #6


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Ntuttle ^_^,

    Did you experience more BSODs? Kindly let me know the results of the long generic test. The zipped file which you uploaded shows applications crashing and hanging (I saw huge number of entries regarding the Avira and Skydrive) . There are other entries as well which say that the applications are hanging or crashing but did not list their names. Could you please tell me how your system is behaving? Like when it does not BSOD, do you see freezing or application crashes?


    If you are receiving more of these crashes, please follow the BSOD Instructions again and then upload the dump files so that I can check them one more time.


    Really sorry for the delay

    -Pranav
      My System SpecsSystem Spec

  7. #7


    Hey Pranav,

    I haven't experienced any new BSODs for a while, the problem seems to come back in packs. As you can see by my .dmps, I had tons of crashes in December through March, then they stopped. I only had one in May until I got another series of crashes in June. As I am typing this, the long generic test is running. I should have the results later today. As for applications hanging, I did notice that SkyDrive crashes fairly often on startup, but I haven't noticed many other crashes. Other ones may be Java or Firefox. Usually my system runs slowly while it experiences the string of BSODs. When it runs normally, it's great. Right now there is no problem with my computer other than those BSODs. I don't notice any difference when it is not crashing every couple days.

    Thanks again for the help,
    Ntuttle
      My System SpecsSystem Spec

  8. #8


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Great. Keep me posted on the long generic test

    Also, if you don't mind, could you please run the tool below and upload the ZIP file generated by it (It is in BETA)? If you do decide to run it and experience any crash, I would really appreciate if you could just post the screenshot of the crash -

    [BETA] BSOD Inspector


    There are many reports missing in the ZIP file attached and I would like to know the number of updates you have installed.


    Let me know how it goes ^_^

    -Pranav
      My System SpecsSystem Spec

  9. #9


    Hey again Pranav,
    When I run it, I get this error: Screenshot by Lightshot. I could give you a list of what updates I have in Control Panel, though.

    -Ntuttle
      My System SpecsSystem Spec

  10. #10


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by Ntuttle View Post
    Hey again Pranav,
    When I run it, I get this error: Screenshot by Lightshot. I could give you a list of what updates I have in Control Panel, though.

    -Ntuttle
    Aah thanks for reporting it. axe0 is also experiencing this same error. Yea, please tell me the number of updates installed on your system. Once again thanks for testing it


    -Pranav
      My System SpecsSystem Spec

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