Windows 8 and 8.1 Forums


Random BSOD while using my laptop.

  1. #1


    Posts : 5
    Windows Embedded 8.1 Pro

    Random BSOD while using my laptop.


    Hi, I'm always getting BSOD while using my laptop. I'm getting the "IRQL_NOT_LESS_OR_EQUAL", "PFN_LIST_CORRUPT" and "SYSTEM_SERVICE_EXCEPTION".


    Here are my dmp files.

    Attachment 62214

    Attachment 62216

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Jan767 & Welcome to the forums ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

    Code:
    **************************Sun May 24 16:04:29.092 2015 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\052415-20156-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17031.amd64fre.winblue_gdr.140221-1952
     
    System Uptime: 0 days 0:20:09.754
     
    Probably caused by : memory_corruption ( nt!MiPfnShareCountIsZero+8b )
     
    BugCheck A, {fffffa800c6128ea, 2, 0, fffff800e912670b}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
     
    Arguments: 
    Arg1: fffffa800c6128ea, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
     bit 0 : value 0 = read operation, 1 = write operation
     bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff800e912670b, address which referenced memory
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  setup.exe
     
    FAILURE_BUCKET_ID:  AV_nt!MiPfnShareCountIsZero
     
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  E16GDIMS.30A
     
      BIOS Release Date             07/04/2013
     
      Manufacturer                  Micro-Star International Co., Ltd.
     
      Product Name                  GP60 2OD
     
      Baseboard Product             MS-16GD
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu May 21 21:15:58.787 2015 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\052115-24140-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17031.amd64fre.winblue_gdr.140221-1952
     
    System Uptime: 0 days 0:23:15.448
     
    Probably caused by : memory_corruption ( nt!MiIdentifyPfn+3b2 )
     
    BugCheck A, {fffffa801237ab90, 2, 1, fffff80158eaf482}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
     
    Arguments: 
    Arg1: fffffa801237ab90, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
     bit 0 : value 0 = read operation, 1 = write operation
     bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80158eaf482, address which referenced memory
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  svchost.exe
     
    FAILURE_BUCKET_ID:  AV_nt!MiIdentifyPfn
     
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  E16GDIMS.30A
     
      BIOS Release Date             07/04/2013
     
      Manufacturer                  Micro-Star International Co., Ltd.
     
      Product Name                  GP60 2OD
     
      Baseboard Product             MS-16GD
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon May 18 22:18:51.341 2015 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\051915-20765-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17031.amd64fre.winblue_gdr.140221-1952
     
    System Uptime: 0 days 2:15:50.002
     
    Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_PROCESS_HEAP::FreeSmallAllocation+7f )
     
    BugCheck A, {400000, 2, 1, fffff801bccabc02}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
     
    Arguments: 
    Arg1: 0000000000400000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
     bit 0 : value 0 = read operation, 1 = write operation
     bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff801bccabc02, address which referenced memory
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  chrome.exe
     
    FAILURE_BUCKET_ID:  AV_dxgmms1!VIDMM_PROCESS_HEAP::FreeSmallAllocation
     
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  E16GDIMS.30A
     
      BIOS Release Date             07/04/2013
     
      Manufacturer                  Micro-Star International Co., Ltd.
     
      Product Name                  GP60 2OD
     
      Baseboard Product             MS-16GD
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Apr 15 19:05:54.487 2015 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\053115-22437-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17736.amd64fre.winblue_r9.150322-1500
     
    System Uptime: 0 days 0:10:44.101
     
    Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::SafeProbeAndLockPages+12f )
     
    BugCheck A, {fffffa800d677c7a, 2, 0, fffff8018d0ed7f8}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
     
    Arguments: 
    Arg1: fffffa800d677c7a, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
     bit 0 : value 0 = read operation, 1 = write operation
     bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff8018d0ed7f8, address which referenced memory
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  GTA5.exe
     
    FAILURE_BUCKET_ID:  AV_dxgmms1!VIDMM_SEGMENT::SafeProbeAndLockPages
     
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  E16GDIMS.30A
     
      BIOS Release Date             07/04/2013
     
      Manufacturer                  Micro-Star International Co., Ltd.
     
      Product Name                  GP60 2OD
     
      Baseboard Product             MS-16GD
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Apr 15 18:28:40.174 2015 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\053115-23906-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17736.amd64fre.winblue_r9.150322-1500
     
    System Uptime: 0 days 1:20:01.706
     
    *** WARNING: Unable to verify timestamp for Ntfs.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
     
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+37e48 )
     
    BugCheck 4E, {2, 206123, 22fdff, 1}
    BugCheck Info: PFN_LIST_CORRUPT (4e)
     
    Arguments: 
    Arg1: 0000000000000002, A list entry was corrupt
    Arg2: 0000000000206123, entry in list being removed
    Arg3: 000000000022fdff, highest physical page number
    Arg4: 0000000000000001, reference count of entry being removed
    BUGCHECK_STR:  0x4E_2
     
    PROCESS_NAME:  GTA5.exe
     
    FAILURE_BUCKET_ID:  0x4E_2_nt!_??_::FNODOBFM::_string_
     
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  E16GDIMS.30A
     
      BIOS Release Date             07/04/2013
     
      Manufacturer                  Micro-Star International Co., Ltd.
     
      Product Name                  GP60 2OD
     
      Baseboard Product             MS-16GD
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``

    Below is a list of 3rd party drivers present on your system -
    Code:
    **************************Sun May 24 16:04:29.092 2015 (UTC + 5:30)**************************
    wdcsam64.sys         Wed Apr 16 14:09:08 2008 (4805BB2C)
    MBfilt64.sys         Fri Jul 31 09:10:32 2009 (4A7267B0)
    TeeDriverx64.sys     Wed Jul  3 00:08:08 2013 (51D31E10)
    RtkBtfilter.sys      Wed Jul  3 12:39:27 2013 (51D3CE27)
    RtsUStor.sys         Tue Jul  9 11:26:42 2013 (51DBA61A)
    L1C63x64.sys         Tue Jul 16 12:26:31 2013 (51E4EE9F)
    RTKVHD64.sys         Tue Jul 30 17:36:46 2013 (51F7AC56)
    intelppm.sys         Thu Aug 22 14:16:35 2013 (5215CFEB)
    nvlddmkm.sys         Fri Aug 30 03:09:12 2013 (521FBF80)
    nvpciflt.sys         Fri Aug 30 03:09:37 2013 (521FBF99)
    rtwlane.sys          Fri Oct 18 17:14:55 2013 (52611F37)
    iwdbus.sys           Wed Dec 18 04:17:38 2013 (52B0D48A)
    igdkmd64.sys         Fri Mar  7 21:38:56 2014 (5319EF18)
    iaStorA.sys          Sat Jul 26 03:39:44 2014 (53D2D5A8)
    ETD.sys              Thu Aug 28 07:25:41 2014 (53FE8C1D)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Apr 15 19:05:54.487 2015 (UTC + 5:30)**************************
    igdkmd64.sys         Tue Apr 23 05:23:34 2013 (5175CD7E)
    IntcDAud.sys         Wed Jan 15 14:42:07 2014 (52D650E7)
    http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=RtkBtfilter.sys
    http://www.carrona.org/drivers/driver.php?id=RtsUStor.sys
    http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=rtwlane.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=ETD.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys

    It seems that in each of the crashes, the DirectX was involved somehow. I would suggest you to follow the below steps -

    1. Please rename the driver highlighted in RED. Just do a manual system wide search for the driver and rename it. It is very famous to cause crashes and is associated with Western Digital. Once you have renamed the driver, kindly reboot the system and make sure that another driver file with the same name is not present in the system.
    2. For laptops, it is strongly recommended to use the graphics drivers provided by the manufacturer as they tweak the drivers to provide enhanced performance and battery life as and when required. Kindly uninstall the NVIDIA Driver using the Display Driver Uninstaller from this **LINK**. Once you are done uninstalling the driver, perform a reboot. After that, download the latest drivers from this link - http://www.msi.com/support/nb/GP60.h...iver&Win8.1 64



    Let me know how it goes ^_^

    -Pranav
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows Embedded 8.1 Pro


    I did what you told me to do but I still get BSOD "IRQL_NOT_LESS_OR_EQUAL". What should I do?

      My System SpecsSystem Spec

  4. #4


    Posts : 5
    Windows Embedded 8.1 Pro


    Quote Originally Posted by blueelvis View Post
    Hi Jan767 & Welcome to the forums ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

    Code:
    **************************Sun May 24 16:04:29.092 2015 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\052415-20156-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17031.amd64fre.winblue_gdr.140221-1952
     
    System Uptime: 0 days 0:20:09.754
     
    Probably caused by : memory_corruption ( nt!MiPfnShareCountIsZero+8b )
     
    BugCheck A, {fffffa800c6128ea, 2, 0, fffff800e912670b}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
     
    Arguments: 
    Arg1: fffffa800c6128ea, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
     bit 0 : value 0 = read operation, 1 = write operation
     bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff800e912670b, address which referenced memory
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  setup.exe
     
    FAILURE_BUCKET_ID:  AV_nt!MiPfnShareCountIsZero
     
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  E16GDIMS.30A
     
      BIOS Release Date             07/04/2013
     
      Manufacturer                  Micro-Star International Co., Ltd.
     
      Product Name                  GP60 2OD
     
      Baseboard Product             MS-16GD
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu May 21 21:15:58.787 2015 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\052115-24140-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17031.amd64fre.winblue_gdr.140221-1952
     
    System Uptime: 0 days 0:23:15.448
     
    Probably caused by : memory_corruption ( nt!MiIdentifyPfn+3b2 )
     
    BugCheck A, {fffffa801237ab90, 2, 1, fffff80158eaf482}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
     
    Arguments: 
    Arg1: fffffa801237ab90, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
     bit 0 : value 0 = read operation, 1 = write operation
     bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80158eaf482, address which referenced memory
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  svchost.exe
     
    FAILURE_BUCKET_ID:  AV_nt!MiIdentifyPfn
     
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  E16GDIMS.30A
     
      BIOS Release Date             07/04/2013
     
      Manufacturer                  Micro-Star International Co., Ltd.
     
      Product Name                  GP60 2OD
     
      Baseboard Product             MS-16GD
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon May 18 22:18:51.341 2015 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\051915-20765-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17031.amd64fre.winblue_gdr.140221-1952
     
    System Uptime: 0 days 2:15:50.002
     
    Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_PROCESS_HEAP::FreeSmallAllocation+7f )
     
    BugCheck A, {400000, 2, 1, fffff801bccabc02}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
     
    Arguments: 
    Arg1: 0000000000400000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
     bit 0 : value 0 = read operation, 1 = write operation
     bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff801bccabc02, address which referenced memory
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  chrome.exe
     
    FAILURE_BUCKET_ID:  AV_dxgmms1!VIDMM_PROCESS_HEAP::FreeSmallAllocation
     
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  E16GDIMS.30A
     
      BIOS Release Date             07/04/2013
     
      Manufacturer                  Micro-Star International Co., Ltd.
     
      Product Name                  GP60 2OD
     
      Baseboard Product             MS-16GD
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Apr 15 19:05:54.487 2015 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\053115-22437-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17736.amd64fre.winblue_r9.150322-1500
     
    System Uptime: 0 days 0:10:44.101
     
    Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::SafeProbeAndLockPages+12f )
     
    BugCheck A, {fffffa800d677c7a, 2, 0, fffff8018d0ed7f8}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
     
    Arguments: 
    Arg1: fffffa800d677c7a, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
     bit 0 : value 0 = read operation, 1 = write operation
     bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff8018d0ed7f8, address which referenced memory
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  GTA5.exe
     
    FAILURE_BUCKET_ID:  AV_dxgmms1!VIDMM_SEGMENT::SafeProbeAndLockPages
     
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  E16GDIMS.30A
     
      BIOS Release Date             07/04/2013
     
      Manufacturer                  Micro-Star International Co., Ltd.
     
      Product Name                  GP60 2OD
     
      Baseboard Product             MS-16GD
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Apr 15 18:28:40.174 2015 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\053115-23906-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17736.amd64fre.winblue_r9.150322-1500
     
    System Uptime: 0 days 1:20:01.706
     
    *** WARNING: Unable to verify timestamp for Ntfs.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
     
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+37e48 )
     
    BugCheck 4E, {2, 206123, 22fdff, 1}
    BugCheck Info: PFN_LIST_CORRUPT (4e)
     
    Arguments: 
    Arg1: 0000000000000002, A list entry was corrupt
    Arg2: 0000000000206123, entry in list being removed
    Arg3: 000000000022fdff, highest physical page number
    Arg4: 0000000000000001, reference count of entry being removed
    BUGCHECK_STR:  0x4E_2
     
    PROCESS_NAME:  GTA5.exe
     
    FAILURE_BUCKET_ID:  0x4E_2_nt!_??_::FNODOBFM::_string_
     
    CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
     
    MaxSpeed:     2400
     
    CurrentSpeed: 2394
     
      BIOS Version                  E16GDIMS.30A
     
      BIOS Release Date             07/04/2013
     
      Manufacturer                  Micro-Star International Co., Ltd.
     
      Product Name                  GP60 2OD
     
      Baseboard Product             MS-16GD
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``

    Below is a list of 3rd party drivers present on your system -
    Code:
    **************************Sun May 24 16:04:29.092 2015 (UTC + 5:30)**************************
    wdcsam64.sys         Wed Apr 16 14:09:08 2008 (4805BB2C)
    MBfilt64.sys         Fri Jul 31 09:10:32 2009 (4A7267B0)
    TeeDriverx64.sys     Wed Jul  3 00:08:08 2013 (51D31E10)
    RtkBtfilter.sys      Wed Jul  3 12:39:27 2013 (51D3CE27)
    RtsUStor.sys         Tue Jul  9 11:26:42 2013 (51DBA61A)
    L1C63x64.sys         Tue Jul 16 12:26:31 2013 (51E4EE9F)
    RTKVHD64.sys         Tue Jul 30 17:36:46 2013 (51F7AC56)
    intelppm.sys         Thu Aug 22 14:16:35 2013 (5215CFEB)
    nvlddmkm.sys         Fri Aug 30 03:09:12 2013 (521FBF80)
    nvpciflt.sys         Fri Aug 30 03:09:37 2013 (521FBF99)
    rtwlane.sys          Fri Oct 18 17:14:55 2013 (52611F37)
    iwdbus.sys           Wed Dec 18 04:17:38 2013 (52B0D48A)
    igdkmd64.sys         Fri Mar  7 21:38:56 2014 (5319EF18)
    iaStorA.sys          Sat Jul 26 03:39:44 2014 (53D2D5A8)
    ETD.sys              Thu Aug 28 07:25:41 2014 (53FE8C1D)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Apr 15 19:05:54.487 2015 (UTC + 5:30)**************************
    igdkmd64.sys         Tue Apr 23 05:23:34 2013 (5175CD7E)
    IntcDAud.sys         Wed Jan 15 14:42:07 2014 (52D650E7)
    http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=RtkBtfilter.sys
    http://www.carrona.org/drivers/driver.php?id=RtsUStor.sys
    http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=rtwlane.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=ETD.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys

    It seems that in each of the crashes, the DirectX was involved somehow. I would suggest you to follow the below steps -

    1. Please rename the driver highlighted in RED. Just do a manual system wide search for the driver and rename it. It is very famous to cause crashes and is associated with Western Digital. Once you have renamed the driver, kindly reboot the system and make sure that another driver file with the same name is not present in the system.
    2. For laptops, it is strongly recommended to use the graphics drivers provided by the manufacturer as they tweak the drivers to provide enhanced performance and battery life as and when required. Kindly uninstall the NVIDIA Driver using the Display Driver Uninstaller from this **LINK**. Once you are done uninstalling the driver, perform a reboot. After that, download the latest drivers from this link - http://www.msi.com/support/nb/GP60.h...iver&Win8.1 64



    Let me know how it goes ^_^

    -Pranav




    I did what you told me to do but I still get BSOD "IRQL_NOT_LESS_OR_EQUAL" and "DRIVER_IRQL_NOT_LESS_OR_EQUAL". What should I do?
      My System SpecsSystem Spec

  5. #5


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Jan767 ^_^,

    Kindly follow the below instructions again and upload the freshly generated ZIP File with your next post so that it could be analysed -

    Blue Screen of Death (BSOD) Posting Instructions


    -Pranav
      My System SpecsSystem Spec

  6. #6


    Posts : 5
    Windows Embedded 8.1 Pro


    Here is the updated zip file
      My System SpecsSystem Spec

  7. #7


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Jan767 ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace.
    Let's check the stack -
    Code:
    3: kd> knL
     # Child-SP          RetAddr           Call Site
    00 ffffd001`d0db43d8 fffff800`e41e87e9 nt!KeBugCheckEx
    01 ffffd001`d0db43e0 fffff800`e41e703a nt!KiBugCheckDispatch+0x69
    02 ffffd001`d0db4520 fffff800`e453eeb9 nt!KiPageFault+0x23a
    03 ffffd001`d0db46b8 fffff800`0ce527df nt!PiDevCfgBuildIndirectString+0x181
    04 ffffd001`d0db4768 ffffe000`9720d000 dxgkrnl!ADAPTER_RENDER_DdiPatch+0x13
    05 ffffd001`d0db4770 00000000`00000004 0xffffe000`9720d000
    06 ffffd001`d0db4778 fffff800`0e1b1a54 0x4
    07 ffffd001`d0db4780 ffffe000`9720d000 igdkmd64+0x151a54
    08 ffffd001`d0db4788 00000000`00000000 0xffffe000`9720d000

    Kindly follow the below steps -
    1. Kindly uninstall the currently installed Intel Graphics driver by following this **GUIDE**. Once the driver is uninstalled, kindly install the one from this **LINK**.
    2. Kindly disable the NVIDIA Streaming Application by following this **GUIDE**
    3. In the other dump file, the dump has reported a Memory Corruption of one bit. This can be caused by faulty RAM. So, if you are still facing problems, kindly run Memtest according to this **GUIDE**.



    Let me know how it goes ^_^

    -Pranav
      My System SpecsSystem Spec

  8. #8


    Posts : 5
    Windows Embedded 8.1 Pro


    I dont have the NVIDIA Streaming Application.
      My System SpecsSystem Spec

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