BSOD on Asus ROG Laptop

Myshuno · Jun 4, 2015

Hi everyone,

Apologies for the vague title; my BSODs never seem to happen for any reason in particular. This morning alone I started up my laptop and it gave me the BSOD twice without me even using the laptop yet.

These have been occurring since I purchased my laptop around a year ago, it'll often happen multiple times a day. I don't do anything overly strenuous on my laptop, I play The Sims 4 and muck around with Photoshop.

Thanks in advance for any help! Let me know if you need any more information.

blueelvis · Jun 6, 2015

Hi Myshuno & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

Code:

**************************Thu Jun  4 05:41:01.437 2015 (UTC + 5:30)**************************Loading Dump File [C:\SysnativeBSODApps\060415-17968-01.dmp]
 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
 
Built by: 9600.17736.amd64fre.winblue_r9.150322-1500
 
System Uptime: 0 days 1:04:00.157
 
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+adbe )
 
BugCheck 133, {1, 1e00, 0, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000133]DPC_WATCHDOG_VIOLATION (133)[/url]
 
Arguments: 
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
	DISPATCH_LEVEL or above. The offending component can usually be
	identified with a stack trace.
Arg2: 0000000000001e00, The watchdog period.
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x133_ISR_nt!_??_::FNODOBFM::_string_
 
CPUID:        "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
 
MaxSpeed:     2400
 
CurrentSpeed: 2394
 
  BIOS Version                  G750JW.207
 
  BIOS Release Date             05/23/2013
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  G750JW
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jun  4 04:36:30.797 2015 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\060415-19390-01.dmp]
 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
 
Built by: 9600.17736.amd64fre.winblue_r9.150322-1500
 
System Uptime: 0 days 1:13:05.518
 
Probably caused by : ntkrnlmp.exe ( nt!KiSystemCall64+75 )
 
BugCheck 50, {ffffd001f8540c00, 1, fffff8035a17b275, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
 
Arguments: 
Arg1: ffffd001f8540c00, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff8035a17b275, If non-zero, the instruction address which referenced the bad memory
	address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  nvstreamsvc.ex
 
FAILURE_BUCKET_ID:  AV_nt!KiSystemCall64
 
CPUID:        "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
 
MaxSpeed:     2400
 
CurrentSpeed: 2394
 
  BIOS Version                  G750JW.207
 
  BIOS Release Date             05/23/2013
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  G750JW
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jun  4 03:22:49.829 2015 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\060415-19250-01.dmp]
 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
 
Built by: 9600.17736.amd64fre.winblue_r9.150322-1500
 
System Uptime: 0 days 14:00:17.549
 
*** WARNING: Unable to verify timestamp for Ntfs.sys
 
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
 
Probably caused by : hardware ( Ntfs+24f40 )
 
BugCheck 24, {b500190645, ffffd000243b1a38, ffffd000243b1240, fffff8018fc29f40}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000024]NTFS_FILE_SYSTEM (24)[/url]
 
Arguments: 
Arg1: 000000b500190645
Arg2: ffffd000243b1a38
Arg3: ffffd000243b1240
Arg4: fffff8018fc29f40
PROCESS_NAME:  vpnclient_x64.
 
BUGCHECK_STR:  0x24
 
FAILURE_BUCKET_ID:  IP_MISALIGNED
 
CPUID:        "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
 
MaxSpeed:     2400
 
CurrentSpeed: 2394
 
  BIOS Version                  G750JW.207
 
  BIOS Release Date             05/23/2013
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  G750JW
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun  3 13:21:57.824 2015 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\060315-18906-01.dmp]
 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
 
Built by: 9600.17736.amd64fre.winblue_r9.150322-1500
 
System Uptime: 0 days 13:02:19.544
 
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+23a )
 
BugCheck A, {0, 2, 1, fffff8029a8beb7b}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
 
Arguments: 
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8029a8beb7b, address which referenced memory
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  ptcore.exe
 
FAILURE_BUCKET_ID:  AV_nt!KiPageFault
 
CPUID:        "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
 
MaxSpeed:     2400
 
CurrentSpeed: 2394
 
  BIOS Version                  G750JW.207
 
  BIOS Release Date             05/23/2013
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  G750JW
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun  3 00:19:10.840 2015 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\060315-18828-01.dmp]
 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
 
Built by: 9600.17736.amd64fre.winblue_r9.150322-1500
 
System Uptime: 0 days 4:41:56.561
 
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+37ea3 )
 
BugCheck 1A, {8886, fffffa8004ed40d0, fffffa8004ed28a0, 201}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
 
Arguments: 
Arg1: 0000000000008886, The subtype of the bugcheck.
Arg2: fffffa8004ed40d0
Arg3: fffffa8004ed28a0
Arg4: 0000000000000201
BUGCHECK_STR:  0x1a_8886
 
PROCESS_NAME:  svchost.exe
 
FAILURE_BUCKET_ID:  0x1a_8886_nt!_??_::FNODOBFM::_string_
 
CPUID:        "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
 
MaxSpeed:     2400
 
CurrentSpeed: 2394
 
  BIOS Version                  G750JW.207
 
  BIOS Release Date             05/23/2013
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  G750JW
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun  2 19:36:37.661 2015 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\060315-22140-01.dmp]
 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
 
Built by: 9600.17736.amd64fre.winblue_r9.150322-1500
 
System Uptime: 0 days 5:07:02.380
 
Probably caused by : ntkrnlmp.exe ( nt!KiRetireDpcList+723 )
 
BugCheck A, {0, 2, 0, fffff80017527503}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
 
Arguments: 
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80017527503, address which referenced memory
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  AV_nt!KiRetireDpcList
 
CPUID:        "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
 
MaxSpeed:     2400
 
CurrentSpeed: 2394
 
  BIOS Version                  G750JW.207
 
  BIOS Release Date             05/23/2013
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  G750JW
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun  2 14:29:04.497 2015 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\060215-19890-01.dmp]
 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
 
Built by: 9600.17736.amd64fre.winblue_r9.150322-1500
 
System Uptime: 0 days 2:40:06.217
 
Probably caused by : ntkrnlmp.exe ( nt!ExFreePoolWithTag+9d )
 
BugCheck 3B, {c0000005, fffff801a351653d, ffffd00187a4dbe0, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
 
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff801a351653d, Address of the instruction which caused the bugcheck
Arg3: ffffd00187a4dbe0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  nvstreamsvc.ex
 
FAILURE_BUCKET_ID:  0x3B_nt!ExFreePoolWithTag
 
CPUID:        "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
 
MaxSpeed:     2400
 
CurrentSpeed: 2394
 
  BIOS Version                  G750JW.207
 
  BIOS Release Date             05/23/2013
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  G750JW
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun  2 11:48:35.466 2015 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\060215-22781-01.dmp]
 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
 
Built by: 9600.17736.amd64fre.winblue_r9.150322-1500
 
System Uptime: 0 days 0:11:44.185
 
Probably caused by : ntkrnlmp.exe ( nt!KiRetireDpcList+a5c )
 
BugCheck A, {ffffe001, 2, 0, fffff8010b11c83c}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
 
Arguments: 
Arg1: 00000000ffffe001, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8010b11c83c, address which referenced memory
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  AV_nt!KiRetireDpcList
 
CPUID:        "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
 
MaxSpeed:     2400
 
CurrentSpeed: 2394
 
  BIOS Version                  G750JW.207
 
  BIOS Release Date             05/23/2013
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  G750JW
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun  2 11:36:18.196 2015 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\060215-19875-01.dmp]
 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
 
Built by: 9600.17736.amd64fre.winblue_r9.150322-1500
 
System Uptime: 0 days 18:11:40.915
 
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
 
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 
Probably caused by : nvlddmkm.sys ( nvlddmkm+1964a4 )
 
BugCheck A, {ffffd00061087980, 2, 0, fffff803716ba878}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
 
Arguments: 
Arg1: ffffd00061087980, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff803716ba878, address which referenced memory
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  AV_nvlddmkm+1964a4
 
CPUID:        "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
 
MaxSpeed:     2400
 
CurrentSpeed: 2394
 
  BIOS Version                  G750JW.207
 
  BIOS Release Date             05/23/2013
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  G750JW
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Below is a list of 3rd party drivers present on your system -

Code:

**************************Thu Jun  4 05:41:01.437 2015 (UTC + 5:30)**************************
[COLOR=#ff0000][B][U]OpenHardwareMonitor.sys                          Sat Jul 26 18:59:37 2008 (488B26C1)[/U][/B][/COLOR]
[COLOR=#ff0000][B][U]ASMMAP64.sys                                     Thu Jul  2 14:43:26 2009 (4A4C7A36)[/U][/B][/COLOR]
[COLOR=#0000ff][B][U]npf.sys                                          Fri Jun 25 22:20:58 2010 (4C24DE72)[/U][/B][/COLOR]
[COLOR=#8b4513][B][U]atkwmiacpi64.sys                                 Wed Sep  7 07:14:52 2011 (4E66CC94)[/U][/B][/COLOR]
[COLOR=#ff0000][B][U]AiCharger.sys                                    Fri Sep 23 07:34:40 2011 (4E7BE938)[/U][/B][/COLOR]
GEARAspiWDM.sys                                  Fri May  4 01:26:17 2012 (4FA2E2E1)
btwl2cap.sys                                     Thu Jul 26 20:44:41 2012 (50115EE1)
kbfiltr.sys                                      Thu Aug  2 08:52:22 2012 (5019F26E)
HECIx64.sys                                      Tue Dec 18 01:02:21 2012 (50CF7345)
ETD.sys                                          Wed Apr 10 16:06:40 2013 (516540B8)
btwavdt.sys                                      Thu Apr 18 22:57:13 2013 (51702CF1)
btwaudio.sys                                     Thu Apr 18 22:59:23 2013 (51702D73)
btwrchid.sys                                     Thu Apr 18 22:59:40 2013 (51702D84)
iaStorA.sys                                      Tue Apr 23 01:08:05 2013 (5175919D)
RTKVHD64.sys                                     Tue May 14 19:15:12 2013 (51923FE8)
bcmwl63a.sys                                     Sat Jun  1 10:29:47 2013 (51A97FC3)
L1C63x64.sys                                     Tue Jul 16 12:26:31 2013 (51E4EE9F)
bcbtums.sys                                      Wed Aug  7 20:41:22 2013 (5202639A)
intelppm.sys                                     Thu Aug 22 14:16:35 2013 (5215CFEB)
btwampfl.sys                                     Sat Aug 31 00:02:26 2013 (5220E53A)
AsHIDSwitch64.sys                                Tue Oct  8 07:15:17 2013 (525363AD)
ptun0901.sys                                     Fri Apr 25 00:14:45 2014 (53595B9D)
nvvad64v.sys                                     Thu Sep  4 22:40:48 2014 (54089D18)
NvStreamKms.sys                                  Sat Sep  6 10:07:11 2014 (540A8F77)
nvhda64v.sys                                     Thu Oct  9 22:32:27 2014 (5436BFA3)
[COLOR=#ffa500][B][U]{97a224e4-fe41-4078-b1ef-069fe8cd6d9f}Gw64.sys   Sun Mar  1 05:37:34 2015 (54F25846)[/U][/B][/COLOR]
Neo_VPN.sys                                      Fri Mar 27 16:33:47 2015 (55153913)
nvlddmkm.sys                                     Thu Apr  9 02:02:37 2015 (55259065)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jun  4 04:36:30.797 2015 (UTC + 5:30)**************************
btwpanfl.sys                                     Tue Jan  1 03:12:33 2013 (50E206C9)

Kindly remove the software/ASUS Bloatware associated with the driver files highlighted in RED. Please be extra careful with the ATK Driver since you need to update it from this **LINK**. Kindly remove the drivers in RED.
Please disable NVIDIA Streaming Service using this **GUIDE**.
You have got Adware on your system. Kindly install MalwareBytes and get rid of it.

Let me know how it goes ^_^

-Pranav

BSOD on Asus ROG Laptop

Myshuno

New Member

My Computer

System One

blueelvis

OMG Debugger!

My Computer

System One