BSOD when awaking PC from standby

sonstwas

New Member
Messages
13
Location
Germany
Hi there,

although I hoped, that I wouldn't need my account again, it looks like I'm having BSODs again (probably not related to the old ones). :/

So, my PC goes automatically to standby after 10 minutes. During the last few days it awoke from standby but shortly after that it crashed and rebooted (*beep*).

I experienced a few other issues, which might be related:
1) sometimes when awaking from standby, the monitor doesnt go back online (switching through Win+P helps),
2) sometimes when awaking from standby, USB devices dont go back online (mouse and keyboard; plugging them out and in again does not help).

I have the serious suspicion that these issues are related to the motherboard. The main reason for this is that just a few minutes ago my ethernet port stopped working (after awaking the PC from standby, multiple restarts didnt help).
The cable and the rest of the LAN setup seem to work fine on other devices (tried with a laptop, currently surfing with an extra ethernet card).

So, my question is: Is this a hardware related issue or a software related issue?

My system:
- Motherboard: Gigabyte GA-Z97P-D3
- CPU: Intel i5-4460
- GPU: Asus AMD R9 270X
- 8GB RAM
- Win 8.1 x64 (with all updates)

I have attached the zip created by the DM Log Collector (as mentioned here:
http://www.eightforums.com/bsod-crashes-debugging/10685-blue-screen-death-bsod-posting-instructions.html). There might be a few older memory dumps included, I dont know if there are still relevant (had a different GPU about a year ago which caused BSODs too). If you need any other informations, just ask :)

Hope you can help.

Greeting,
sonstwas
 

My Computer

System One

  • OS
    Win8.1 x64
    Computer type
    PC/Desktop
    CPU
    Intel i5-4460
    Motherboard
    Gigabyte GA-Z97P-D3
    Memory
    8GB
    Graphics Card(s)
    Asus AMD R9 270X
    Hard Drives
    Samsung 1TB
All of your dumps are blaming your ATI driver, both 0xF7 (where the driver has overran a stack-based buffer) and 0x9F (where the driver is causing a power state failure).

Code:
2: kd> lmvm atikmpag
start             end                 module name
fffff800`02012000 fffff800`020b2000   atikmpag T (no symbols)           
    Loaded symbol image file: [COLOR=#0000ff]atikmpag.sys[/COLOR]
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        [COLOR=#ff0000]Fri Dec 06 20:21:45 2013[/COLOR] (52A231D9)
    CheckSum:         0009FEFF
    ImageSize:        000A0000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

The driver is old, download the latest driver for your card from here and save it to your desktop. Download DDU and follow Display Driver Uninstaller: How to use - Windows 7 Help Forums to remove all traces of your current driver. Reboot and install the downloaded driver. Test and report back.
 

My Computer

System One

  • OS
    Win7 Pro x64 | Win8.1 Pro x64 VM | Win 10TP x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    i7-4790k
    Motherboard
    ASUS Sabertooth Z87 (BIOS 2004)
    Memory
    8GB Kingston HyperX Genesis @1600MHz
    Graphics Card(s)
    EVGA GTX 980 Classified
    Sound Card
    Onboard Realtek
    Monitor(s) Displays
    Samsung S24B300
    Screen Resolution
    1920 x 1080
    Hard Drives
    Intel 520 Series 240GB SSD /
    Samsung 850 EVO 120GB SSD /
    2TB WD Caviar Black /
    2TB WD Caviar Black /
    2TB WD Caviar Green
    PSU
    Corasiar HX 850-80 Gold Modular
    Case
    Cooler Master Silencio 650
    Cooling
    Corsair H80i + 2x SP120s + 2x Noctua intakes
    Keyboard
    Microsoft Sidewinder X4
    Mouse
    Gigabyte M6900
    Internet Speed
    152Mb/s
    Browser
    Firefox
    Antivirus
    F-Secure
Hi Boozad,

I followed your instructions and uninstalled the driver using the Driver Uninstaller. I have then installed the "Omega 14.12" driver.

Just a few minutes ago, I had another Bluescreen.

According to WinDbg the last BSOD was again caused by some ATI-driver:
Probably caused by : atikmdag.sys ( atikmdag+13c32f )

Any further suggestions how to solve this?
 

My Computer

System One

  • OS
    Win8.1 x64
    Computer type
    PC/Desktop
    CPU
    Intel i5-4460
    Motherboard
    Gigabyte GA-Z97P-D3
    Memory
    8GB
    Graphics Card(s)
    Asus AMD R9 270X
    Hard Drives
    Samsung 1TB
I've just another two bluescreen, which seem to be related to atikmdag.sys (24.07. and 26.07.).

Is this more of a generic driver problem or is there anything I can do?
 

My Computer

System One

  • OS
    Win8.1 x64
    Computer type
    PC/Desktop
    CPU
    Intel i5-4460
    Motherboard
    Gigabyte GA-Z97P-D3
    Memory
    8GB
    Graphics Card(s)
    Asus AMD R9 270X
    Hard Drives
    Samsung 1TB
Hi sonstwas ^_^,

Have you tried installing the driver from the driver CD which you would have got when you purchased the Graphics Card?

If you are still crashing, please reply back to this thread.


-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
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