Windows 8 and 8.1 Forums

BSOD when computer is not in use or switching browser tabs

  1. #1

    Posts : 1
    Windows 8.1

    BSOD when computer is not in use or switching browser tabs

    I actually have no idea why I'm getting BSOD's. I think maybe it's my ram, mainly because WhoCrashed said something about memory corruption, but then said it's probably buggy drivers. I recently did a clean install because windows component store was all messed up, I could get updates. Anyway, the required zip file is here. Attachment 62037 I wish I could be of more help, but I just don't know. The crashes are so random. Most time when the PC is on but not even in use or if I've been doing one thing for a while and then switch to another program.

      My System SpecsSystem Spec

  2. #2

    Wolves, England
    Posts : 143
    Win7 Pro x64 | Win8.1 Pro x64 VM | Win 10TP x64

    You've received a mixture of 0x109, 0x1A and 0x19. The 0x19 has highlighted MalwareBytes Web Access Control, if you're running MBAM in realtime can you switch to running on demand. If the problem persists you may have to uninstall MBAM for testing purposes.

    Use !analyze -v to get detailed debugging information.
    BugCheck 19, {20, ffffe001f4bb3ac0, ffffe001f4bb3ae0, 4020017}
    *** WARNING: Unable to verify timestamp for mwac.sys
    *** ERROR: Module load completed but symbols could not be loaded for mwac.sys
    Probably caused by : fwpkclnt.sys ( fwpkclnt!FwpsConstructIpHeaderForTransportPacket0+1be )
    Followup: MachineOwner

    The other two dumps are inconclusive and may well be pointing to an error with your RAM.

    Download and run MemTest86+ to test your RAM. RAM - Test with Memtest86+ - Windows 7 Help Forums

    Note   Note

    Run MemTest86+ for at least 8 passes. Ideally set it off before you go to bed and leave it overnight, we're looking for zero errors here. A single error will show something's going bad with your RAM.

    Post back with the results.
      My System SpecsSystem Spec

BSOD when computer is not in use or switching browser tabs
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