Windows 8 and 8.1 Forums

BSOD - Log attached below

  1. #1


    SC
    Posts : 4
    Windows 8.1

    BSOD - Log attached below




    This usually happens when I'm watching a video fullscreen on YouTube for example. The audio will freeze until it restarts. Malwarebytes, AVG, and SpyBot have found nothing nor did they fix the problem. I had installed a subscription copy of Office 365 about a week ago, got a BSOD, and uninstalled it because that fixed my issue the last time I got a BSOD. It didn't fix it this time as I've just gotten two in the past two hours.
    Last edited by Thoma9; 13 Jun 2015 at 16:21.

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Thoma9 & Welcome to the forums ^_^,

    Sadly, there are no dump files in the ZIP File which you have attached. But, according to the log files, a memory dump was saved at the location - "C:\Windows\Memory.DMP". Kindly compress this file and upload it using a 3rd party file hoster like MediaFire, OneDrive since it's size might be big.


    Let me know how it goes ^_^


    -Pranav
      My System SpecsSystem Spec

  3. #3


    SC
    Posts : 4
    Windows 8.1


    Uh, funny thing. That file isn't there. I even got it to show hidden files and there's no memory.dmp at that address. A local disk search didn't find anything either.
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by Thoma9 View Post
    Uh, funny thing. That file isn't there. I even got it to show hidden files and there's no memory.dmp at that address. A local disk search didn't find anything either.
    Well that is strange because the log files indicate it. Are you using any cleaner software like CCleaner? Asking because they tend to delete these dump files...
      My System SpecsSystem Spec

  5. #5


    SC
    Posts : 4
    Windows 8.1


    I do, and I did. I'm pretty sure that it deleted it. Good news is that now the audio or video just stutters a little at most and doesn't completely freeze and crash everything. Also for some reason since I registered my free copy of W10, it didn't install any Windows Updates automatically so I had about eight that I got taken care of. I'm tempted to mark this solved and remember to not run CCleaner if it happens again.
      My System SpecsSystem Spec

  6. #6


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Thoma9 ^_^,

    Keeping the Windows up to date solves most of the problems as I have seen. In case of any further problems, kindly do not hesitate to post back ^_^.



    -Pranav
      My System SpecsSystem Spec

  7. #7


    SC
    Posts : 4
    Windows 8.1


    It has worked so far, knock on wood. Thank you, though!
      My System SpecsSystem Spec

  8. #8


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by Thoma9 View Post
    It has worked so far, knock on wood. Thank you, though!
    Great. Let us know in case of any further problems


    -Pranav
      My System SpecsSystem Spec

BSOD - Log attached below
Related Threads
IRQL_NOT_LESS_OR_EQUAL BSOD! Dump attached! in BSOD Crashes and Debugging
Hi, I'm new here and I seem to can't bring myself to understand the log files. Can someone please have a short Layman's term explanation of what's wrong? Thanks! EDIT: I was suspecting memory at first, so I used MemTest86. Ran 3 passes and no errors. I'm suspecting this could be one of...
Greetings, As the title mentions, I recently experienced a BSOD on my Windows 8.1 x64 installation a few seconds after having waking it from sleep mode. The error displayed was KERNEL_APC_PENDING_DURING_EXIT. I am curious as to what this relates, from what I could tell from my research it is ...
Hey guys, im sorry for asking your help, i just dont know where to ask T.T i just bought this pc last week, and yesterday i encountered my 1st BSOD in windows 8.1 (yay) it happens while im watching some youtube videos. the bsod did happen once while im playing ffxiv 14, but because of thee...
Random BSOD once a day, mini dumps attached in BSOD Crashes and Debugging
Okay guys, for the record, i'm overclocked. I've ran stress test on both the CPU,RAM, and Video card. I've never had an issue with heat (i monitor it closely) or during a time of intense gaming/processing. I get a random crash/reboot whenever i'm using relatively low processing power(browsing or in...
BSOD (Dumps attached) in BSOD Crashes and Debugging
I am not sure what is going on, but I keep getting BSOD with the following setup: AMD A6-5400K ASRock FM2A75M-DGS FM2 AMD A75 CORSAIR XMS 8GB (2 x 4GB) I tried RMA'ing the RAM, but I am still getting issues with the new RAM. Is something else wrong? Thanks!
New BSOD... Crash Dump attached.. help... in BSOD Crashes and Debugging
Hi, Im new to win8. Today I got a bsod... I'm attaching the dump file.. Plz help.. Thanks... :)
Bsod error and dumpfile attached. in BSOD Crashes and Debugging
Recently I installed Window 8 I got the BSOD error. The name of the error was " system_service_exception " <-- don't know the exact name but i saw " system_service " I have attached the dump file. The following programs where running when I got the error 1.Skype 2.Internet Explorer 3.mIRC...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook