BSOD - DRIVER_POWER_STATE_FAILURE (9f)

sabres431 · Jun 13, 2015

I have 2 Dell machines, a Latitude 6430 and an Alienware Aurora. They both are getting this BSOD. This happens mainly on shutdown but also when trying to sleep or hibernate. I turned hibernate off on the Alienware and this problem still occurs. Since both machines are getting this BSOD they must have something in common, I just can't figure out what it is. Any help would be greatly appreciated. The Dump logs for both computers are attached.

View attachment 62653

View attachment 62680

derekimo · Aug 5, 2015

Sorry for such a delay, we are pretty short handed at the moment.

Your second upload is an empty folder (KURT-WIN8)

The first is pointing to your VPN software driver,

Code:

BugCheck 9F, {3, ffffe0003955ce50, fffff803a8b1d960, ffffe0003f599e10}

Unable to load image \SystemRoot\system32\DRIVERS\dsNcAdpt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dsNcAdpt.sys

Code:

Loaded symbol image file: dsNcAdpt.sys
    Image path: \SystemRoot\system32\DRIVERS\dsNcAdpt.sys
    Image name: dsNcAdpt.sys
    Timestamp:        Fri Jan 25 17:11:02 2013 (51032D26)
    CheckSum:         0000FCC7
    ImageSize:        0000D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

You can see if there's an update,

https://www.juniper.net/customers/support/

sabres431 · Aug 6, 2015

Here's the second file again. I'm still having the blue screen on my laptop. The desktop seems okay now.

derekimo · Aug 6, 2015

This is a well known troublemaker,

Code:

Unable to load image \??\C:\Program Files (x86)\BlueStacks\HD-Hypervisor-amd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for HD-Hypervisor-amd64.sys
*** ERROR: Module load completed but symbols could not be loaded for HD-Hypervisor-amd64.sys
 HD_Hypervisor_amd64+0x8c20

Try uninstalling Blue Stacks.

Your Nvidia driver also got flagged in one dump,

Code:

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x1a6770
Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        [COLOR="#FF0000"]Wed Jul 22 17:15:19 2015 [/COLOR](55B03217)
    CheckSum:         00AAF49B
    ImageSize:        00AE8000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

I notice this is a W10 system too, just try removing BlueStacks for now, those are the only things out of the four dumps jumping out right now.

BSOD - DRIVER_POWER_STATE_FAILURE (9f)

sabres431

New Member

My Computer

System One

derekimo

Moderator

My Computer

System One

sabres431

New Member

My Computer

System One

derekimo

Moderator

My Computer

System One