Windows 8 and 8.1 Forums


BSODs after using the 'Reset your PC' function

  1. #1


    Posts : 3
    Windows 8

    BSODs after using the 'Reset your PC' function


    Hello everyone, earlier today I made a mistake and got some adware on my computer. Some of it was particularly persistent and I wasn't particularly attached to any of the files on my computer so I used the built-in Reset feature (the one that says "Remove everything and reinstall Windows" and deletes everything but the OS) to get rid of it (I would have used System Restore but it continually provided errors). It got rid of the adware, everything was going great, until I got a BSOD. I figured it was because I hadn't managed to install all the drivers yet, but more came even after I had my drivers in place. Unfortunately I started a chkdsk before I remembered that I forgot to attach the dm_log_collector results; I will attach them in a reply to this thread as soon as I can. Thank you in advance for any help you can give.
    Last edited by TheSlime; 19 Jun 2015 at 00:46.

      My System SpecsSystem Spec

  2. #2


    Posts : 3
    Windows 8


    Attachment 62844

    Sorry it took so long, but here are the results of dm_log_collector. Chkdsk broke Windows completely, even the various built-in recovery tools, and I had to recover using a recovery USB made from my laptop.
      My System SpecsSystem Spec

BSODs after using the 'Reset your PC' function
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