Windows 8 and 8.1 Forums


Very frequent Kernel-Power related BSOD recently.

  1. #1


    Singapore
    Posts : 11
    Windows 8.1 Professional x64

    Very frequent Kernel-Power related BSOD recently.


    Not sure if this helps but I've been running some vmware stuffs recently and noticed the BSOD happening very frequently.

    Thanks in advance!

      My System SpecsSystem Spec

  2. #2


    Posts : 356
    Windows 8.1 Enterprise


    Hi,
    The error you're getting is related Intel processor,
    and the cause is most likely that your CPU is not properly configured.

    Max turbo frequency is the maximum single core frequency at which the processor is capable of operating using Intel® Turbo Boost Technology. Frequency is measured in gigahertz (GHz), or billion cycles per second.

    Your CPU Intel® Core™ i5-4670K Processor can handle up to 3.8GHz of speed, but it never reaches that speed.

    Code:
    1: kd> !sysinfo cpuspeed
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400 <-- this is bad and far below your CPU's processing power
    CurrentSpeed: 3400

    Go into your BIOS and look for an option to configure your CPU to 3.8 GHz speed.

    Once you have done this you'll run a diagnostic tool from Intel to trouble shoot problems.

    Intel® Processor Diagnostic Tool (64-bit)

    When done share results ( screenshot of test )


    Code:
    1: kd> !errrec ffffe0014c3da028===============================================================================
    Common Platform Error Record @ ffffe0014c3da028
    -------------------------------------------------------------------------------
    Record Id     : 01d08551b273d29c
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 5/5/2015 1:53:17 (UTC)
    Flags         : 0x00000000
    
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe0014c3da0a8
    Section       @ ffffe0014c3da180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Generic
    Flags         : 0x00
    Level         : 0
    CPU Version   : 0x00000000000306c3
    Processor ID  : 0x0000000000000002
    
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe0014c3da0f0
    Section       @ ffffe0014c3da240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    
    Local APIC Id : 0x0000000000000002
    CPU Id        : c3 06 03 00 00 08 10 02 - bf fb da 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    
    Proc. Info 0  @ ffffe0014c3da240
    
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe0014c3da138
    Section       @ ffffe0014c3da2c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    
    Error         : DCACHEL0_WR_ERR (Proc 1 Bank 1)
      Status      : 0xbf80000000000124
      Address     : 0x00000001611b96c0
      Misc.       : 0x0000000000000086
      My System SpecsSystem Spec

  3. #3


    Singapore
    Posts : 11
    Windows 8.1 Professional x64


    Hmmm... That's weird, cos the CPU is actually clocked to 4.2ghz. I have this software (CPUz) that reads it at that speed.
    Should I go set it to stock speeds then run the Diagnostic Tool or just run it at the current settings?
      My System SpecsSystem Spec

  4. #4


    Posts : 356
    Windows 8.1 Enterprise


    Quote Originally Posted by syaqattaq90 View Post
    Hmmm... That's weird, cos the CPU is actually clocked to 4.2ghz. I have this software (CPUz) that reads it at that speed.
    Should I go set it to stock speeds then run the Diagnostic Tool or just run it at the current settings?
    How exactly did you overclock your CPU?

    Yes run the diagnostic tool without changing settings, I'm just curious about the results.
    then share a screenshot here and or report by using the tool.
      My System SpecsSystem Spec

  5. #5


    Singapore
    Posts : 11
    Windows 8.1 Professional x64


    Seeing how fast the Diagnostic test went, I did on both OCed settings and stock.
    4,2ghz oc diagnostic:
    Attachment 61243

    stock clock diagnostic:
    Attachment 61244


    did my overclocking just by fiddling with the multiplier and the voltage for the cpu, thats all.
    then ran prime95 small FTTs test for 24hours stable.
    gaming on the more cpu intensive games (SC2, Crysis3) seems to be no problem
      My System SpecsSystem Spec

  6. #6


    Posts : 356
    Windows 8.1 Enterprise


    Please provide a report by using the diagnostic tool with default settings after test is done.
    I think it's on File > save or something like that.
      My System SpecsSystem Spec

  7. #7


    Singapore
    Posts : 11
    Windows 8.1 Professional x64


    oh sorry... here u go...

    Attachment 61245
      My System SpecsSystem Spec

  8. #8


    Posts : 356
    Windows 8.1 Enterprise


    Code:
     --- Error while retrieving SATA Device Information from OS ---
    ..Platform Controller Hub Test Failed..
    Platform Controller Hub Test Failed. Error while retrieving SATA Device Information from OS
    If you want to pass the above reinstalling or installing intel rapid storage could help.


    Code:
     --- Reading CPU Frequency --- 
    
    Expected CPU Frequency is --> 3.40
    
    
    Detected CPU Frequency is --> 5.02101
    
    
    CPU Frequency Test Passed!!!
    The above is interesting

    Seriously I hope this is some mistake or the diagnostic tool overrun your CPU for this test only.
    I have no clue why dump files don't tell this info?

    You should reconsider overclocking or run this test more often after applying rapid storage service reinstallation and or adjusting CPU speed.

    Virtual machines consume a lot of CPU so that could be the cause.
      My System SpecsSystem Spec

  9. #9


    Singapore
    Posts : 11
    Windows 8.1 Professional x64


    again my bad... that txt was for diagnostic test on stock testing.
    here is the one with my OCed settings...

    also i reinstalled the IRST, same results...

    Attachment 61246

    EDIT: also, i removed the intel graphics drivers cos i see them being installed from this diagnostic test. i dont remember installing that.
      My System SpecsSystem Spec

  10. #10


    Posts : 356
    Windows 8.1 Enterprise


    Try reinstalling/updating Intel Management Driver and chipset drivers.
    If that does not help then I have no clue on how to reating current speed.

    edit:
    Note that Intel graphics card can also be disabled in BIOS.
      My System SpecsSystem Spec

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