Solved Random "atikmpag.sys" BSODs every few days out of Sleep

Christerious

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7
I believe all relevant details about the BSODs should be in the attached files but if any other info is required, do let me know.

View attachment 61447

EDIT: Post was made in a rush, but I'd just like to say thanks in advance for any help offered. It's been occurring on and off for a month or so, so I can't give any guesses as to what may have been causing it.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    CPU
    Intel Core i7-2600 3.4GHz Quad-Core Processor
    Motherboard
    ASRock Z68M-ITX/HT Mini ITX LGA1155 Motherboard
    Memory
    G.Skill Ripjaws X Series 16GB (2 x 8GB) DDR3-1600 Memory
    Graphics Card(s)
    MSI Radeon R9 270X 2GB TWIN FROZR Video Card
    Hard Drives
    Samsung 830 Series 128GB 2.5" Solid State Drive
    Seagate Momentus XT 750GB 2.5" 7200RPM Internal Hard Drive
    Browser
    Google Chrome
    Antivirus
    AVG 2015 Free
Just bumping this thread to state that I had another BSOD occur yesterday, and will update this post with a new crash log this evening. Not sure if I'm being daft but I'm not sure how to PM people who analyze BSODs so had to resort to bumping, sorry about that!
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    CPU
    Intel Core i7-2600 3.4GHz Quad-Core Processor
    Motherboard
    ASRock Z68M-ITX/HT Mini ITX LGA1155 Motherboard
    Memory
    G.Skill Ripjaws X Series 16GB (2 x 8GB) DDR3-1600 Memory
    Graphics Card(s)
    MSI Radeon R9 270X 2GB TWIN FROZR Video Card
    Hard Drives
    Samsung 830 Series 128GB 2.5" Solid State Drive
    Seagate Momentus XT 750GB 2.5" 7200RPM Internal Hard Drive
    Browser
    Google Chrome
    Antivirus
    AVG 2015 Free
Whilst they haven't been as frequent, have had a couple more BSODs in the past few weeks, so I've attached a new log.View attachment 62478
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    CPU
    Intel Core i7-2600 3.4GHz Quad-Core Processor
    Motherboard
    ASRock Z68M-ITX/HT Mini ITX LGA1155 Motherboard
    Memory
    G.Skill Ripjaws X Series 16GB (2 x 8GB) DDR3-1600 Memory
    Graphics Card(s)
    MSI Radeon R9 270X 2GB TWIN FROZR Video Card
    Hard Drives
    Samsung 830 Series 128GB 2.5" Solid State Drive
    Seagate Momentus XT 750GB 2.5" 7200RPM Internal Hard Drive
    Browser
    Google Chrome
    Antivirus
    AVG 2015 Free
Hi there,

Your video driver is getting flagged,

Code:
BugCheck 116, {ffffe0014b6ea010, fffff80110461848, 0, d}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+b848 )

Followup: MachineOwner
Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        [COLOR="#FF0000"]Thu Nov 20 18:08:54 2014 [/COLOR](546E9EB6)
    CheckSum:         00093077
    ImageSize:        00096000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

There seems to be conflicting info on what card you have, your specs show an R9 270X, while the info from your report shows an HD 7900 actually installed.

Anyway, you can try an earlier driver,

Previous

Or if you're so inclined to try Beta drivers,

AMD Catalyst 15.5 Beta Driver for Windows

To see if that helps until someone else comes along with other suggestions.
 

My Computer

System One

  • OS
    Win 10 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self Built
    CPU
    Intel I5-2500K @3.3GHz
    Motherboard
    Asrock P67 Extreme4
    Memory
    16GB G.Skill Ripjaws X (4x4GB)
    Graphics Card(s)
    EVGA GeForce 750 Ti SC 2GB
    Sound Card
    ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound Card
    Monitor(s) Displays
    auria eq2367
    Screen Resolution
    1920 x 1080
    Hard Drives
    250GB Samsung 850 EVO SSD
    1TB WD Blue
    1TB Hitachi
    PSU
    SeaSonic X 650W 80 Plus Gold
    Case
    Corsair Obsidian 750D
    Cooling
    Corsair H60, Three 140mm case fans
    Keyboard
    Logitech Wireless Keyboard K520
    Mouse
    Logitech Wireless Mouse M310
    Internet Speed
    Wave Broadband ~ 100 dn 5 up
    Browser
    Chrome
    Antivirus
    Defender, Malwarebytes Premium
    Other Info
    Laptop specs: HP g7-1365dx /
    CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
    RAM: Crucial 8Gb (2x4Gb) /
    SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
    GFX: AMD Radeon HD 6520G /
    OS: Windows 10 Pro x64
Hi there,

Your video driver is getting flagged,

Code:
BugCheck 116, {ffffe0014b6ea010, fffff80110461848, 0, d}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+b848 )

Followup: MachineOwner
Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        [COLOR=#FF0000]Thu Nov 20 18:08:54 2014 [/COLOR](546E9EB6)
    CheckSum:         00093077
    ImageSize:        00096000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

There seems to be conflicting info on what card you have, your specs show an R9 270X, while the info from your report shows an HD 7900 actually installed.

Anyway, you can try an earlier driver,

Previous

Or if you're so inclined to try Beta drivers,

AMD Catalyst 15.5 Beta Driver for Windows

To see if that helps until someone else comes along with other suggestions.

Hey!

Oops, sorry for the confusion, I copied over details from my list on pcpartpicker, and since I couldn't find an HD 7900 I went with the closest substitute. I believe I've tried an earlier driver assuming that was the issue, so I'll give the beta drivers a go and see if that works. Thanks a lot! I'll try and remember to update this thread in case there are any further issues.
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    CPU
    Intel Core i7-2600 3.4GHz Quad-Core Processor
    Motherboard
    ASRock Z68M-ITX/HT Mini ITX LGA1155 Motherboard
    Memory
    G.Skill Ripjaws X Series 16GB (2 x 8GB) DDR3-1600 Memory
    Graphics Card(s)
    MSI Radeon R9 270X 2GB TWIN FROZR Video Card
    Hard Drives
    Samsung 830 Series 128GB 2.5" Solid State Drive
    Seagate Momentus XT 750GB 2.5" 7200RPM Internal Hard Drive
    Browser
    Google Chrome
    Antivirus
    AVG 2015 Free
You're welcome. Your logs clearly show an HD 7900 installed...

Code:
Display Devices
---------------
          Card name: AMD Radeon HD 7900 Series
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: AMD Radeon Graphics Processor (0x679A)
           DAC type: Internal DAC(400MHz)
        Device Type: Full Device
         Device Key: Enum\PCI\VEN_1002&DEV_679A&SUBSYS_E207174B&REV_00
     Display Memory: 4095 MB
   Dedicated Memory: 3054 MB
      Shared Memory: 1041 MB
       Current Mode: 1920 x 1200 (32 bit) (60Hz)

Anyhow, let us know how it goes.
 

My Computer

System One

  • OS
    Win 10 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self Built
    CPU
    Intel I5-2500K @3.3GHz
    Motherboard
    Asrock P67 Extreme4
    Memory
    16GB G.Skill Ripjaws X (4x4GB)
    Graphics Card(s)
    EVGA GeForce 750 Ti SC 2GB
    Sound Card
    ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound Card
    Monitor(s) Displays
    auria eq2367
    Screen Resolution
    1920 x 1080
    Hard Drives
    250GB Samsung 850 EVO SSD
    1TB WD Blue
    1TB Hitachi
    PSU
    SeaSonic X 650W 80 Plus Gold
    Case
    Corsair Obsidian 750D
    Cooling
    Corsair H60, Three 140mm case fans
    Keyboard
    Logitech Wireless Keyboard K520
    Mouse
    Logitech Wireless Mouse M310
    Internet Speed
    Wave Broadband ~ 100 dn 5 up
    Browser
    Chrome
    Antivirus
    Defender, Malwarebytes Premium
    Other Info
    Laptop specs: HP g7-1365dx /
    CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
    RAM: Crucial 8Gb (2x4Gb) /
    SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
    GFX: AMD Radeon HD 6520G /
    OS: Windows 10 Pro x64
You're welcome. Your logs clearly show an HD 7900 installed...

Code:
Display Devices
---------------
          Card name: AMD Radeon HD 7900 Series
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: AMD Radeon Graphics Processor (0x679A)
           DAC type: Internal DAC(400MHz)
        Device Type: Full Device
         Device Key: Enum\PCI\VEN_1002&DEV_679A&SUBSYS_E207174B&REV_00
     Display Memory: 4095 MB
   Dedicated Memory: 3054 MB
      Shared Memory: 1041 MB
       Current Mode: 1920 x 1200 (32 bit) (60Hz)

Anyhow, let us know how it goes.

Just to clarify, I do know that, but there were no HD 7900's listed in PCPartPicker when I was listing what parts I had (I bought it used, but wanted to note down what was in there). Anyway, here's hoping.
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    CPU
    Intel Core i7-2600 3.4GHz Quad-Core Processor
    Motherboard
    ASRock Z68M-ITX/HT Mini ITX LGA1155 Motherboard
    Memory
    G.Skill Ripjaws X Series 16GB (2 x 8GB) DDR3-1600 Memory
    Graphics Card(s)
    MSI Radeon R9 270X 2GB TWIN FROZR Video Card
    Hard Drives
    Samsung 830 Series 128GB 2.5" Solid State Drive
    Seagate Momentus XT 750GB 2.5" 7200RPM Internal Hard Drive
    Browser
    Google Chrome
    Antivirus
    AVG 2015 Free
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