Windows 8 and 8.1 Forums

BSOD while on reputable website

  1. #1

    Posts : 35
    Windows 8.1

    BSOD while on reputable website


    I was on a reputable website ( when I got the BSOD. My computer froze then I tried to go to task manager to just close up everything and that didn't do anything at first. I waited a minute then suddenly my screen went black dark then finally went to the blue screen with an option to go to task manager, lock, login or something like that then it went black again and started flashing black screen and the blue screen for task manager back and forth. Like my screen was flashing and going out of control. I've had trouble with my display driver and I installed the newest version back in January. I checked out the display driver's website to see if there's anything new and there isn't except for the beta version, which I'm reluctant to install because I try to avoid everything beta version until all the kinks are worked out. If anyone could check out the dump file I attached (in the zipped file), I'd appreciate that. I hope it's not the display driver again.


      My System SpecsSystem Spec

  2. #2

    Posts : 2,480
    Windows 10 Pro x64

    Please try the new beta driver. This seems to be either a display driver problem or even a GPU failure.

    CLVirtualDrive.sys Mon Dec 26 14:26:47 2011  (4EF87617) 
    CyberLink Virtual Device Driver 
    clwvd.sys Fri Aug 3  12:49:32 2012 (501BACBC) 
    CyberLink WebCam Virtual Driver 
    amdkmpfd.sys Wed May 22 03:05:52  2013 (519C19F0) 
    AMD PCI Root Bus Lower Filter 
    Rt630x64.sys Thu Aug 15 08:23:59  2013 (520C73FF) 
    Realtek PCI/PCIe Adapters 
    athwbx.sys Fri Aug 16 05:13:28  2013 (520D98D8) 
    Qualcomm Atheros AR9485WB-EG Wireless Network Adapter  (Version: is the first one after the release of Win8.1) [br] [br]  Although I do not recommend drivers from places other than the manufacturer's  website - this is the exception to that rule. Please scan with an anti-virus  before opening any file that you download from the internet. [br] [br] Also the  driver for Qualcomm Atheros AR9002WB-1NG Wireless Network Adapter & likely  others as well. 
    AMDACPKSL.SYS Wed Mar 12 00:49:44  2014 (531FA118) 
    included in the AMD/ATI Catalyst WDM drivers package 
    AtihdWB6.sys Wed Mar 12 00:50:02  2014 (531FA12A) 
    AMD High Definition Audio Function Driver 
    RtsP2Stor.sys Wed Apr 30 02:49:19  2014 (5360488F) 
    Realtek Pcie CardReader Driver for 2K/XP/Vista/Win7 
    mfehidk.sys Fri Jun 13 18:28:09  2014 (539B2699) 
    McAfee Host Intrusion Detection Link Driver 
    mfewfpk.sys Fri Jun 13 18:28:21  2014 (539B26A5) 
    mfeapfk.sys Fri Jun 13 18:28:47  2014 (539B26BF) 
    mfeavfk.sys Fri Jun 13 18:29:02  2014 (539B26CE) 
    McAfee Anti-Virus File System Filter Driver 
    mfefirek.sys Fri Jun 13 18:30:21  2014 (539B271D) 
    cfwids.sys Fri Jun 13 18:30:46  2014 (539B2736) 
    RTKVHD64.sys Tue Jun 17 13:21:32  2014 (53A024BC) 
    Realtek High Definition Audio Function Driver 
    mfencbdc.sys Wed Aug 20 17:01:10  2014 (53F4B836) 
    McAfee Event driver 
    appexDrv.sys Mon Oct 13 07:43:47  2014 (543B6693) 
    AMD Quick Stream Technology - flow processing engine driver 
    atikmpag.sys Fri Nov 21 03:08:54  2014 (546E9EB6) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    atikmdag.sys Fri Nov 21 03:30:27  2014 (546EA3C3) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    Debug session time: Tue  May 12 16:30:58.603 2015 (UTC + 2:00) 
    Loading Dump File  [D:\SysnativeBSODApps\051215-51890-01.dmp] 
    Built by:  9600.17736.amd64fre.winblue_r9.150322-1500 
    System Uptime: 26 days  22:03:22.711 
    *** WARNING: Unable to verify timestamp for atikmpag.sys  
    *** ERROR: Module load completed but symbols could not be loaded for  atikmpag.sys 
    Probably caused by : atikmpag.sys ( atikmpag+b848 )  
    BugCheck 116, {ffffe000cafa84d0, fffff8017c616848, 0, d} 
    BugCheck Info:  VIDEO_TDR_FAILURE  (116) 
    Bugcheck code 00000116 
    Arg1: ffffe000cafa84d0,  Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).  
    Arg2: fffff8017c616848, The pointer into responsible device driver module  (e.g. owner tag). 
    Arg3: 0000000000000000, Optional error code (NTSTATUS) of  the last failed operation. 
    Arg4: 000000000000000d, Optional internal context  dependent data. 
    BUGCHECK_STR: 0x116 
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID:  0x116_IMAGE_atikmpag.sys 
    BiosVersion = 80.01 
    BiosReleaseDate =  02/11/2014 
    SystemManufacturer = Hewlett-Packard 
    SystemProductName =  23-h056  
    --- E O J --- 2015 May 18 17:11:58 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 May 18 17:11:58 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 May 18 17:11:58 PM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  3. #3

    Posts : 35
    Windows 8.1

    Thank you. I should have given an update. I decided to just go ahead and reinstall the newest AMD driver using the auto detect which I did and had no problems since then (it's been almost a week since the last BSOD) so I don't know if it just got corrupted and needed a reinstall or what but I'm going to wait and see what happens. This happened 4 months after I already installed the new driver so we'll see. If I get the BSOD again then I'll try the beta version. If it's a GPU failure, then what?
      My System SpecsSystem Spec

  4. #4

    Posts : 2,480
    Windows 10 Pro x64

    If new drivers work well, let them be, if it's GPU failure you'll see further display problems.
      My System SpecsSystem Spec

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