Random BSOD while using my laptop.

Hi Jan767 & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

Code:
**************************Sun May 24 16:04:29.092 2015 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\052415-20156-01.dmp]
 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
 
Built by: 9600.17031.amd64fre.winblue_gdr.140221-1952
 
System Uptime: 0 days 0:20:09.754
 
Probably caused by : memory_corruption ( nt!MiPfnShareCountIsZero+8b )
 
BugCheck A, {fffffa800c6128ea, 2, 0, fffff800e912670b}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
 
Arguments: 
Arg1: fffffa800c6128ea, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
 bit 0 : value 0 = read operation, 1 = write operation
 bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800e912670b, address which referenced memory
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  setup.exe
 
FAILURE_BUCKET_ID:  AV_nt!MiPfnShareCountIsZero
 
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
 
MaxSpeed:     2400
 
CurrentSpeed: 2394
 
  BIOS Version                  E16GDIMS.30A
 
  BIOS Release Date             07/04/2013
 
  Manufacturer                  Micro-Star International Co., Ltd.
 
  Product Name                  GP60 2OD
 
  Baseboard Product             MS-16GD
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu May 21 21:15:58.787 2015 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\052115-24140-01.dmp]
 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
 
Built by: 9600.17031.amd64fre.winblue_gdr.140221-1952
 
System Uptime: 0 days 0:23:15.448
 
Probably caused by : memory_corruption ( nt!MiIdentifyPfn+3b2 )
 
BugCheck A, {fffffa801237ab90, 2, 1, fffff80158eaf482}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
 
Arguments: 
Arg1: fffffa801237ab90, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
 bit 0 : value 0 = read operation, 1 = write operation
 bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80158eaf482, address which referenced memory
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  svchost.exe
 
FAILURE_BUCKET_ID:  AV_nt!MiIdentifyPfn
 
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
 
MaxSpeed:     2400
 
CurrentSpeed: 2394
 
  BIOS Version                  E16GDIMS.30A
 
  BIOS Release Date             07/04/2013
 
  Manufacturer                  Micro-Star International Co., Ltd.
 
  Product Name                  GP60 2OD
 
  Baseboard Product             MS-16GD
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon May 18 22:18:51.341 2015 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\051915-20765-01.dmp]
 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
 
Built by: 9600.17031.amd64fre.winblue_gdr.140221-1952
 
System Uptime: 0 days 2:15:50.002
 
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_PROCESS_HEAP::FreeSmallAllocation+7f )
 
BugCheck A, {400000, 2, 1, fffff801bccabc02}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
 
Arguments: 
Arg1: 0000000000400000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
 bit 0 : value 0 = read operation, 1 = write operation
 bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff801bccabc02, address which referenced memory
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  chrome.exe
 
FAILURE_BUCKET_ID:  AV_dxgmms1!VIDMM_PROCESS_HEAP::FreeSmallAllocation
 
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
 
MaxSpeed:     2400
 
CurrentSpeed: 2394
 
  BIOS Version                  E16GDIMS.30A
 
  BIOS Release Date             07/04/2013
 
  Manufacturer                  Micro-Star International Co., Ltd.
 
  Product Name                  GP60 2OD
 
  Baseboard Product             MS-16GD
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Apr 15 19:05:54.487 2015 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\053115-22437-01.dmp]
 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
 
Built by: 9600.17736.amd64fre.winblue_r9.150322-1500
 
System Uptime: 0 days 0:10:44.101
 
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::SafeProbeAndLockPages+12f )
 
BugCheck A, {fffffa800d677c7a, 2, 0, fffff8018d0ed7f8}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
 
Arguments: 
Arg1: fffffa800d677c7a, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
 bit 0 : value 0 = read operation, 1 = write operation
 bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8018d0ed7f8, address which referenced memory
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  GTA5.exe
 
FAILURE_BUCKET_ID:  AV_dxgmms1!VIDMM_SEGMENT::SafeProbeAndLockPages
 
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
 
MaxSpeed:     2400
 
CurrentSpeed: 2394
 
  BIOS Version                  E16GDIMS.30A
 
  BIOS Release Date             07/04/2013
 
  Manufacturer                  Micro-Star International Co., Ltd.
 
  Product Name                  GP60 2OD
 
  Baseboard Product             MS-16GD
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Apr 15 18:28:40.174 2015 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\053115-23906-01.dmp]
 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
 
Built by: 9600.17736.amd64fre.winblue_r9.150322-1500
 
System Uptime: 0 days 1:20:01.706
 
*** WARNING: Unable to verify timestamp for Ntfs.sys
 
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
 
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+37e48 )
 
BugCheck 4E, {2, 206123, 22fdff, 1}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000004E]PFN_LIST_CORRUPT (4e)[/url]
 
Arguments: 
Arg1: 0000000000000002, A list entry was corrupt
Arg2: 0000000000206123, entry in list being removed
Arg3: 000000000022fdff, highest physical page number
Arg4: 0000000000000001, reference count of entry being removed
BUGCHECK_STR:  0x4E_2
 
PROCESS_NAME:  GTA5.exe
 
FAILURE_BUCKET_ID:  0x4E_2_nt!_??_::FNODOBFM::_string_
 
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
 
MaxSpeed:     2400
 
CurrentSpeed: 2394
 
  BIOS Version                  E16GDIMS.30A
 
  BIOS Release Date             07/04/2013
 
  Manufacturer                  Micro-Star International Co., Ltd.
 
  Product Name                  GP60 2OD
 
  Baseboard Product             MS-16GD
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


Below is a list of 3rd party drivers present on your system -
Code:
**************************Sun May 24 16:04:29.092 2015 (UTC + 5:30)**************************
[COLOR=#FF0000][B][U]wdcsam64.sys         Wed Apr 16 14:09:08 2008 (4805BB2C)
[/U][/B][/COLOR]MBfilt64.sys         Fri Jul 31 09:10:32 2009 (4A7267B0)
TeeDriverx64.sys     Wed Jul  3 00:08:08 2013 (51D31E10)
RtkBtfilter.sys      Wed Jul  3 12:39:27 2013 (51D3CE27)
RtsUStor.sys         Tue Jul  9 11:26:42 2013 (51DBA61A)
L1C63x64.sys         Tue Jul 16 12:26:31 2013 (51E4EE9F)
RTKVHD64.sys         Tue Jul 30 17:36:46 2013 (51F7AC56)
intelppm.sys         Thu Aug 22 14:16:35 2013 (5215CFEB)
nvlddmkm.sys         Fri Aug 30 03:09:12 2013 (521FBF80)
nvpciflt.sys         Fri Aug 30 03:09:37 2013 (521FBF99)
rtwlane.sys          Fri Oct 18 17:14:55 2013 (52611F37)
iwdbus.sys           Wed Dec 18 04:17:38 2013 (52B0D48A)
igdkmd64.sys         Fri Mar  7 21:38:56 2014 (5319EF18)
iaStorA.sys          Sat Jul 26 03:39:44 2014 (53D2D5A8)
ETD.sys              Thu Aug 28 07:25:41 2014 (53FE8C1D)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Apr 15 19:05:54.487 2015 (UTC + 5:30)**************************
igdkmd64.sys         Tue Apr 23 05:23:34 2013 (5175CD7E)
IntcDAud.sys         Wed Jan 15 14:42:07 2014 (52D650E7)
http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys
http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=RtkBtfilter.sys
http://www.carrona.org/drivers/driver.php?id=RtsUStor.sys
http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=rtwlane.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=ETD.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys

It seems that in each of the crashes, the DirectX was involved somehow. I would suggest you to follow the below steps -

  1. Please rename the driver highlighted in RED. Just do a manual system wide search for the driver and rename it. It is very famous to cause crashes and is associated with Western Digital. Once you have renamed the driver, kindly reboot the system and make sure that another driver file with the same name is not present in the system.
  2. For laptops, it is strongly recommended to use the graphics drivers provided by the manufacturer as they tweak the drivers to provide enhanced performance and battery life as and when required. Kindly uninstall the NVIDIA Driver using the Display Driver Uninstaller from this **LINK**. Once you are done uninstalling the driver, perform a reboot. After that, download the latest drivers from this link - http://www.msi.com/support/nb/GP60.html#down-driver&Win8.1 64


Let me know how it goes ^_^

-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
I did what you told me to do but I still get BSOD "IRQL_NOT_LESS_OR_EQUAL". What should I do?

 

My Computer

System One

  • OS
    Windows Embedded 8.1 Pro
Hi Jan767 & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

Code:
**************************Sun May 24 16:04:29.092 2015 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\052415-20156-01.dmp]
 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
 
Built by: 9600.17031.amd64fre.winblue_gdr.140221-1952
 
System Uptime: 0 days 0:20:09.754
 
Probably caused by : memory_corruption ( nt!MiPfnShareCountIsZero+8b )
 
BugCheck A, {fffffa800c6128ea, 2, 0, fffff800e912670b}
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000000A"]IRQL_NOT_LESS_OR_EQUAL (a)[/URL]
 
Arguments: 
Arg1: fffffa800c6128ea, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
 bit 0 : value 0 = read operation, 1 = write operation
 bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800e912670b, address which referenced memory
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  setup.exe
 
FAILURE_BUCKET_ID:  AV_nt!MiPfnShareCountIsZero
 
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
 
MaxSpeed:     2400
 
CurrentSpeed: 2394
 
  BIOS Version                  E16GDIMS.30A
 
  BIOS Release Date             07/04/2013
 
  Manufacturer                  Micro-Star International Co., Ltd.
 
  Product Name                  GP60 2OD
 
  Baseboard Product             MS-16GD
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu May 21 21:15:58.787 2015 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\052115-24140-01.dmp]
 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
 
Built by: 9600.17031.amd64fre.winblue_gdr.140221-1952
 
System Uptime: 0 days 0:23:15.448
 
Probably caused by : memory_corruption ( nt!MiIdentifyPfn+3b2 )
 
BugCheck A, {fffffa801237ab90, 2, 1, fffff80158eaf482}
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000000A"]IRQL_NOT_LESS_OR_EQUAL (a)[/URL]
 
Arguments: 
Arg1: fffffa801237ab90, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
 bit 0 : value 0 = read operation, 1 = write operation
 bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80158eaf482, address which referenced memory
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  svchost.exe
 
FAILURE_BUCKET_ID:  AV_nt!MiIdentifyPfn
 
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
 
MaxSpeed:     2400
 
CurrentSpeed: 2394
 
  BIOS Version                  E16GDIMS.30A
 
  BIOS Release Date             07/04/2013
 
  Manufacturer                  Micro-Star International Co., Ltd.
 
  Product Name                  GP60 2OD
 
  Baseboard Product             MS-16GD
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon May 18 22:18:51.341 2015 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\051915-20765-01.dmp]
 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
 
Built by: 9600.17031.amd64fre.winblue_gdr.140221-1952
 
System Uptime: 0 days 2:15:50.002
 
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_PROCESS_HEAP::FreeSmallAllocation+7f )
 
BugCheck A, {400000, 2, 1, fffff801bccabc02}
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000000A"]IRQL_NOT_LESS_OR_EQUAL (a)[/URL]
 
Arguments: 
Arg1: 0000000000400000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
 bit 0 : value 0 = read operation, 1 = write operation
 bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff801bccabc02, address which referenced memory
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  chrome.exe
 
FAILURE_BUCKET_ID:  AV_dxgmms1!VIDMM_PROCESS_HEAP::FreeSmallAllocation
 
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
 
MaxSpeed:     2400
 
CurrentSpeed: 2394
 
  BIOS Version                  E16GDIMS.30A
 
  BIOS Release Date             07/04/2013
 
  Manufacturer                  Micro-Star International Co., Ltd.
 
  Product Name                  GP60 2OD
 
  Baseboard Product             MS-16GD
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Apr 15 19:05:54.487 2015 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\053115-22437-01.dmp]
 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
 
Built by: 9600.17736.amd64fre.winblue_r9.150322-1500
 
System Uptime: 0 days 0:10:44.101
 
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::SafeProbeAndLockPages+12f )
 
BugCheck A, {fffffa800d677c7a, 2, 0, fffff8018d0ed7f8}
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000000A"]IRQL_NOT_LESS_OR_EQUAL (a)[/URL]
 
Arguments: 
Arg1: fffffa800d677c7a, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
 bit 0 : value 0 = read operation, 1 = write operation
 bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8018d0ed7f8, address which referenced memory
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  GTA5.exe
 
FAILURE_BUCKET_ID:  AV_dxgmms1!VIDMM_SEGMENT::SafeProbeAndLockPages
 
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
 
MaxSpeed:     2400
 
CurrentSpeed: 2394
 
  BIOS Version                  E16GDIMS.30A
 
  BIOS Release Date             07/04/2013
 
  Manufacturer                  Micro-Star International Co., Ltd.
 
  Product Name                  GP60 2OD
 
  Baseboard Product             MS-16GD
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Apr 15 18:28:40.174 2015 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\053115-23906-01.dmp]
 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
 
Built by: 9600.17736.amd64fre.winblue_r9.150322-1500
 
System Uptime: 0 days 1:20:01.706
 
*** WARNING: Unable to verify timestamp for Ntfs.sys
 
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
 
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+37e48 )
 
BugCheck 4E, {2, 206123, 22fdff, 1}
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000004E"]PFN_LIST_CORRUPT (4e)[/URL]
 
Arguments: 
Arg1: 0000000000000002, A list entry was corrupt
Arg2: 0000000000206123, entry in list being removed
Arg3: 000000000022fdff, highest physical page number
Arg4: 0000000000000001, reference count of entry being removed
BUGCHECK_STR:  0x4E_2
 
PROCESS_NAME:  GTA5.exe
 
FAILURE_BUCKET_ID:  0x4E_2_nt!_??_::FNODOBFM::_string_
 
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
 
MaxSpeed:     2400
 
CurrentSpeed: 2394
 
  BIOS Version                  E16GDIMS.30A
 
  BIOS Release Date             07/04/2013
 
  Manufacturer                  Micro-Star International Co., Ltd.
 
  Product Name                  GP60 2OD
 
  Baseboard Product             MS-16GD
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


Below is a list of 3rd party drivers present on your system -
Code:
**************************Sun May 24 16:04:29.092 2015 (UTC + 5:30)**************************
[COLOR=#FF0000][B][U]wdcsam64.sys         Wed Apr 16 14:09:08 2008 (4805BB2C)
[/U][/B][/COLOR]MBfilt64.sys         Fri Jul 31 09:10:32 2009 (4A7267B0)
TeeDriverx64.sys     Wed Jul  3 00:08:08 2013 (51D31E10)
RtkBtfilter.sys      Wed Jul  3 12:39:27 2013 (51D3CE27)
RtsUStor.sys         Tue Jul  9 11:26:42 2013 (51DBA61A)
L1C63x64.sys         Tue Jul 16 12:26:31 2013 (51E4EE9F)
RTKVHD64.sys         Tue Jul 30 17:36:46 2013 (51F7AC56)
intelppm.sys         Thu Aug 22 14:16:35 2013 (5215CFEB)
nvlddmkm.sys         Fri Aug 30 03:09:12 2013 (521FBF80)
nvpciflt.sys         Fri Aug 30 03:09:37 2013 (521FBF99)
rtwlane.sys          Fri Oct 18 17:14:55 2013 (52611F37)
iwdbus.sys           Wed Dec 18 04:17:38 2013 (52B0D48A)
igdkmd64.sys         Fri Mar  7 21:38:56 2014 (5319EF18)
iaStorA.sys          Sat Jul 26 03:39:44 2014 (53D2D5A8)
ETD.sys              Thu Aug 28 07:25:41 2014 (53FE8C1D)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Apr 15 19:05:54.487 2015 (UTC + 5:30)**************************
igdkmd64.sys         Tue Apr 23 05:23:34 2013 (5175CD7E)
IntcDAud.sys         Wed Jan 15 14:42:07 2014 (52D650E7)
http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys
http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=RtkBtfilter.sys
http://www.carrona.org/drivers/driver.php?id=RtsUStor.sys
http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=rtwlane.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=ETD.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys

It seems that in each of the crashes, the DirectX was involved somehow. I would suggest you to follow the below steps -

  1. Please rename the driver highlighted in RED. Just do a manual system wide search for the driver and rename it. It is very famous to cause crashes and is associated with Western Digital. Once you have renamed the driver, kindly reboot the system and make sure that another driver file with the same name is not present in the system.
  2. For laptops, it is strongly recommended to use the graphics drivers provided by the manufacturer as they tweak the drivers to provide enhanced performance and battery life as and when required. Kindly uninstall the NVIDIA Driver using the Display Driver Uninstaller from this **LINK**. Once you are done uninstalling the driver, perform a reboot. After that, download the latest drivers from this link - http://www.msi.com/support/nb/GP60.html#down-driver&Win8.1 64


Let me know how it goes ^_^

-Pranav





I did what you told me to do but I still get BSOD "IRQL_NOT_LESS_OR_EQUAL" and "DRIVER_IRQL_NOT_LESS_OR_EQUAL". What should I do?
 

My Computer

System One

  • OS
    Windows Embedded 8.1 Pro

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
Hi Jan767 ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace.
Let's check the stack -
Code:
3: kd> knL
 # Child-SP          RetAddr           Call Site
00 ffffd001`d0db43d8 fffff800`e41e87e9 nt!KeBugCheckEx
01 ffffd001`d0db43e0 fffff800`e41e703a nt!KiBugCheckDispatch+0x69
02 ffffd001`d0db4520 fffff800`e453eeb9 nt!KiPageFault+0x23a
03 ffffd001`d0db46b8 fffff800`0ce527df nt!PiDevCfgBuildIndirectString+0x181
04 ffffd001`d0db4768 ffffe000`9720d000 dxgkrnl!ADAPTER_RENDER_DdiPatch+0x13
05 ffffd001`d0db4770 00000000`00000004 0xffffe000`9720d000
06 ffffd001`d0db4778 fffff800`0e1b1a54 0x4
07 ffffd001`d0db4780 ffffe000`9720d000 [COLOR=#ff0000][B][U]igdkmd64[/U][/B][/COLOR]+0x151a54
08 ffffd001`d0db4788 00000000`00000000 0xffffe000`9720d000

Kindly follow the below steps -
  1. Kindly uninstall the currently installed Intel Graphics driver by following this **GUIDE**. Once the driver is uninstalled, kindly install the one from this **LINK**.
  2. Kindly disable the NVIDIA Streaming Application by following this **GUIDE**
  3. In the other dump file, the dump has reported a Memory Corruption of one bit. This can be caused by faulty RAM. So, if you are still facing problems, kindly run Memtest according to this **GUIDE**.


Let me know how it goes ^_^

-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
Back
Top