x3 BSOD? Ayi yi yi. 0x0000009f + 0x0000000a

noodlepaper

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Didn't see a post specific to my combination of problems so I apologize if it's a duplicate and I have missed it when combing through. Got three different blue screens since the beginning of June on a brand new laptop.

BSOD 1 - DRIVER_POWER_STATE_FAILURE: I did not see this one but I am sure this is when it happened: hit the power button, closed the lid, took a trip to the store, came back to a scorching laptop (as in 'do not touch without gloves, yo' kind of hot). Waited until the next day to start it up and see if it was alive. It has seemed fine thus far, if a little hot (but I wouldn't know, I didn't use it much before this BSOD as I'd just bought it).

BSOD 2 - DRIVER_POWER_STATE_FAILURE: Not doing much, just some internet browsing if I remember right.

BSOD 3 - IRQL_NOT_LESS_OR_EQUAL: Doing some resource-heavy stuff in Illustrator, Photoshop, and some coding. Everything seemed fine then I accidentally clicked some Windows 8 pre-installed start tab for travel. Thanks, useless pre-installed travel.. thing, whatever you are.

I've had this PC since June 2nd. Haven't done much to it, only installed my Creative Cloud suite programs, Steam, Spotify, and some code editing programs. I'm not too computer savvy when concerning non-web related things, so here is the laptop type and model number.. ASUS GL551JW-DS71. I don't know what all specs to include.

And finally, the dump file. Yes.. I named it Fancy Duck. It is a fancy little duck of a laptop. View attachment 62618

Any help would be appreciated!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    ASUS GL551JW-DS71
    CPU
    Intel Core i7-4720HQ 2.6 GHz
    Memory
    16GB DDR3L
    Graphics Card(s)
    NVIDIA GeForce GTX 960M
    Screen Resolution
    1920 x 1080
    Hard Drives
    1TB 7200RPM
Hi,


I am extremely sorry that this thread was not attended to. There are not many people in this field.


In case you still require help, kindly respond to this thread and I will be notified via email and you should expect a response from me in 48 hours.


Regards,
Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
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