Windows 8 and 8.1 Forums

dm_log_collector.exe sometimes creates empty Zip files

  1. #1

    Posts : 6
    Microsoft Windows 8.1 Pro with Media Center 64-bit [Version 6.3.9600]

    dm_log_collector.exe sometimes creates empty Zip files

    Sometimes dm_log_collector.exe creates very tiny, apparently empty Zip files. Other times it seems to work fine. When it doesn't work properly, sometimes the source SFdebugFiles folder can be found either on the Desktop or in the Recycle Bin and a Zip file can be created manually. Other times, the SFdebugFiles folder is nowhere to be found and one has to run dm_log_collector.exe again and hope for the best.

    No doubt the kind people who analyze the materials submitted in this forum are often busy with pressing personal and professional obligations and cannot immediately render assistance; however, if perchance my post at BSOD APC_INDEX_MISMATCH ntoskrnl.exe has slipped through the cracks, I'd like to bring it to someone's attention.

    Thanks very much.

      My System SpecsSystem Spec

  2. #2

    Posts : 2,097
    Windows 8.1 Industry Pro B-)

    Hi Animadversor ^_^,

    Really sorry that your thread was not answered very quickly. We are shorthanded here and there are not many BSOD Analysts

    We are aware of the problem with the DM Log Collector Tool and hence I have created a new utility to solve this, although it is still in BETA. You can find it in the below thread -
    [BETA] BSOD Inspector

    Feel free to test it and report back in case of any problems

      My System SpecsSystem Spec

dm_log_collector.exe sometimes creates empty Zip files
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