Windows 8 and 8.1 Forums


random driver_irql_not_less_or_equal usbxhci.sys

  1. #1


    Posts : 3
    8.1

    random driver_irql_not_less_or_equal usbxhci.sys


    Hi guys,

    I've noticed a few of these (amongst others). They usually happen when I'm not at the machine, but latest one happened right in front of me.

    PC is Windows 8.1
    Radeon HD5750 (incidentally, "Catalyst Control Centre has stopped working" happens ALL the time),
    Focusrite external USB sound card (onboard sound on MB also used)
    Gigabyte GA-970A-UD3P

    I'm hoping one of you kd gurus could tell me which device/driver is causing the bother.

    Thanks in advance

      My System SpecsSystem Spec

  2. #2


    Wolves, England
    Posts : 143
    Win7 Pro x64 | Win8.1 Pro x64 VM | Win 10TP x64


    Welcome to 8F, I'll see if I can help you solve your issues.

    Your ATI driver has been flagged. Download the last known working driver from here and save it to your desktop. Download DDU and follow Display Driver Uninstaller: How to use - Windows 7 Help Forums to remove all traces of your current driver. Reboot and install the downloaded driver.

    Being a 0x116 it could be another issue; power to the card, overheating or the card itself among other things. Follow the installation steps above first to see if that cures the issue, if not we'll look at other troubleshooting steps.

    Code:
    BugCheck 116, {ffffe0010b2d2360, fffff801d74f6038, 0, d}
    
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+b038 )
    
    Followup: MachineOwner
    
    1: kd> lmvm atikmpag
    start             end                 module name
    fffff801`d74eb000 fffff801`d757d000   atikmpag T (no symbols)           
        Loaded symbol image file: atikmpag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Mon Sep 15 22:59:06 2014 (5417612A)
        CheckSum:         000964D0
        ImageSize:        00092000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

    I'd like you to run a couple of diagnostic tests too please, just to rule out any issues.

    Download and run MemTest86+ to test your RAM. RAM - Test with Memtest86+ - Windows 7 Help Forums

    Note   Note


    Run MemTest86+ for at least 8 passes. Ideally set it off before you go to bed and leave it overnight, we're looking for zero errors here. A single error will show something's going bad with your RAM.


    Run SeaTools to check the integrity of your HDD (do not run on an SSD). http://www.sevenforums.com/tutorials...s-how-use.html

    Run chkdsk. http://www.sevenforums.com/tutorials...isk-check.html

    Can you check Windows Updates to see if you're up to date please.
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    8.1


    Hi Boozad,

    Thanks for your help and sorry for the delay.

    I've done everything you suggested except the memtest.

    I've had no issues I'm aware of since, but issues were hardly regular to begin with.

    There was one incident of the graphics card failing to wake from sleep.

    Also, no idea about CCC crashing, as I used the complete driver removal/re-install as an opportunity to not install it.

    Cheers. I'll post back if I get any more bluescreens.
      My System SpecsSystem Spec

  4. #4


    Wolves, England
    Posts : 143
    Win7 Pro x64 | Win8.1 Pro x64 VM | Win 10TP x64


    Keep us posted.
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    8.1


    Hmm. Think I need to run that memory thing.

    Updated Pc this morning and turned it off to go to work, got home turned it on. Half a dozen bluescreens before it stayed on long enough to install updates and present login.

    Only 1 registered with Bluescreenview. That was a SYSTEM_THREAD_EXCEPTION_NOT_HANDLED in CI.dll, but I saw others as they happened: NTFS_FILESYSTEM and SYSTEM_SERVICE_EXCEPTION amongst others I missed. According to here: Solve Windows 8.1 "Blue Screen On Startup" Error - Basic Remedies these point to RAM issues.

    My RAM is a bit odd. 12gb. A newer 8gb and 2 older 2gb, which I think used to give me jip before I changed motherboard: System would not stop bluescreening until it had warmed up. Which is what appears to be happening here again.

    I should just whip out the older 4gb I reckon?
      My System SpecsSystem Spec

  6. #6


    Wolves, England
    Posts : 143
    Win7 Pro x64 | Win8.1 Pro x64 VM | Win 10TP x64


    Yes I would, just keep the newer 8GB installed then run Memtest86+ as outlined in post #2.
      My System SpecsSystem Spec

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