Windows 8 and 8.1 Forums


Computer is crashing when I switch user to other user

  1. #1


    Posts : 2
    Win 8.1

    Computer is crashing when I switch user to other user


    Hi
    On my new laptop, everytime (almost) I switch user I have the BSOD ) Unexpected Kernel Mode Trap. BSOD, then reboot.
    No freeze but just reboot and lost all

    Attached is the zip file

    BIG thanks for your help
    Franck

      My System SpecsSystem Spec

  2. #2


    Posts : 2
    Win 8.1

    new zip file as it just crashed !!!


    Hi again,
    Im adding a new zip file as it just crashed 5mins ago _ minidump included.
    Thanks for your help
    Franck
      My System SpecsSystem Spec

Computer is crashing when I switch user to other user
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