Windows 8 and 8.1 Forums


Multiple BSOD (ntoskrnl.exe, NETIO.SYS, dxgmms1.sys)

  1. #1


    Posts : 5
    Windows 8.1 64bit

    Multiple BSOD (ntoskrnl.exe, NETIO.SYS, dxgmms1.sys)


    Guys I encountered multiple BSODs, It happens when I'm just surfing the net, games or sometimes even just by watching videos/movies.

    I'am just a novice in troubleshooting with drivers and just follow steps on this forum and other suggestions, some driver caused BSOD already stopped from reoccurring(Thanks guys), but I'am stuck on finding the source of this new BSODs your help is really appreciated.

    Here's my file Attachment 61976

      My System SpecsSystem Spec

  2. #2


    Posts : 5
    Windows 8.1 64bit

    Now I BSOD when watching video, or when there's .GIF


    Update: I do a clean install, and re-update all of my drivers and software, also uninstall some bloatware from ASUS, now I BSOD when watching video, or when there's .gif on my webpage, also chrome usually crashed.

    where is my updated Logs.
    Attachment 62295
      My System SpecsSystem Spec

  3. #3


    Wolves, England
    Posts : 143
    Win7 Pro x64 | Win8.1 Pro x64 VM | Win 10TP x64


    Your Intel graphics driver has been flagged. It's quite old and needs updating, visit the support page for your laptop and search for an updated version.

    Code:
    ffffd000`26f48db8  fffff800`b45cc74fUnable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
     igdkmd64+0xf874f
    
    2: kd> lmvm igdkmd64
    start             end                 module name
    fffff800`b44d4000 fffff800`b48ec000   igdkmd64 T (no symbols)           
        Loaded symbol image file: igdkmd64.sys
        Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
        Image name: igdkmd64.sys
        Timestamp:        Tue Sep 17 01:08:54 2013 (52379D96)
        CheckSum:         003FE60C
        ImageSize:        00418000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

    Also check for an updated BIOS version:

    Code:
    BIOS Version:              American Megatrends Inc. N550JV.208, 11/19/2013

    Download and run MemTest86+ to test your RAM. RAM - Test with Memtest86+ - Windows 7 Help Forums

    Note   Note


    Run MemTest86+ for at least 8 passes. Ideally set it off before you go to bed and leave it overnight, we're looking for zero errors here. A single error will show something's going bad with your RAM.


    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums

    Run chkdsk. Disk Check - Windows 7 Help Forums

    Report back with the results.
      My System SpecsSystem Spec

  4. #4


    Posts : 5
    Windows 8.1 64bit


    Boozad thank you for your time, okay I will update my Intel Graphics Driver, and update if it solves this issue,
    my BIOS 208 is in its latest version according to ASUS official site.
    I will come back for memtest result
      My System SpecsSystem Spec

  5. #5


    Wolves, England
    Posts : 143
    Win7 Pro x64 | Win8.1 Pro x64 VM | Win 10TP x64


    No problem, keep us posted.
      My System SpecsSystem Spec

  6. #6


    Posts : 5
    Windows 8.1 64bit

    Problem in doing memtest86


    Hi Boozad, I can't do memtest maybe because of secure boot, It is in gray and won't be disabled,
    Check disk didn't find any errors, and SeaTools short DST also passed.

    still got new BSOD here it is, all my drivers are updated based on my manufacturer support website, i try to run latest driver coming from Intel website for my HD Graphics, but it wont install because it is not verified by my manufacturer (is there a way to override this?).

    here's my new .dmp files, hope it helps.
    Attachment 62356

    thank you for your continues support Boozad.
      My System SpecsSystem Spec

Multiple BSOD (ntoskrnl.exe, NETIO.SYS, dxgmms1.sys)
Related Threads
Hello, Please help. I experience frequent crashes; rarely in game, sometimes using Citrix for work, sometimes running vsphere but mostly websurfing using chrome or IE. I rarely can go 12 hours without crash. All dumps with Driver Verifier on Tried ATI driver removal and driver install only...
Solved Multiple random BSODs (dxgmms1.sys?) in BSOD Crashes and Debugging
Since I installed windows 8.1 I have been having some BSODs. They are seemingly random since sometimes I experience none in several weeks but sometimes I get them twice or three times a day and they are different. The thing in common, however, seems to be adresses in ntoskrnl.exe +153ca0 several...
BSOD Multiple crahses today - NETIO.SYS in BSOD Crashes and Debugging
I've had multiple BSODs today. Nothing has changed with my system. When the BSOD happens, it also crashes my entire home network until I reboot the machine. I've disabled both Marvell Yukon adapters and inserted a wifi usb stick and it seems to be working temporarily. Seems to be network...
BSOD caused by dxgmms1.sys / ntoskrnl.exe in BSOD Crashes and Debugging
I have freshly installed windows 8.1 Enterprise (x64) and also installed the latest drivers for everything. My configuration: ASUS P8Z77-M Intel i5-3570K 2X4GB DDR3 Kingston HyperX Predator ATI Radeon HD6950 2GB WD 1TB Caviar Black CoolerMaster 550W Real Power
Multiple BSOD ntoskrnl.exe win 8.1 in BSOD Crashes and Debugging
hi laptop model: msi gt70 dragon edition 2 Happens randomly please help .
Win 8.1 multiple BSOD hal.dll, ntoskrnl.exe in BSOD Crashes and Debugging
I've got a new Laptop with Windows 8, after upgrading to Win 8.1 and installing Fujitsu Drivers and some Software many BSOD occur, saying PAGE_FAULT_IN_NONPAGED_AREA ntoskrnl.exe or PAGE_FAULT_IN_NONPAGED_AREA hal.dll. Attached is the SF file, Thanks for your help trailracer
Hi there, Over the past few months I have experienced numerous BSoDs on my Windows 8 install. Under the event viewer I always get the Event 41 (Kernel Error) message, and I have experienced multiple variations of the BSoD with reasons including “irql_not_less_or_equal”, “irql_not_less_or_equal:...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook