Windows 8 and 8.1 Forums


  1. #1

    Posts : 14
    Win 8 Pro ITA


    Always the same BSOD. Latest time when I was watching on Firefox. BSOD, PC reboots, I reopened the same url, play and ... same BSOD at the same time !
    Last edited by johnwook; 06 Jun 2015 at 08:32.

      My System SpecsSystem Spec

  2. #2

    Posts : 2,097
    Windows 8.1 Industry Pro B-)

    Hi Johnwook ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

    This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem.

    Let's check the exception address -
    2: kd> .exr 0xffffd000faef41b8
    ExceptionAddress: fffff80171d8f12b (atikmdag+0x00000000000c512b)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 0000000000000000
       Parameter[1]: 00000000000006a8
    Attempt to read from address 00000000000006a8
    So, according to the dump file, the system crashed because the ATI Driver tried to perform a MOVe operation with illegal pointers and hence the Access Violation.

    Below is a list of 3rd party drivers present on your system -
    **************************Fri Jun  5 20:12:33.491 2015 (UTC + 5:30)**************************
    teamviewervpn.sys    Thu Dec 13 14:52:09 2007 (4760F9C1)
    truecrypt.sys        Tue Feb  7 14:39:36 2012 (4F30EA50)
    tos_sps64.sys        Mon Jun 18 06:51:30 2012 (4FDE829A)
    TVALZFL.sys          Sun Jul 22 03:59:07 2012 (500B2D33)
    TVALZ_O.SYS          Thu Jul 26 04:53:25 2012 (50107FED)
    tdcmdpst.sys         Thu Jul 26 05:11:48 2012 (5010843C)
    AmdAS4.sys           Thu Feb  7 14:45:21 2013 (511370A9)
    appexDrv.sys         Thu Apr 11 01:25:54 2013 (5165C3CA)
    AmUStor.SYS          Mon May 27 14:38:18 2013 (51A32282)
    AtihdWB6.sys         Sun Jun 23 07:49:48 2013 (51C65B44)
    L1C63x64.sys         Tue Jul 16 12:26:31 2013 (51E4EE9F)
    Apfiltr.sys          Fri Jul 19 11:19:54 2013 (51E8D382)
    btfilter.sys         Fri Aug  9 15:11:27 2013 (5204B947)
    stwrt64.sys          Fri Aug 16 15:56:26 2013 (520DFE52)
    tosrfec.sys          Thu Oct 31 08:50:55 2013 (5271CC97)
    Thotkey.sys          Thu Oct 31 13:44:01 2013 (52721149)
    atikmpag.sys         Wed Apr 23 07:02:33 2014 (53571831)
    atikmdag.sys         Wed Apr 23 08:07:23 2014 (53572763)
    athwbx.sys           Fri Oct 17 12:46:51 2014 (5440C263)
    **************************Fri May 30 22:28:09.364 2014 (UTC + 5:30)**************************
    ssadwh.sys           Wed Jun 30 18:54:36 2010 (4C2B4594)
    ssadcm.sys           Wed Jun 30 19:04:04 2010 (4C2B47CC)
    athwbx.sys           Fri Aug 16 08:43:28 2013 (520D98D8)
    atikmpag.sys         Sat Dec  7 01:51:45 2013 (52A231D9)
    atikmdag.sys         Sat Dec  7 02:49:43 2013 (52A23F6F)
    AmdAS4.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    Kindly follow the below steps -

    1. For laptops, it is strongly recommended to install the graphics drivers provided by the manufacturer since they make special tweaks with the drivers. Kindly download the Display Driver Uninstaller from this **LINK** and then uninstall the currently installed ATI Driver. Once it has uninstalled, reboot the system. After the system has restarted, download the driver from this **LINK** and then install it.
    2. Kindly uninstall TeamViewer VPN and Truecrypt as they are known to cause problems.

    Let me know how it goes ^_^
      My System SpecsSystem Spec

  3. #3

    Posts : 14
    Win 8 Pro ITA

    I did everything, except truecrypt uninstall. Now it seems stable. If I get new BSOD, I'll try uninstalling Truecrypt.

    Thank you for your help!
      My System SpecsSystem Spec

  4. #4

    Posts : 2,097
    Windows 8.1 Industry Pro B-)

    Quote Originally Posted by johnwook View Post
    I did everything, except truecrypt uninstall. Now it seems stable. If I get new BSOD, I'll try uninstalling Truecrypt.

    Thank you for your help!
    Sure thing. Let me know in case of any problems ^_^

      My System SpecsSystem Spec

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