Im facing "Unexpected kernel mode trap BSOD" during windows update. I came to know that reason for this issue is, bsnl evdo usb modem driver "UE 100 1xEVDO USB modem" (Prithvi bsnl cdma evdo usb modem). But I cannot find latest driver for this driver. Every place the same version driver is available for download. Is any body found solution/(latest driver) for this issue?. Is there any alternative?
I have attached minicrash dump in this url,
http://www.mediafire.com/download/f9xg6kb4egwb644/dell-dump.zip
I have attached screen shot of driver details.
View attachment 62501
I cannot do windows upgrade due to this. Guys, Please help me to solve this.
Machine details:
Dell Inspiration 15
Windows 8.1 x64
6GB RAM
problematic driver: UE 100 1xEVDO USB modem(VIA_USB_SER.sys USB2SER/MDM from VIA Telecom)
I have attached minicrash dump in this url,
http://www.mediafire.com/download/f9xg6kb4egwb644/dell-dump.zip
I have attached screen shot of driver details.
View attachment 62501
I cannot do windows upgrade due to this. Guys, Please help me to solve this.
Machine details:
Dell Inspiration 15
Windows 8.1 x64
6GB RAM
problematic driver: UE 100 1xEVDO USB modem(VIA_USB_SER.sys USB2SER/MDM from VIA Telecom)
My Computer
System One
-
- OS
- Windows 8.1