Recurring BSOD, Memory Problem? Help Me Format, Please

meepmeepmeep

New Member
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Hello. o/
I just started a new job where I am the keeper of 27 computers. I'm not really a tech person, so please don't leave out steps. Let's get down to business.

I want to format a PC and reinstall Windows 8. It has a BSOD instead of starting Windows and I tried a few things a week or so ago. After checking BIOS to make sure the DVD/CD drive has first priority when booting, I popped the Windows 8 installation disc in; no effect. I burned a repair disc and slipped that in; no good. I ran the Windows Memory Diagnostic Tool on Standard, Default cache, and 2 passes; no change. I didn't know what to do. I tried the Windows Memory Diagnostic Tool a second time, but this time on Extended. I was out of the room when the process completed. I returned to find it back at the BSOD. I turned it off and went home. The following day I hit the power button and it booted up Windows and seemed to be fixed! Two days ago the same BSOD came back. I ran the Windows Memory Diagnostic Tool on Extended, again, but this time Windows didn't start up when I rebooted.

It gives me several Error codes, one at a time, the one currently up is 0xc0000221, "a critical system driver is missing or contains errors. File:\Windows\System32\Drivers\Ntfs.sys". I've also had ones which speak of bfad.sys and pool headers and irql not less or equal. My guess is it's some kind of memory problem or some virus made changes to system32, but what do I know?

Today I also reseated the RAM; no help.

Like I said, I want to format and reinstall. Since I can't get to the desktop and the installation disc and repair disc don't seem to work, how should I proceed?
 

My Computer

System One

  • OS
    Windows 8?
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    Pentium 4
    Motherboard
    no idea
    Memory
    don't know
    Graphics Card(s)
    probably not
    Browser
    likely Firefox or Internet Explorer
    Antivirus
    Symantec

My Computer

System One

  • OS
    Win7 Pro x64 | Win8.1 Pro x64 VM | Win 10TP x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    i7-4790k
    Motherboard
    ASUS Sabertooth Z87 (BIOS 2004)
    Memory
    8GB Kingston HyperX Genesis @1600MHz
    Graphics Card(s)
    EVGA GTX 980 Classified
    Sound Card
    Onboard Realtek
    Monitor(s) Displays
    Samsung S24B300
    Screen Resolution
    1920 x 1080
    Hard Drives
    Intel 520 Series 240GB SSD /
    Samsung 850 EVO 120GB SSD /
    2TB WD Caviar Black /
    2TB WD Caviar Black /
    2TB WD Caviar Green
    PSU
    Corasiar HX 850-80 Gold Modular
    Case
    Cooler Master Silencio 650
    Cooling
    Corsair H80i + 2x SP120s + 2x Noctua intakes
    Keyboard
    Microsoft Sidewinder X4
    Mouse
    Gigabyte M6900
    Internet Speed
    152Mb/s
    Browser
    Firefox
    Antivirus
    F-Secure
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