BSOD turning off airplane mode, in airplane mode no BSOD

Hello,

Before I start my Thread i apologize for me English, It is just from google translate.

My girlfriend's laptop had been a BSOD. This includes the kernel power Event ID 41. This issue seems to be the WiFi driver. Now I want to update it, but that is not the current problem. If I take the laptop out of airplane mode, the screen flickers blue and I can do nothing. If the laptop on airplane mode, nothing happens and operates the laptop normally.


How can I solve this problem? If Annex I added the ZIP file of the dm_log_collector. I hope to have sufficiently informed you with this.

Hi,


I am extremely sorry that this thread was not attended to. There are not many people in this field


In case you still require help, kindly respond to this thread and I will be notified via email and you should expect a response from me in 48 hours.


Regards,
Pranav