Windows 8 and 8.1 Forums


Laptop freezes randomly Windows 8.1

  1. #1


    Posts : 4
    Windows 8.1

    Laptop freezes randomly Windows 8.1


    I've already tested the memory with no errors, im sure its not a software issue as I had these freezes on windows 7, and yet upgrading to windows 8.1 on clean install didn't fix the problem. What else could be causing the problem. They happen quite rarely, of 2 week intervals maybe, unpredictable, so its hard to tell whether it stops...

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi,


    I am extremely sorry that this thread was not attended to. There are not many people in this field


    In case you still require help, kindly respond to this thread and I will be notified via email and you should expect a response from me in 48 hours.


    Regards,
    Pranav
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8.1


    Quote Originally Posted by blueelvis View Post
    Hi,


    I am extremely sorry that this thread was not attended to. There are not many people in this field


    In case you still require help, kindly respond to this thread and I will be notified via email and you should expect a response from me in 48 hours.


    Regards,
    Pranav
    Yes please. The problem persists, now even on windows 10. The freeze happens usually when I'm not touching the laptop, like watching youtube videos, or some movies (NOT idle), and when I close the lid (NOT set to sleep or shutdown when lid is closed). So its all in the same realm - when I'm not actively interacting with my laptop.
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Blakstar ^_^,

    If the freezing is continuing even after the upgrade to Windows 10 (Did you do a clean install?) , there is a high chance that the problem is related to the hardware. Kindly follow the below instructions and upload the ZIP file with your next post (Even though you are not experiencing any BSODs) -

    Blue Screen of Death (BSOD) Posting Instructions


    -Pranav
      My System SpecsSystem Spec

Laptop freezes randomly Windows 8.1
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